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Peaceful, relaxing location, very good range of facilities, staff very helpful and friendly.
The friendly staff and food
Outdoor terrace areas were beautiful and the staff were really excellent. At breakfast, everyday something was missing I.E. glasses from the table or no plates at the buffet table, maybe it should be all self service. Breakfast and dinner were a bit overpriced.
Relaxing, great pool.
The location, Bazas was beautiful. The hotel is cute, with nice staff, and neatly decorated. The breakfast was expensive, and the service during breakfast wasn't very good.
Nothing really wrong with this hotel other than it badly needs updating. I believe however, that this is on the cards quite soon.
Well-proportioned & furnished with pleasant view over pool garden and nearby town Nothing
Petit déjeuner Hotel est un peu vieillsant et les chambres sont trop petit, humide, TV tres tres limite
Location perfect for a short stay, staff superb, very comfortable clean rooms a very enjoyable experience.
Beautiful surroundings,and beautiful hotel. The room(suite) was very clean, spotless! Very big and relaxing bathtub. Easy access to the town of Sauternes, and Bordeaux. It would be a little more helpful if detailed direction to the hotel was provided. The hotel was not too easy to locate. It would be a little more convenient if a restaurant was available onsite.
The view out the large windows was beautiful - rows and rows of vineyards bursting with luscious grapes! The staff was somewhat aloof and they lost my credit card transaction.
Superb setting and a beautiful room.
Cery friendly staff Nothing
Atmosphere of this Chateau and room are excellent, wine is also great. We really want to come back to this hotel in someday. Nothing.
The location is great, The bathroom is majestic and the atmosphere is easy and great. well...only the pouring rain...
Location superb, Nicole the administrator was first class - nothing was too much trouble. Room was exceptional Would have been nice to have a bar facility - we did drink superb wine but a regualr bar facility would have been a nice addition
Tranquil and very scenic location and nearby excellent restaurant- le Cyprien makes up for fact no diner served.
Nice clean spatious room, good breakfast No staff avialable anymore after 7pm, no mini-bar in the room
Friendly staff / Charm of the Hotel / Lovely breakfast on the terrace Front desk not staffed 24hrs but owners closeby. However, needed to ring owners upon arrival to get into the hotel -maybe offputting for possible clients without reservations, Not really a problem for us but more an observation for owners to maybe take into account.
price and size of the room and bathroom Noise as the most expensive rooms face a very busy street
The room was good and well equipped and staff lovely. Stairs could have been difficult for people with limited mobility. Sofa in room was very hard. We had to put up the display at the back of the bed as we kept knocking it with our heads when in bed.
The quiet seclusion as only guests, in otherwise closed for winter hotel !Interesting village with a ca 1305 castle and close to Sauterne village- lovely countryside. Booking.com should not have booked us into a hotel that was shut for the winter. The owner who has second hotel at 100m. distance was friendly & helpful, but for less seasoned travellers this would have been very a unpleasant experience. We cannot recommend this arrangement.
The food(in the main hotel) was good but expensive.The village is nice. No hot food in the section we stayed in.
Spotlessly clean and a warm welcome from the owner, but slighly less charm from the employee who checked us in and served in the hotel
all things were good, staff very helpfull, good food, nice envirement nothing
Nice room, nice evening meal. Not easy access to first floor as staircase very narrow when carrying a large case!
Ronan(Owner) was FANTASTIC - Deserves Praise. Excellent 1 night stay. Would go back again. Wonderful restaurant. Leaving the next morning !!