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choice of resturants was limited, for familys with young children
The room The service and facilities
Unfortunately we did not arrive early enough to take advantage of the pool. The resturant however was brilliant and the selection of food, particularly the starters was varied and well planned. The port hole window between the bedroom and bathroom was slightly unusual as you could the outline and movement of the person using the bathroom.
Staff very friendly and efficient. Set up dinner reservations convieniently Dinner was very good. Baggage was looked after and sent for pick up at train. Overall a very good experience and well organized for us. Porthole into bathroom not a good idea and the glass shower break does not keep water contained well. Shuttle to Futuroscope could have run a little longer.
effecient directions to location not easy to follow
Comfort and cleanliness of room. Bathroom was exceptional. Lack of choice on children's menu.
Convenient for the visit to Futuroscope. Most of the staff only speaks French (and this also happens in Futuroscope!)
The fact that we have a room for 4 people (our children are 17 and 23) and there was plenty of space for us all and all the beds were large and comfortable - this made the trip much cheaper that booking 2 separate rooms
Very helpful and friendly staff.
Very convenient location and friendly staff. Nothing that springs to mind.
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Easy to book. No problems. Everything as agreed.
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
Private parking and location
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Excellent facilities in the room and great staff Not much around. On a busy road on a deserted section a few blocks from the train station
Beautiful, Clean and in good location. None
The friendly and competent staff.
Excellent room. Very friendly, helpful service. Cooking facilities in room were good but we didn't use them. Difficult to unlock door in room 101.
Close to the train station, very clean rooms, friendly staff, good price.
Its proximity to auchan The room was a little claustophobic
ease of access from the motorway.choise of food from the buffet ,good choice of wine ok
Good breakfast. Good parking. It is not totally convenient to have the bedroom block separate from the rest of the hotel.
Very quiet clean rooms Dsiappointed hotel was so far out of Poitiers
We used the hotel as an overnight stop, and it ticked all the boxes as a value for money stopover. Food surprisingly good
plenty of places to eat around. Room wasn't ready when we arrived at 5.00pm and they had problems with it. Moved us to another room which wasn't ready either. In the morning they tried to charge full price, not the price booked by booking.com. Had to get laptop out and show confirmation e-mail.
We were travelling from Spain to UK & this is a stopover that we have made before- the only thing that was good was the linen was clean & bed fairly comfy ! Everything else has deteriorated badly since we stayed in May 2010 . Oh - Dogs allowed is another good point. The restaurant was open until 10pm , but was being cleared by 9.20pm around us while we ate our main course . The food had to be returned (though to be fair the Pasta was good but very small portion like a starter & expensive ! ) , The room was dirty & falling apart - parts of the flooring in the bathroom were missing , the bath panel had been "pushed in" ,the bath was very chipped, shower had pieces missing from it leaving sharp edges , the desk area had veneer stripped, the doors were dirty , the paintwork dirty & badly chipped.- signs of damp in room . If we had not been so tired on arrival after a long drive , we would have sought a different hotel . There is another Campanille nearer Futurescope
The way the staff helped, Although French they tried their best to help in English !!! Spotting the turn off from the road...Could do with better signs
the hotel was welcoming and very comfortable.when asked staff were obliging and booked another campanile for us nothing
Good value for money
We were only in the hotel for around 5 hrs as we were visiting a venue nearby
Friendly staff It's very basic. For the price paid one might have expected a bit better. The rooms are small and haven't had a refresh fro a long time. no main light either. The main swithc just linked to a very small bedside light. Slightly dubious about client base given positioning of mirrors and channels on TV!
Whatever the location's hotel is (industrial area) , the hotel is very quiet.The rooms and toilets were very clean. The staff was friendly. The breakfast is not so rich as I would have expected, french pastries( croissants, pains au chocolats) instead of bacon, eggs ,ham...
Food was unpretentious, but excellent. It was a bit impersonal.
A reasonable location, however we found the rulesassociated with access and bar opening a restriction. It felt like the owners/mamanger was running it for their convenience and not the Customers. An example of this was when we requested a dring from the bar at 21.00 after having been out for a meal only to be told that the bar closed t 20.00 and that by the way the reception area would be closed and lighs out at 22.30.After my objection we were served albeit begrudgingly with 2 glasses of wine and as predicted at 22.20 the owner manager came to tell us that he was about to switch the lights off! No Kettel/Tea nd coffee making in the hotel rooms.With breakfast not starting til 08.00 this is quite restrictive.
It was clean They don't speak English. Not very helpfull. It is in an industrial area far from everything. Wouldn't want to spend there more than one night
The friendliness of the staff and the effort that was made to make our stay good.
Friendly staff that made an effort (I think it were the owners). Nice breakfast. Conveniently located near the highway (we were passing by).
Quiet and peaceful. We were lucky to have a window looking out onto a little open area where they have put pots full of plants and a seat.
Good central location for tourism and good restaurants nearby. Very difficult to find due to new traffic management system. Accommodation very basic
The proximity to the town, restaurants and shops was good. Twin room small, stank of smoke . Even though no smoking hotel.Not good value for money
The hotel was central yet quiet.It has a pleasant ambiance.The hotel was within easy walking distance of good restaurants and places of interest .
Very reasonable last minute price. Great location, near lots of good restaurants and city centre. Nice room, and lovely breakfast area. Wish I'd known about the parking.
not sure Restaurants oening hours should be earlier especially if you have children dining
size of the room The location
It was conveniently located to most of the places my family needed to get to.
dissapointed after a very long drive that there were no restuarant facilities available at weekend (we arrived on a sunday afternoon, tired from long drive from Northern Spain)
Staff helpful. Restaurant staff and cooking up to restaurant standards. Bedroom enjoyable for quiet rest and reading.
Friendliness of the staff, good food in restuarant
Exellent position to Poitiers and surrounding area.Arrived at night but hotel signs made it very easy to find.
Excellent food - convivial atmosphere.
Helpful staff. Very good service in the restaurant. Quiet location. All round excellent value for money.
Friendly and knowledgeable English speaking staff. Breakfast buffet had a variety of traditional French and English foods. Room was clean with comfortable beds. Not an ideal location for the city of Poitiers, but it was easy to find from Rte 10
Some of staff members were very friendly, helpful, and spoke English well. A couple did not. It was close to University of Poitiers, which is where the conference was located. While there was supposed to be air conditioning in the room, it really only worked as a fan. It was set at 16 C and the temperature never got below 25 C. In the lobby and hallway it was cooler
silence, nice swimming pool, very good food, staff does not speak english
The swimming pool area was nice and well maintained, and was very welcome on a very hot day. Airconditioning in the room also worked well-which is not usual in France. The hotel was very difficult to find, particularly at night. The lift was out of service during our stay, meaning we had to carry our bags up lots of stairs. The room and bathroom was clean, but in need of renovation. I would not rate this as a three star quality.
It was easy to find and convenient for shopping and visiting Futuroscope. The hotel is much older than it looks on the photos. The corridors smelt awful. The internet didn't work properly: staff unable to explain what the problem was but even their PC in the reception area didn't work very often. The breakfast rooms were too small and cramped.
The dining room.
Location No Air Condioning and very thick duvets on the bed. This is Central France with day time temperatures of 25degrees
The restaurant was excellent (although the selection of available wines was not so good) and all the staff very helpful. The situation of the hotel in the beautiful grounds was very convenient for us. The noise of the work taking place!
very good restaurant gthe price of our room was higher than anything shown on the price list at reception
everything was fine, excellent breakfast,good dinner etc only french tv, no english or other languages
very spacious room initial problem with key not working resolved by reception
Friendly and helpful staff. Good location for passing through motorway network. Provided excellent vegetarian option to available menu. Dessert took over one hour to arrive.
Lovely family hotel and resturant No English TV-breakfast could be more varied
Very friendly owners and staff and good quality restaurant/bistro. Vivonne itself is simply magnificent and I would visit again (and plan to) without hesitation. Thanks, Mia, for a lovely experience. Very slightly haphazard system of 'checking-in' at the restaurant (due to the late hour) but it mattered not a jot.
The staff were very attentive and friendly Only a shower attachment to the bath taps, so no surrounding shield to prevent spillage to floor
We loved the hotel and its situation in the lovely village of Vivonne. The room and bed were most comfortable. We would have liked air conditioning and it was in need of a little up dating. The decoration was a little shabby.
At first site room looked a bit tired but we warmed to it. It has an excellent restaurant on the opposite side of the road split in to high or low cuisine to suit your pocket. Car parking to the rear of the hotel was useful. Staff were friendly and welcoming. Front faces onto a narrow street and traffic noise was quite penetrating. If you live in a city it probably wouldn't worry you.
The owners were extremely helpful, their restaurant food and service was excellent, even the buffet breakfast was most enjoyable. Ww hope to say longer next time.
Location and frienliness of proprietors Unfortunately to have ventilation the window needed to be open. The Hotel is quite near to a railway line operating The TGV and was quite noisy at times along with the fact that it is next to a church with bells!