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What was there not to like! The lodge we were in was perfectly clean with everything we needed. We only paid £75.00 for the evening for 2 adults and 2 children which was a lot cheaper than any of the hotels in the area. We had attended a very close family members funeral that day and it was so wonderful to go back to our lodge and properly relax in comfort and peace and quiet.
Fantastic leisure pool. Amazing grounds - a haven of tranquility. Food was a little disappointing.
Very clean, comfortable and quiet. Owners friendly and happy to assist with any query, breakfast lovely. Pleasant atmosphere. WiFi helpful. Local pub ideal for evening meal.
The hotel was excellent with freindly approach and an excellent breakfast. The bed was not as comfortable as it might have been and squeaked
Friendly and welcoming
Hospitality was excellent. Lovely couple. Very courteous and helpful. Room was very clean and cosy. Beautiful garden to sit and eat. Parking on site. Could have benefited from more room i.e another table as I had to sterilise bottles for the baby in the bathroom but there is a lounge downstairs.
When I went to bed about 11.30 pm I found that my bed, in a twin, had a mattress that had springs broken and as a result had a very poor night's sleep. I reported the matter at Reception next morning and was assured that it would be changed without delay. In other respects the hotel was fine but this important aspect spoiled my stay.
the residents bar 10pm - 6am the beds were poor, the part of the hotel we stayed in was old and worn.
As walkers we had everything we needed including food & drink in a lovely location, the distance to our walks was fairly close and the taxi transfer was easy and arranged by reception staff who also gave advice on our walks, it would be an ideal location for large groups to use as a base. I could not use the electric kettle in the room as there were no sockets in easy reach
The room was excellent and the golf course was presented well. We were rather disappointed with the standard of food
Meals were good value Service at breakfast on final day was poor, it took nearly forty minutes to get breakfast. but to be fair to them they were fully booked.
Efficient & friendly staff Getting to the restaurant involves going outside to another building
Hotel staff very helpful, location in the Forest of Dean The "restaurant" facilities within the golf club really let it down and not what we expected from a country hotel - no table clothes! effectively eating in the golf club bar. Food ok but not special. It needed to be in the main hotel
Friendly staff at reception. Good view out onto the bowling green. Nice walk round the golf course. Very easy access to the Wye Valley and Symonds Yat beauty spots. Easy to hear noise from other rooms.
Convenient for my work location in this instance with convenient on-line booking. Good, freshly made breakfast. No complaints