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Very comfortable .
Comfortable , quiet and a very good breakfast . Limited menu in the resturant .
Very comfortable accommodation. Most helpful staff. Easy access from the motorway, but also in a most pleasant suburban area with good access to public transport and easy access to "nature" Did not like is to strong a word. It would have been helpful, if there had been a telephone in the room, however, this was solved by kind staff allowing me to use their mobile phone as mine could not receive.
Clean room and bathroom, good food in restaurant, friendly staff. They woke me up on time. No internet in room although I understood there was when booking. Room is very basic, old furniture and old TV, but they all worked. Bathroom - smell of smoke even though it was a no smoking room.
Only had WIFI in reception area
Beautiful location, well situated for visiting both the old town and the lake, exceptionally helpful and welcoming staff, relaxed but smart ambioence,and generous and varied breakfast buffet. I liked everything about the hotel, but for travellers arriving from the station (as will be obvious from the location map) it is quite a walk - well worth the effort!
had a good evening meal for reasonable price, very good choice at breakfast buffet eventhough there didn't seem to be that many guests staying at the time. clean, comfortable and spatious room.
Room was clean and comfortable. No hot water in afternoon. "Takes a long time to run through". 5 minutes +? Waited 45mins in eveing for simple pasta dish in restaurant. Breakfast advertised as starting at 7am but not out on tables until 7.15am when I had to leave at 7.30am.
the old style building, quiet place and very good take care.. Some Fan when the wrather is hot. Hot water have in the room.
The hosts are wonderful and the rooms are very unique. All of the members of our party were suprised and very pleased with the hotel. The working waterwheel outside is very interesting. The breaskfast was amazing!
Ideally situated for old town centre and town attractions whicgh are all within close walking distance. Nice large, comfortable, clean room. Good, if not exceptional, breakfasts with cooked options. Proprietors and staff helpful and courteous. Hotel represents an excellent base for sightseeing, not just the beautiful town of Altenburg but also the nearby magnificent city of Leipzig which is only 40 minutes away by train (27 Euro return). Regrettably time did not permit a visit to Dresden which is slightly further away than Leipzig but also readily reachable by train via Chemnitz. Although all rooms are ensuite, only one has a bath, all others are shower only. Room decor and furnishings somewhat basic for four star hotel.
Friendly, warm, staff. Spacious room, well equipped. Excellent location, quiet. Good restaurant. Altenburg is an attractive town, the hotel is central.
The Hotel was excellent with very good food and in the centre of town.
The owners were very helpful for the extra bits we needed, It was also good to be able to choose when to have breakfast.
Very nice and relaxing. Friendly and helpful staff. very good value for money. Would visit again.
the hospitality of the hotel staff
The hotel location is peaceful, the parking is free and in front of the hotel, Wi Fi i s slow but is free and useful. Good breakfast. Room does not feel really clean. I found dog hair on the moquette and bed sheet does not feel really clean. The hotel people have great difficulties in speaking english and it can be a great problem in certain situation. They don't answer mails.