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We found our stay very relaxing and comfortable. Your staff where all very accommodating and we shall visit again soon. Thank you. L&R Having to leave to go back to work!
Great size room with fabulous sea view. Very helpful and friendly staff who went out of their way to find us another equally good room when we decided to stay another night (newlywed couple had booked our room for their 1st night of honeymoon) and then to top it off - seeing a dolphin swimming close to to the beach Bed was a bit too hard
Excellent and enthusiastic attentive staff Food pretty good The bar is drab and lacks atmosphere. The room had an extra charge for the sea view but it was difficult to see the sea because of the scaffolding!!! The room rate should have been reduced to basic.
The restaurant meal was excellent and the Manager of the Restaurant was very professional and looked after us. Our first room number 218 was very disappointing - However, we complained and was moved to room 217 which was so much nicer and from then one we were very happy with our accommodation.
Food, grounds, locallity, lovely room but tired decor
The service in general was good and the staff were extremely helpful. Swimming pool is great fun for children. I love having tea and coffee in the hotel room. Lovely sea view. They forgot to provide us with the extra bed and our reminder did not seem to work, so as we were too tired to persit we ended up sleeping altogether in the same bed! A bit of a squeeze and the bed wobbled. The hotel rooms do not appear to have been refurbished in years. It is like going back in time. Could not open the windows.
The fantastic pool
Excellent breakfast, very friendly staff.
The friendly staff and the huge choice at breakfast.
The breakfast confusion with credit card when left
Great location and very comfortable
Large, comfortable room and location close to Channel Tunnel The shower didn't work very well (problem with cold water supply?)
The lounge facilities.
Relaxed and friendly
Hotel rooms were in excellent condition Breakfast was poor
The room was clean and larger than booked. I was given a family room for same price as single which was great. The staff were friendly and answered questions I had about the area. Decor was a bit dated though mostly in good repair.
Hotel design, friendly staff.
It was quiet with no curfew getting in and out,the food was freshly cooked and served seemingly all by one charming young woman. I saw no other staff. My room was clean,but damp marks and peeling plaster in one corner. No bedside light, the exceptionally high ceiling and light made it difficult for me to read after dark.
Friendliness of the staff. Clean facilities. Slightly shabby exterior. Could do with a clean-up
Very friendly staff, nice hotel in good location generally well presented. The heating in the room did not work - had to ask for an electric fire - when taking a shower the water was tepid at best.
Price, cleanliness, facilities Small car park
Staff were brilliant and the food was unbelieveable good.
Central location. Car park. Excellent & friendly staff and a good resturaunt with a wide menu. Noisy seagulls
First class service, very friendly staff. Interesting choice of food from their Kurka menu offering good value.
The room and bathroom was very clean,we had a meal there too and was very good! Maybe a new bathroom as the bathroom was looking a little past its best.
The buttons for the hot water and power shower are above the bathroom door. press before using the shower - no-one tells you. Also, the breakfast cost the same no matter what you get so you might as well get the full english so you.......actually go somewhere else for breakfast.
Nothing Room was cold and gloomy. Shower was nothing more than a trickle. No breakfast before 8am.
Great breakfast,good location, cleanliness Bed was small, shower was on a sloped ceiling so we had to crouch to have a shower
The staff were veruy friendly and wanted to please. The room was shabby,small and noisy. The bathroom was cold and dreary, the ashower was too short for anyone over 5 feet, the shower head was dirty and clogged and just dribbled water.
Free Parking-comfortable lounge although it does not accomodate many. If we were to stay again we would not have same room(No5) but I doubt if we will stay again. Good mattresses and pillows but the quilt was so small that it did not cover the bed never mind us as well. The toilet seat was not secure. No remote for tv.We wee next to the communal corridor inner door so heard it slam everytime someone went through it even at 5:30 am!The old wardrobe had no shelves or rail so what was the purpose of that? The clothes rail did not accomodate the hangers easily.Mmmm sorry state.
excellent hospitality, excellent meal in the red lion - good value and good quality I woulkd suggest that they improve the reception area or alternatively encourage the guests to go into the bar to check in
Easy method of booking and confirmation. Very friendly staff. Lovely spacious room and en-suite. Good breakfast. The only down thing was the shower which we couldn't control - it was either too hot or very cold.
Warm welcome; very helpful and sympathetic staff when I was a little ill. Very good food.
We were quite late arriving but our room was kept for us Shower would only produce cold water. I booked a twin but was given a double
Alot of money for a b&b
Very well situated if you want a frequent bus service to just about anywhere in Kent. Our car didn't move from the car park from the time we arrived until the time we went home. Obviously on the main road so not quiet but going out after a very good breakfast and not returning until dinner time this was not a problem.
Staff were friendly. Restaurant was good. The room wasn't serviced for 2 of the days we were staying which meant we had to ask staff for Coffee and Toilet roll. We were given a reduction at the end but I would have rather had the room serviced. I had the impression they were short staffed.
The warm welcome of the staff. The food was very good and the bar area very pleasant. When we arrived The Red Lion was closed until 6pm (we arrived at about 5pm). There was no one to greet us at reception. There was an envelope with our key in it with our room number. There was another envelope for another later arrival. Just seemed a bit 'unfriendly'.
Really lovely b&B, good value for money. Whilst I didn't eat at the restaurant, the food looked really good and lots of people eating there. Most enjoyable stay.
The staff were very friendly and helpful. The hotel was well placed. The room was very comfortable and clean.
The seaview room.The breakfast very good . The smell of curry from lower floor
Helpful staff No
Good base for sightseeing i.e Canterbury, Dover, Dungeness etc. in a very pleasant and clean hotel The position of the bathroom on the upper floor was not very convenient
We had a wonderful indian meal in their restaurant on the Sunday evening. There was a problem with hot water on Sunday evening.
quite room - great view breakfast - was tepid
Close to the sea I was in a top room and the shower could have been better.
We thought that the lay-out of the room with upstairs bathroom and lounge was delightful and the views were lovely It is always easy to nit-pick about minor details but we thought it was great
The room was amazing - charming, so spacious, very relaxing, and with enormous windows!
the view from my bedroom window
Staff were exceptionally friendly, service was excellent and the room was warm and comfortable.The food was superb, both dinner and breakfast. Couldn't find any.
Clean bedroom, helpful staff Water kettle very badly kept (Limescale thick and green). Heating did'nt work on the first night.
The food was all freshly prepared, using local sources where possible. No complaints whatsoever.
Room size good. Helpful friendly service. Clean facilities.
The area is nice, a bit far away from shops but in pleasant surroundings. Free parking is a plus, it's a pub, good for adults, so not ideal for children. The plumbing leaves a lot to be desired. difficult to get a warm shower.
We were very impressed with the extensive evening Menu.The food was always freshly cooked,nicely presented,large portions and the service was good. The prices were also extremely reasonable Although we didn't have a problem in general with the presence of the large dog that was at the Hotel,as it was always very well behaved, we did feel that it wasn't quite right that it was allowed to sit at the end of the tables whilst we were eating.
good freshly prepared food friendly staff an ideal place to stay prior to boarding the eurotunnel train the bathroom was not of a very high standard and the room was cold on arrival
Proper English Inn, very friendly staff Some decor was a little tired, but this was a very minor point
warm and friendly, food massive portions,
Evening meal choices, village setting, easy access to Folkestone & tunnel Easy to find using SATNAV, but directions / map would have been helpful.
A beautiful place. Our room was bigger than our appartment and was very clean. Delicious cooked breakfast.
The cottages form part of a 12th century fortified farm - effectively a castle. It's steeped in history, has terrific views over Romney Marshes and Dungeness point. The cottages have been refurbished to a very high standard. My father in law has been inspired to write a book after staying for the weekend! I couldn't fault any part of the package offered. The staff are also excellent. There is a pub a short walk away - the County Members - this is fine but fairly basic.