Reviews for MCar in Burbank
- All reviews 100%
Feb 2 2018
Pros: The car was reliable, everything was in working order.
Cons: First, this car rental was from LAX and not Burbank as stated above. The shuttle from the airport was terrible. As instructed, I told the bus driver I had to go to the Rental Depot. He acknowledged my request but failed to notify me. So when the bus got to the last stop and I learned I missed mine, I had to wait for 10 minutes or so for the bus to do the entire route again. Then once you're at the depot you need to call Allied Economy to come pick you up. Allied Economy only had two people working the desk so I had to wait about 20 minutes before it was my turn. I just noticed the fine print, that you reserve the right not to post this review, so I guess there is no need for me to continue because you probably won't print it. In short, don't use this service. I'll post it on Yelp.
Jan 28 2018
Pros: Got an upgrade. Staff very nice and helpful.
Jan 17 2018
The Car was good.. and the service was good
Pros: Car was good-
Cons: When I was selecting car online, the car was $116 total- then it said it wasn't available.. so I booked a cheaper car- when I arrived they said they had the upgraded car.. but total now is $140. Also the location at Burbank is the furthest in the lot - plan extra time for all of that
Jan 10 2018
Pros: everything, the car, the price, especially the excellent customer service!