Overview

Locanda Castagnola
Top Lake Hotel

Via Vecchio Municipio 1, 6976 Lugano, Ticino, Switzerland
+41 91 971 59 56

$84+

Overall guest ratings

8.4/10 Excellent
Based on 825 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.0
  • 3.6

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Safe
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 825 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.0 "Housekeeping was great, according to 90%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.2 "Excellent breakfast."
    • 8.0 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 6.7 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.8 "72% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."

    Overall Rating

    8.4 Excellent
    Based on 651 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.8 "Housekeeping was great, according to 88%."
    • 9.3 "Excellent breakfast."
    • 7.8 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Internet works."
    • 6.8 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.0 "70% complained about the elevator."

    Overall Rating

    8.3 Excellent
    Based on 74 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.0 "Location is great."
    • 6.6 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."

    Overall Rating

    8.4 Excellent
    Based on 99 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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