Overview

The Chiltern Hotel

Waller Avenue, Luton, LU4 9RU, United Kingdom
+44 158 257 5911

$42+

Overall guest ratings

5.7/10 Okay
Based on 667 reviews

Review highlights

  • 7.5
  • 4.8
  • 3.8
  • 2.9

Nearby

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    About

    Located near a train station, The Chiltern Hotel is a great choice for a stay in Luton. Guests can visit the fitness center for a workout or grab a bite to eat at Chiltern Restaurant, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    5.7 Okay
    Based on 667 reviews
    • 7.5 "Good location."
      8.4 "Good access to the airport, said 84%."
      8.5 "Great parking, according to 85%."
      10.0 "100% thought parking was inexpensive."
    • 5.5 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 4.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      4.3 "57% criticized the small bathroom."
    • 2.8 "Awful rooms."
      2.7 "73% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
      2.3 "77% had problems with the shower."
      1.1 "89% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
      4.3 "57% criticized the small bathroom."
    • 2.8 "Food is inedible."
      4.3 "57% were unsatisified with the snacks."
      3.3 "For 67%, the dining experience was not enjoyable."
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    Overall Rating

    5.6 Okay
    Based on 160 reviews
    • 7.8 "Good location."
      8.7 "Good access to the airport, said 87%."
    • 6.0 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 4.5 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.4 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.4 "Awful rooms."
      3.1 "69% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.6 "84% said the bathroom was dirty."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
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    Overall Rating

    5.7 Okay
    Based on 40 reviews
    • 7.3 "Good location."
    • 4.9 "Service is below average."
    • 2.7 "Awful rooms."
      2.7 "73% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
    • 2.7 "Quite uncomfortable."
    • 2.5 "Generally quite dirty."
      2.7 "73% said rooms were dirty."

    Overall Rating

    5.4 Okay
    Based on 80 reviews
    • 7.9 "Good location."
    • 5.7 "Service is ok."
    • 5.1 "Breakfast is mediocre."
    • 3.2 "Food is inedible."
    • 2.8 "Quite uncomfortable."
    • 2.6 "Awful rooms."
      2.5 "75% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 2.4 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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    Overall Rating

    5.5 Okay
    Based on 386 reviews
    • 7.2 "Good location."
      7.8 "Good access to the airport, said 78%."
      8.2 "Great parking, according to 82%."
    • 4.9 "Service is below average."
      4.6 "54% thought the service was unprofessional."
    • 4.6 "Breakfast is below average."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Bar is disappointing."
    • 2.7 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
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