Reviews for MCar in Burbank
- All reviews 100%
Jun 30 2017
Pros: The car was clean.
Cons: Check in & check out process was slow as they were understaffed. Spencer T. helped me at the registration counter & he was incredibly RUDE & DISRESPECTFUL. Also, the car wasn't ready when I went to pick it up. They also overcharged for an extra day. #NotFair
Jun 7 2017
Great car and service, smelly perfumed cleaning solution
Pros: The service and location were both great. The car was new and got great gas mileage. We loved the video footage of the inspection and the convenience of there website and billing.
Cons: There was an incredibly strong, perfume type of cleaning smell. We had to drive with the windows down or it would cause headaches. It was so strong, you could smell the overpowering solution through the trunk while standing behind the car.
May 26 2017
Pros: I like that fact that, to my surprise, I received a Toyota (which was/is a gas saver). The car drove very smoothly. No issues or problem. The service agents were kind, all throughout my check in, rental car pick up, and return.
Cons: No issues whatsoever
Apr 11 2017
Some good, some not
Pros: The sonata had 36000 miles on it but drove so well. Didn't think I would like it and was pleasantly surprised.
Cons: Rental agents were like zombies. No personality. No smiles. Kinda a bummer. Our check in man was much better. Smiled and glad to see us.