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Very nice room. Excellent restaurant. Pleasant and helpful staff. 9 Euro charge for internet access. Other hotels offer free internet.
see under point 1
Expensive, given the quality offered
Swimming pool, view from hotel windows, personnel.
The rooms are newly decorated with style, very confortable and spacious
Clean. Understated but stylish. Hassle free. Not enough parking spaces when the hotel is full.
Very nice hotel in avery nice place. When I arrived there was snow everywere, but the streets were clean. Got a room of about 70 sq meters for 55 Eu! Free internet.
The breakfast was very good. The main room to eat is not inviting to dine (to small and to poor)
I keep returning to this hotel whenever my business brings me to Ludenscheid - and I always love the stay. Lovely clean rooms (especially the Comfort ones), excellent restaurant, staff are great, free internet and parking - so all in all greatvalue too.
Simply perfect for the money, and even more! Something so refreshing, different, well designed - a real surprise for this segment of 3-4 star hotels.
Perfect service, very nice neighbourhood, comfortable room and... very low price in relation to the hotel standard! Windows are difficult to open and close.
Excellent value for money - especially the Comfort rooms. Highly recommended if you are in the Ludenscheid area. Also great restaurant, lovely breakfast, free internet and fin staff.
Staff were pleasant, friendly and helpful, spoke some English and the signs/literature were bilingual, helpful to a man with German as rusty as mine! They seemed genuinely pleased to see us and happy to help, truly old-school German behaviour. Nothing, everything was good to great!
because we had the suite it was extra comfortable the noise because of the party
swimming pool, sauna :)
Restturant food and breakfasts v good Expecting tea/coffee facilities according to my booking, which were not provided
Functional hotel, good for business trip overnight stays.
The hotel is located nearby the city centre. The rooms were cold, and we're in the winter! The breakfast was too German instead of international and also the restaurante gave a cold feeling.
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
The hotel has a lot of Charm The hotel management
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
I spent just a night. The room was very comfortable and quiet
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
very good !!
friendly staff, great room, close to the motorway and thus very nice location
Friendly staff; good range of food available for breakfast; cute (tiny) swimming pool to relax in. rooms were slightly too hot
Great for children with mini golf, pool & bike hire! Excellent sauna & bar for parents to enjoy & a great location.
Pleasantly situated next to the river but only a five minute walk from the town centre of Herdecke.
Convenient location. Nice village and amenities for visiting within a walking distance.
Breakfast and car parking TV Channels did not match the card An English news channel would be helpful
The hotel was excellent. Very clean, friendly staff, great location. Paying for the hotel car park per day of our stay!!
the friendliness of the personnel the noise of the traffic around the hotel, rooms overheated , no airco
The hotel was ok...but The staff was not friendly at all. We were a total of 6 people and on Jan. 1St. (New Year's Day) when we tried to use the facilities for dinner, we were informed that everything was closed and that we needed to go out if we wanted to eat. This was quite a surprise because we were there with children and we were not informed in advanced about this, we could not believe this from a 4 star hotel!...TOO Bad!
Nice and cousy hotel. Not really close to the center, but very comfortable. Staff is polite and available. Prices could be lower, considering the location of the hotel
Quiet, perfect setting Internet was not for free. In the description there would be free access to internet, but that is not true. It is free access to a provider. Ok, I was offered a coupon but that is probably limited in time or money. I simply don't want all these doings. Free internet should be free.
Quiet, clean, well treated No free internet
Nice, clean hotel, excellent restaurant with cheap rates the services around arcadeon were poor, for example you could have a beer first at 1800 hours in the hotel restaurant
Restaurant (diner and breakfast) Should be cheaper
The friendliness of the staff
Good Staff & good hotel
Very Clean, friendly, good english - astonishing literary theme and clever design features. We only stayed for one night.
The staff were very friendly and the room very comfortable. There are great running trails just outside of the hotel. There is no wireless internet anywhere in the hotel. You can only get online if you are wired in your room.
The Franzosenhohl is magic. On a fantastic location, its new owner has spent a considerable fortune renovating it, and the staff is super pleasant. I have stayed there since 1985, and I certainly missed it during the long years of closure due to renovations.