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Super Staff ... Front Desk was very professional, helpful, and pleasant. Hotel is in a great location for getting around, both on foot and in a car. Understand why they don't have air conditioning ... having a fan available would have been very nice.
Its brand new Its an average, architecturally and decoration wise extremely ugly, modern, charmless hotel.
The staff were very welcoming and helpful.
Breakfast very good Very very minimum computer access
Wonderful hotel with excellent staff who were very helpful. Lovely spacious rooms with good facilities as standard (room safe and WiFi). My only critiscism is that I emailed the hotel regarding a memory stick I think I left in my room to ask if it had been found. I did not receive any reply, even to say it had not been found if that was the case.
Room was good, spacious. Free WiFi. no double bed, just two singles jammed together. Given though it was the last room they had.
The staff was attentive and helpful. The room we stayed in had a beatifull view over the city and was quite big. We stayed there in the winter, so there was no problem, but for a 4* modern hotel I would expect airco, but the hotel did not have it.
Friendly & efficient staff. Execellent staff in the restaurant. This is a hotel situated on the coast. It was extremely warm and it doesn't have (in the rooms or lobby) air-conditioning or even a ventilator. I would never come back during the summer or springtime.
the size of the room very confortable the sauna, it was not what we expected
Very comfortable hotel overall, friendly staff. Though not in the historical center, it's just a nice 10-15 minute walk away from the main square. Breakfast and parking comparatively expensive. Staff is friendly but can be poorly organized; during breakfast I was asked my room number at least twice, for a few days in a row.
Wonderful room with a spacious bathroom and own terrace facing woods. Nice hotel personnel. Great hotel restaurant (visited also by people not staying in the hotel). Convenient only for people with own car.
Nice and confortable room, free parking, restaurant with long opening time and good food.
Reception team very professionnal and helpful Very far from the center about 5km, at the on net booking the room was not paid , so I had to pay when leaving , I didn t understand that, standard room quite small , take better a superior one ,if you consider the price of the room not a special rate , normal for a four stars hotel
excellent rooms, nice personell, clean rooms.
Swiming is asked payment and dinner is expensive and no more service after 9pm
Spacious room with sunny balcony, welcoming atmosphere and very friendly staff (notably receptionist Patrick), good restaurant (with unfortunately few guests), easy use of adjacent HanseDom. In brief: excellent value for money.
Nice location, with direct access (and reduced-price entrance tickets) to the Hansedom water park with various pools/water slides, sauna, wellness, and so on. The city center was a bit far but easily accessible by car and public transportation (though we didn't actually try the latter). Few facilities for very young children and babies.
We used the hotel as bases for our trips in the urrounding from Stralsund by car and bycicle. The food was very good and the service from the staf allso. Specialy the price of the halfboard was very good comparing the food.
Nice and quite location. Walking distance through forrest to the sea. Simple and good food both dinner and breakfast. Good parking-area. Wireless internet worked good. Didn't have time for much else then eat & sleep. Can't find anything bad about this hotell. Everything was like expected!
The hotel is in a convenient situation a short bus ride out of Stralsund and its position in a beautiful wood by the shore made it a very pleasant place to return to after sightseeing. The restaurant served well-cooked plain food and a good selection of drinks.
The situation was excellent for us. The staff and the service was in first class.
Easy check in/check out process. Convenient parking. Good breakfast and beautiful glassed in patio in the restaurant. There are lady bugs and bees galore in this region of the country and it is inevitable that they will get in your room. There is no air conditioning, so the windows must be kept open for air. There was a moldy smell in our room after we took showers.
Nice room, quiet environment, nice beach, possibility to visit Rügen and other interesting sites (Greifswald, Stralsund), good meals
Service, friendliness, helpfulness and pleasant location. The food also of a high standard No
nice and quiet the bedlinning was not chanched went we got the room, the waterglass was used, and the floor was full of sand. ( maybe on account of misunderstanding )
Location, staff, hospitality. Breakfast was great, food was great, people were great. They did not speak any English but not their fault. I should no more German.. Made it tough but we managed. Had to schedule the sauna, not open continuously.
The location was amazing, situated just beside private Baltic beach. Food in restaurant was terrific quality and very very cheaply priced.The rooms and hotel were top class. They were not used to english speaking guests and it was difficult to communicate without German. In this respect it was not easy to get answers to our questions. However this made it all more of an adventure. The hotel was very busy but all the other guests were German. They were truly keeping this amazing hotel a secret!! From Eileen Walsh ,Ballybunion
The location is good for exploration of the city if you like walking, and the rooms are comfortable and clean. The reception is quite slow since they seem to be understaffed.
All satisfactory; directly across the road from railway station; a short but pleasant walk to town. Breakfast was expensive and not taken; car parking close but involved crossing a busy road.
Location is good. Stralsund is a small town so even if you are not in the historical center, the hotel is not far and the advantage is that you are in front of the railway station and in case you have to visit other places... They do not have sauna as they are indicating in their description, the rooms are not perfectly sound proof and the bed was not confortable at all!
Breakfast included in price for a change! Location right opposite Train station, so a 10 minute stroll to Town Centre
Good location opposite to the railway station. Easy to find and only a short walk to town centre. Big bath tube and a massage chair in the junior suite. Receptionists had good English skills. Railway junction is very close and the signal (when gates closing) could be heared at the hotel room too. Feather pillows and blankets - not so allergy friendly.
The perfect service of hotel staff, readiness to help in any quiestion. Silence in rooms, although in lounge rather noisy party took place. Clean and comfortable yard. Availability of parking lot on place. The weather!
Coming from Alaska, it was a little warm for us. Air conditioning would have been nice. However, with open windows, the room cooled down during the night. Not a big problem.
Very nice place and hotel and room, very good location in the city, not fat from the city center, quiet place, nice garden, friendly staff, romantic place guests smoking on the benches in front of the hotel and all the smoke coming into your room
Location- near city centre, car parking, good breakfast.
The location - quiet, excellent for people traveling for one day in Ruegen Staff somewhat unprofessional
Far from the city centre but in nice quiet lication, and able to take a bus to the centre. Also able to walk from Stralsund Grunhufe station(about 10 mins). The restaurant food was really nice. Good value for money.
Good and fair service
Easy parking, calm neighbourhood, nice indoor/outdoor food and beer garden. Good clean rooms, and wide selection breakfast. Family room large enough for four. Little far to Stralsund old town (4 km), but possible to take bus into center (2,4,6 line) or taxi for 8 Euro.
Location near harbor and in walking distance from old part of city, friendly and helpful staff, well kept room and bathroom, comfortable breakfast room and excellent breakfast service and selections. room quite small and TV tiny with very limited channel selections
It is a nice hotel - just right for my needs - no nonsens no
Very convenient, old-town location. Helpful inn-keeper. I would definately stay there again
The couple were friendly and helpful. The room was nice and clean. No soap was provided in the bathroom, so we had to have shower without it.
Very calm and very charming athmosfere. We had to pay cash, because it was in the end of the month? Cost us 4 EUR to exchange. We had to pay 6 EUR for the parking. It should be free according to the home page and booking reservation. No elevator, three floors
Friendly, welcoming hosts - central location - comfortable room - good breakfasts. Were given use of suite (at no additional cost) - giving additional comfort. None
Excellent service and breakfast Parking! You need to tell that only pay parking is possible 500- 1000 meter from tke hotel. Free privat parking as announced is not possible. It is hardly possible to stop for loading/anloading bagage
The staff was very helpful. Because of our age (over 65), he gave us a room that was only one floor up because there was no elevator in the hotel. The room was immaculate. Bottled fizzy water was provided as a welcome gift without charge. The location was excellent--just across Tribseerdamm from the train station. Parking was free on the Neuer Markt 25 meters from the hotel on Sunday, The bed was too soft, and the mattress tended to migrate off the springs. The Marienkirche clock sounded every 15 minutes, and this kept me from going back to sleep when I woke up in the middle of the night.
The staff was very helpful. The concierge called our car rental agency to confirm the location near the train staton--news to him! He apologized for giving us a room up two flights of stairs when we had specifically asked for a lower one. (THere was no elevator.) It was hard to get two heavy bags up the winding stairs. The room was small. The bells on the clock on the nearby church kept me awake at night. They rang every 15 minutes. The one-way streets made access to the hotel tricky to navigate.
Apartment 06 Langenstrasse 45: There is a lot of space in the apartment. Central heating works really good. No problem with hot water. There are: flat TV , DVD, fridge, Microwave, owen, kettle, plates, glasses and everything else to prepare your own meal you like. There is a shower and bath in he bathroom. Nice looking furniture in the living room. Apartment 06 Langenstrasse 45: There is something wrong with ventilation system there. I had to open all of 4 windowes for 2 hours to remove strong smell from the living room. Later on I found out that strong stink is coming out from the bathroom.I know one of the sewage pipe is not sealed properly and stink is coming out from the pipe. I tell you that stink is unforgetable. There is a small fungus growth in one of the bedroom's corner- left corner (fungus is about 10 cm high). If they fix that strong sewage stink in the bathroom and remove the fungus from the bedroom the apartmens 06 will be almost perfect.
The proximity to the town centre. It was for us a useful place to start ones exploration of your lovely You need to have a couple of comfortable chairs in the room. The bed or the dining chairs are not comfortable to relax on.
The appartment was good for 2 adults and 2 children, as we did not intend to stay there during the days, we could leave the sofabed as bed. The breakfast buffet in the restaurant was good, days with lot of guests the opened an extra buffet and extra seating places adjacent rooms. Quite small street no noice problems even as it was a tivoli on the market square for some of the days (town festival). The table (breakfast) in the appartment was only for 2 persons, but we had anyhow chosed to have the breakfast buffet.
A good location near the harbour, a quiet apartment, well appointed, which suited us ideally and we thoroughly enjoyed our stay. There were a lot of steps , and unfortunately the stairway skylight leaked during the very heavy (and unseasonable ) rain. As we were a satalitte to the main hotel it was inconvenient to request replacement lightbuls, and in the end we bought our own.
The appartment was clean and comfortable. The hotel breakfast was very good. The location was excellent, in very easy walking distance of all the sights in the historic centre and the harbour. Bedroom very tight for space.
Very nice, clean and comfortable room and bathroom. Everything was almost brand new and the kitchen was well equipped. The location was excellent, right in the middle of the old town and had no problems with parking. It was hard to find the apartment the first time.
Nice little downtown studios on the top floor (just under the roof) of the hotel with kitchen and living room. Living plants give an extra touch. 35€ per night/person is a very good price. Breakfast costs an extra 12 €, but if you have time for sitting and enjoying, there is a lot of choice. The area of Rügen and the town of Stralsund are beautiful - so I will want to stay here again. 1) A bit difficult to find by car when coming at night from abroad and having to find the right entrance on the small roads of Stralsund old town. The city/tourism office could be helpful by setting up hotel signs. 2) Parking is convenient in the Hotel's own garage (a little bit narrow when parking large Volvo cars...) but relatively costly with 8€ per day, or even more expensive if you park at Neumarkt just outside.
Excellent location in the centre right at the Neumarkt corner, quiet room, nice spacious bathroom, convenient free parking on the square during weekends. Surely would come back.
Good location, wonderful apartment stylish with jacuzzi, minimalist contemporary design, Is recommended to everyone. Nice. The WLAN is strong as well. Nice location to the OZEANEUM. and bus stop.
The appartment was confortable and clean. We add enough towels. The appartment is located in the lovely old city center. We missed some information like: - where was the free parking, where were the cleaning products and tools, where was the outside bin...
Near the station.
Modern,clean,location. Exellent breakfast in a room with an excellent view. Some noise towards the street
proximity to the railway station; buses free of charge showing the hotel's card the information point to have a map of the town is 25 minutes walking far....maybe some available maps on the reception's desk would be of some worth.
Reception staff changed our room to the requested twin swiftly. Location by station, and walkable into the town centre.
Old small television. To hot in the room during the night, the minibar make som much heat!
View from the restaurant!
closeness to railway station
Excellent location, right next to the railway station and just a short walk into town. The breakfast room had a great view overlooking the water and part of the town. The closeness to the train station made it perfect for exploring Ruegen. Staff were extremely friendly and helpful.
Staff were very welcoming and room was clean and well-appointed. We appreciated the location next to the station, as we arrived late in the evening. Breakfast was extra and expensive, so we went out for breakfast. Costly breakfasts seem to be a speciality of far too many hotels.
We were very comfortable and much appreciated the free travel passes for local bus and train sevices.