Reviews for MCar in Los Angeles
- All reviews 100%
Jan 21 2017
Pros: Speedy service, clean car, and easy pick up and drop off location to the airport.
Jan 20 2017
Reservation had bad information
Cons: The reservation for mcar had a phone number for mcar right next to the airport, so they tell me to hop on the mcar shuttle to get there. I get there and they say my rental is with mcar that is 30 minutes away. They say they can get me a car but double the price. BAIT AND SWITCH if you ask me. My experience was not unique. The people in line behind me went through the same thing. I cancelled my reservation and took the shuttle back to the airport and rented with someone else.
Jan 6 2017
Poor customer service
Pros: The car was fine.
Cons: I booked a car for LAX airport. I took the shuttle to MCAR, only to be told that my car was really 8 miles away at another MCAR location. I had to cross a very busy street to get to the taxi stand, and then rent a taxi for $31 one way to get to the right MCAR location. I was then given a choice to return the car to the airport location and pay a $35 fee, or to drop the car at the location I picked it up at and park it on the street because that location would be closed, or take it back to the airport location for a $35 fee. My husband is handicapped and the walk was very hard for him. I did not feel safe leaving the car on the street because anyone could have damaged the car during the night and I would have been responsible for damages.
Jan 5 2017
Pros: People were very nice Great deal