Would you like to save as your currency permanently or for this visit only?
The service in all areas was very slow due to massive understaffing, staff uniforms very tatty
quiet and peaceful. plenty of space to walk. outdoor pool closed. which we knew but no outddor lounge chairs and staff refused to allow lounge chairs from around theoutdoor pool to be moved.
The leisure facilities the indoor swimming pool, sauna, and gym My parents had a timeshare there in the late 80's early 90's and the restaurant (Sails) the one in the leisure place had know atmosphere and its still the same I don't know if that's because of the prices or other things. We went to a local pub but would have loved to stayed at Elmers court but it didn't grab us.
Comfort and high quality of room and health and fitness facilties. No free wi fi connection
The bedroom was spacious, well-equipped, pleasantly decorated and very comfortable.Excellent value for money. Conveniently situated for the IOW ferry terminal. I had no dislikes, it was wonderful.
log fires, spa, breakfast, views.it was so good we stayed an extra night..and would have stayed longer if we had the time..
I particularly liked the high standards offered especially the breakfast and free bottle of wine with my booking The chalet rooms had patio doors as the main entrance and you felt a bit esposed to people walking by.
The pool was great and the grounds are nice to walk. The gardens and the bar have been improved greatly since me last visit at the hotel and that makes a big difference. The hotel members who use the pool are very rude and they should take note that the facilities are to be used by guests who stay there and not just them. One lady was very rude to my daughter and I did not appreciate that.
Location and facilities
No internet access
The staff were all excellent, very friendly and helpful. The double room was small, but was ok for short stay.
The staff were extremely helpful when My husband was unwell
Very friendly welcoming staff.
hotel was as good as it looked on their own website, confortable and relaxing, staff were all friendly and helpful, breakfast was superb, didnt eat an evening meal in the hotel suspect though that the food would have been excellent.
Excellent location for wandering around the small town of Lymington (independent shops, big Saturday market), a few mins' walk from the quay-side and harbour and a short drive from the gorgeous New Forest. Relaxed atmosphere, friendly staff. Enjoyed the Sea Food Restaurant. The rooms vary (and the ones at the top are not particularly accessible for elderly/reduced mobility) and the smaller/cheaper ones are a little over-priced. Unfortunately, there are not many comparable hotels in the area so its the price you pay for the great location, which compensates. Parking is a pain - the private car park gets full quickly and you end up having to feed the meter in the public area - not expensive, but inconvenient. Again, its the price you pay for the town centre location and for me, it did not detract from the stay. But again, the elderly or infirm should note this.
nice pleasant environment. room really hot and window only opened slightly. like a sauna without the rocks !!
The staff were very friendly and the food was excellent There was a minor problem with the heating in our room (and I think in the hotel in general) upon arrival but this was sorted out quickly - maybe the housekeeper or staff should have noticed as the day was very cold!
The restaurant was very good The wine was quite expensive
excellent breakfast bedrooms seemed very tired, in urgent need of an upgrade. no fridge.
The staff were friendly and helpful, food excellent, and it was situated very close to the Town Quay from which we were going to sail. Because we arrived late for dinner the waiter did not notice us and we had to wait to order. However they were very apologetic and looked after us well.