Helnan Reinstorf

Alte Schulstraße 6, Luneburg, Lower Saxony, Germany
+49 4137 80 90


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Overall guest ratings

7.3/10 Good
Based on 164 reviews

Review highlights

  • 8.5
  • 8.3
  • 8.0
  • 5.2

Good to know

  • Spacious rooms
  • Great menu


    Show all


    Travellers can enjoy a pleasant stay in one of the 87 rooms. Most storeys are accessible by lift. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area and a bar. Additional facilities at the establishment include a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Facilities include room service. Active guests can make use of the bicycle hire service to explore the surrounding area. Each of the rooms is appointed with a bathroom. The standard amenities of most rooms include a balcony. A minibar is also available for a fee. Little extras, including a telephone, a TV and WiFi (for a fee), contribute to a great stay. The bathroom offers convenient facilities including a shower. A hairdryer and bathrobes are available for everyday use. The hotel offers non-smoking rooms. The establishment features various options for cooling off on hot days, including a pool and an indoor pool. The terrace is a great place to while away the time. Biking/mountain biking and golf are available to active guests. Travellers also have a choice of a gym, billiards and darts. The accommodation offers a range of services in the wellness area, such as a spa, a sauna and a steam bath, and for an additional fee, massage treatments. An entertainment programme is offered for children. Copyright GIATA 2004 - 2016. Half board is bookable. Breakfast and dinner are available. The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

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    Guest reviews

    Overall Rating

    7.3 Good
    Based on 164 reviews
    • 8.5 "Location is great."
    • 8.3 "Great service."
    • 8.0 "Pool is good."
    • 7.9 "Good breakfast."
    • 5.7 "Average value."
    • 5.2 "Rooms are ok."
    • 4.5 "Internet is poor."
    • 3.6 "Vibe wasn't good."
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    Overall Rating

    7.4 Good
    Based on 137 reviews
    • 8.4 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.8 "Good pool."
    • 7.7 "Good breakfast."
    • 6.9 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.7 "For only 57%, the noise level was all right."
      6.2 "62% thought the bathroom was big enough."
    • 5.5 "Average value."
    • 5.4 "Average cleanliness."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.6 "94% were disappointed with the minibar."
      0.5 "95% thought they were poorly maintained."
      3.2 "For 68%, the rooms looked old."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 26 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 8.1 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 7.4 "High comfort."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% thought the furniture was functional."
    • 3.8 "Vibe wasn't good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Great menu"
    data provided by TrustYou

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