Reviews for MCar in Los Angeles
- All reviews 100%
Sep 23 2016
Pros: Nice clean car, though no choice of car as the others have.
Cons: Tried to charge extra Insurance, by offering a Premium insurance or Basic. Didn't mention the decline insurance till I complained about price. Car return is a hassle, hard to find.
Sep 21 2016
Cons: 20 minutes after driving the car I picked up, it had a flat tire. We had roadside assistance come out and put a spare on, but I was far away from LAX and wanted to trade out the car for another one at a closer location in East LA. However, this proved to not be possible. The representatives at the different locations were not helpful and gave me inconsistent information. We had to then drive all the way back to LAX to receive another vehicle. Overall, in a short trip we spent almost half of our time dealing with the flat tire situation, while we were in LA to see family. I would not recommend MCar.
Sep 18 2016
Could not have gone better
Pros: The car was great! Very clean - inside and outside - Toyota Camry. Leather interior - more than expected.
Cons: I not sure what MCar could have done, but long time between pick up shuttle - the arrivals loop around the LAX terminal is terrible. I thought I landed in 3rd world country in terms of traffic. I was at the curb on a noon of Friday and it felt like LaGuardia Airport on on a Friday afternoon at 6 pm. It was moving very slowly.
Sep 5 2016
Pros: The staff were all friendly and professional, the service was efficient and easy, and I received a free upgrade.