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Very Polite Staff and very helpful especially because we do not speak French. None
All staff was very friendly and helpful and we received a warm welcome upon arrival. The room was well appointed, very clean and quiet, the matras firm with a down comforter. The breakfast was ample and despite us lingering longer than the appointed time of 10 o'clock staff did not make us feel unwelcome. The casino restaurant was newly decorated and looked cheerful - as was the staff despite beeing a bit harrassed. First course and desert were very good. We were disappointed about the quality of the meat (tough, dry) we were served for the main course at dinner in the Casino Restaurant. Staff did offer an exchange though but it was not really an improvement.
Enormous room, generous bathroom with two handbasins, large shower and bath. Staff very friendly and helpful. Food in the restaurant good value and very well prepared. Breakfast a little disappointing compared with the other high standards set by the accomodation and evening meal. (Good quality but a more basic buffet than I expected for the price (9 euros).
The hotel was tastefully decorated and both receptionists were very friendly. The mattress was too hard causing aches and pains. We could not sleep well.
Right from the first step inside this hotel the feeling is good. The reception staff are excellent, efficient and professional coupled with very good, clean and well equipped rooms makes this hotel a great place to stay. The casino next door offers a restaurant and if you want something to do after dinner. We were not disturbed by the exit of people from the casino. Everything is organised perfectly. We have already booked another night at this hotel. Only that the breakfast was not included in the room rate. The price of 9 euros is high and we would prefer to pay a little more for the room with the breakfast included.
Clean rooms. Good value. Friendly staff who speaks English.
Staff was really helpful and friendly. Dinner in the casino next door was good and great value for money (coming from Switzerland that is...). Parking available at no additional cost.
Good service. English speakers. Good rooms. Beds are too hard!
I did really appreciate the excellent service and the kindness of the people working there. Nothing to say.
The hotel is located facing the central park, quiet and well-equipped/decorated. Staff is very friendly and helpful (in parking our bikes in the basement for example). Parking spaces (shady all day) are plenty right in front of the hotel. Although the hotel has no restaurant, these are around the corner.
rooms like a four stars hotel it has not a 245h reception. But it is not an hotel in fact.
large room, clean, nice location, interesting price room just above a streight street where people feels like Valentino Rossi
Les studios sont bien aménagés et de bon gout. Personnel aimable
the fact that you can't take diner.
Ideal location, Hotel well maintained and clean. Breakfast room particulary pleasant place to eat. Easy free parking. If staying more than a couple of days the small kitchenette would be ideal. Can't think of any.
Everything. It was a most enjoyable stay. Recommended. No restaurant on Sunday evening, but they arranged for a local restaurant.
cleaningness and beuty of hotel design and comfort, wifi access was very useful there is no reception or attendant for problems at night time
location and spacy room
quality of the rooms and of the hotel in general
a real chateaux complete with friendly and interesting owner. loved walking round exploring the grounds and drinking a bottle of wine as the sun set. great great time. there is not really anywhere to eat in the town so eat before arriving
Position, rustic charm and warm welcome
Understand this is a guy and his castle. No front desk nothing like a hotel - go for the experience Nothing really - we understood what it was all about and it was fantastic.
staff were very friendly, good position for the Casino and restaurants. room was tired and damp due to a leaking bath. The shower didn't work.
The staff were very friendly. The restaurant was excellent, and the rooms were comfortable. Parking was a great bonus.
Smart, clean room, Very comfortable bed. Breakfast was only available as room service and represented very poor value for money compared with the breakfasts we ate at the other hotels this week in France.
Extremely informative host on arrival who made sure we had everything we needed
Excellent staff.Chalet with private sauna is great: designed room,large and modern with espresso coffee machine.Jacuzzi is great. New and calm place ,very good for relax. Nothing.If I come again- I'll in this place ,any doubts.
Confort, dimension of the room and the design of the furnitures. It was impossible make a sauna because the heating system don't work.
The staff were brilliant, really lovely people. The restaurant has great food. The location is peaceful, green and spacious. Its ideal if a trip to Ronchamp is planned! One of the best little hotels I have come across. none
The room + facilities were very well appointed, clean, efficient, warm and well designed. The staff were very pleasant and helpful. If I have one suggestion it would be to have explanations how to use the proprietary coffee machine in the room. But that is a very minimal observation. I have some doubts about the restaurant. Although it had a very good and interesting wine list I felt the food was lttle above average in its execution. I hesitated to say this, as the service and attentiveness of the waiting staff was exemplary and the food was consumable without complaint - but it was lacking in commitment.
The food at the restaurant was delicious and not so expensive. The room was very cute and the coffee provided lovely. The balcony attached to the room was a delightful place to end our night with a glass of wine. The bed was only a double/
Country side location, a pond, green field, and woods are a walk away. If you are living in the city, this hotel will be full of refreshment. The room was wide and new, had in-room sauna and Jacuzzi (which on the veranda open to the country scenary). The mistress was very polite and friendly. Dishes at the restraurant were delicious.
It is in a very quiet spot and the owner was very friendly. The rooms were large and modern. Dinner was delicious though a little expensive. The rooms were a little sterile. The coffee machine in the room was one of those annoying hi-tech things. A cafetiere would have been preferable.