Overview

Best Western Hotel Charlemagne

23 Cours Charlemagne, 69002 Lyon, Rhône-Alpes, France
+33 4 72 77 70 00

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+33 4 72 77 70 00
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Rates

Overall guest ratings

8.0/10 Good
Based on 603 reviews
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Review highlights

  • 9.7
  • 8.9
  • 8.5
  • 4.6

Good to know

  • Comfortable beds
  • Near city centre
  • Train station is close

Nearby

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    About

    The BEST WESTERN Hotel Charlemagne is a charming hotel that upholds the Lyon tradition of hospitality and prestige with an ideal location. The hotel is conveniently located in the center of town just a stone's throw from Lyon Perrache Main Train and Metro Stations. When you stay at the BEST WESTERN Hotel Charlemagne you will find yourself in the heart of the dynamic and large city of Lyon. Many attractions such as the Bellecour-Vieux Lyon, Confluence and Musee Saint Pierre are all within walking distance. The BEST WESTERN Hotel Charlemagne has two restaurants, meeting facilities that accommodate up to 120, complimentary newspaper, 24-hour security, safe deposit box and much more. Our rooms are nice and have cable television with canal plus and the sport channel, AM/FM alarm clock, coffee maker, dataports, hairdryer, room service and balcony rooms are available.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • No smoking
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 603 reviews
    • 9.7 "Perfectly clean."
    • 8.9 "Great service."
    • 8.5 "Location is great."
    • 7.1 "High comfort."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 428 reviews
    • 9.8 "Perfectly clean."
      9.7 "97% said rooms were clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "High comfort."
      8.6 "86% said the beds were comfortable."
      7.5 "75% thought it was pleasantly quiet."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.3 "Only 63% found the balcony ok."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 36 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 6.1 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 24 reviews
    • 8.6 "Location is great."
    • 5.9 "Rooms are ok."

    Overall Rating

    7.7 Good
    Based on 114 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
      6.2 "Only 62% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    Good to know
    "Comfortable beds"
    "Near city centre"
    "Train station is close"
    data provided by TrustYou

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