Reviews for MCar in Burbank
- All reviews 100%
Feb 10 2017
Pros: Price for car
Cons: I could not adjust the side mirrors on either side. This was dangerous.
Feb 10 2017
Pros: Fast, in and out in less than 5min. Great and friendly service. Will rent from m car in the future.
Dec 1 2016
Super efficient ($ & time)
Pros: SWA flight was delayed (as usual) until close to 11PM which is closing time for the rental desk. Called the front desk with advanced notice and was assured that someone would be available to provide my car. Upon arrival, super quick checkout process. MCar is located on site at BUR. All receipts emailed. Damage check was done via video and emailed. Very impressive. Brand new Nissan Versa was top shape. Great economy car. Return was equally easy and fast. No paper trail, everything emailed. Best part - MCar was the cheapest by far, reserved 48 hrs in advance. Welcome to the future.
Cons: Nothing, would rent again from the BUR location.
Nov 30 2016
Pros: Absolutely nothing. The worst experience I have ever had.
Cons: From the beginning of my transaction the customer service was simply nonexistent. I will never rent from this company again, and will forever be an Enterprise customer. I was disgusted in the lack of willingness to help.