Reviews for MCar in San Diego
- All reviews 100%
Based on 75 reviews
May 23 2017
Pros: wonderful customer service
May 17 2017
Pros: Almost everything
Cons: Agent should have told person dropping off car that tank needed to be full
Apr 17 2017
Cons: Two forms of ID required upon pickup, didn't say that anywhere. Proof of insurance also required.
Apr 13 2017
Pros: Car was clean and reliable
Cons: Had to get car from other location so took an extra 10 minutes or so even though I had reserved it for 45 minutes earlier
Apr 9 2017
Car smelled bad when in the sun. Drop off at the airport was hard no
Pros: Friendly staff
Cons: Car smelled bad when in the sun Drop off at airport couldn't find drop box or building due to little to no signage
Mar 21 2017
Cons: I picked up near my hotel, having no idea the drop off would be at the airport:(. Had to take a uber back to hotel:(. Costing an extra $10.
Mar 19 2017
Cons: Forced to upgrade and pay more because they didn't have anymore cars left
Mar 13 2017
Very Happy with MCar
Pros: Great price, from a company I'd never heard of. Very accomodating staff No hassle Very pleased with the experience
Mar 2 2017
Great value for money
Pros: Very nice car for only $17 per day. Drop-off was easy. Staff at both pickup and dropoff were very nice.
Cons: There was no license plate on the back...just a temporary one taped to the inside front windshield. We kept worrying we'd be pulled over. Also the pickup took a little long.
Feb 13 2017
Pros: The rental was overall easy and smooth. Gave me a complimentary upgrade which was nice. They were able to accommodate me although I had made a reservation for the Downtown MCar and I was at San Diego International.
Cons: There wasn't anything I didn't like.They were great with the whole rental process.
Jan 17 2017
Pros: Everything was smooth. Guy at counter was very pleasant and professional. Quick check-in and check-out.
Jan 5 2017
Payless Marketing is excellent, hidden charges and
Cons: Employees were nice enough and friendly. But web advertised car rental was cheap. That's what drew my attention in. But ended up paying just as much as enterprise. Brilliant marketing ploy to get frugal customers in and hope they won't say anything. Service was easy enough but I probably won't do business there again because integrity means something to this guy. They just have a great marketing scam.
Jan 1 2017
Pros: I booked a reservation and received a confirmation. When I arrived to pick it up at the airport, they didn't have any vehicle for me and tried to apologize for the inconvenience. Definitely don't use them.
Dec 14 2016
Pros: it's a car and it works
Cons: Car was not clean, many dings and scratches on it already staff are the typical, not so friendly people just trying to sell you more things on top of the rental ...
Dec 12 2016
Cons: Was surprised by the airport fee. It wasn't clear that this reservation was not at the airport location.
Dec 8 2016
Cons: Surprised by an airport tax up charge
Nov 25 2016
Give the little guys a chance
Pros: The video walk around of the car was a novel idea. Got an email with all the dents marked as images and then entire video of the walk around as well.
Cons: checkout could have been quicker as the staff struggled with inputting the data twice.
Nov 21 2016
Pros: Great service, great price, very very friend staff, Easy in ans easy out The gentlemen who helped me was a former service member. Thank you sir for your service to this country and keep up the good customer service. I will for sure rent here again
Nov 18 2016
great pricing and very clean vehicle.
Pros: type of car
Oct 31 2016
Pros: car clean, service is nice
Oct 27 2016
Worked out fine
Pros: Pick up and drop off were easy and pleasant, car was a nicer car than I had chosen.
Oct 17 2016
Ok but did not like the service..
Pros: Car was nice and clean. Better than what I expected when asking for generic economy.
Cons: I'm not sure why there were so many extra fees. I chose pick up as SAN Airport but the lady at the desk said it was actually downtown. My fee went from 70 to 113. She wouldn't give a clear explanation why. She kept trying to force insurance on me but I made it clear that I don't want it and already have my own. She confused me with the gas as well. Do i give it back full or what? I just wanted some clear answers from her which were impossible. I just wanted to deal with someone who knew what they were talking about. I think her card said Ms. Luna but maybe that wasn't her.
Oct 9 2016
Pros: Free upgrade to larger vehicle
Cons: Took a while to get everything processed
Oct 4 2016
Pros: Low rental cost, easy pickup and return
Sep 18 2016
Pros: Terrific shuttle from the San Diego airport to the new Rental Car Center. Have never used MCar before but proved to be a great rental company. Pickup was a bit slow but the car was in excellent condition, very clean and the drop off was easy with the shuttle to take us back to the airport. The price was excellent!
Cons: Only that the pick up was very slow
Sep 17 2016
Newer car @ great rate
Pros: Rate was cheaper than competitors Unlimited mileage Gas pre-pay option was great rate (although not used as I had access to cheaper gas on military installation) Car was washed/clean
Cons: Delay from waiting in line to pick up vehicle - only 1 rep present Stains on seats of interior - both front & rear
Sep 14 2016
Pros: Price, service
Cons: Car smelled bad. People had been smoking inside the car
Sep 13 2016
Don't rent a car here. Dangerous.
Pros: Quick in and out when picking up and dropping off the car. Car was very clean and I had no problems. Friendly Staff.
Cons: Every 10 minutes or so, the car would make a skidding noise -- at first it was just the right side then the left side started making a noise too -- and we thought it was doing that because we went over the pavement marker. But even though we were in between the lines, it made a noise, literally every 10 minutes. During the whole trip, we were so scared if the car was going to lose control and couldn't wait to return the car. They should have their cars checked before renting them to customers.
Aug 17 2016
Great and easy to use service
Pros: fast, short lines, nice cars
Aug 16 2016
Check your bill
Cons: Overcharged me $40 when I turned it in- they calculated fuel based on a full tank when I rented it with like half a tank. 30 minutes on the phone and it's still not sorted out. Not worth my time to deal with them, going back to enterprise.
Aug 12 2016
MCAR -Toyota Camry
Pros: Great rates!!! Excellent customer service!!!
Cons: For us, the Camry was a disappointment!!! More parking needed for visitor parking
Aug 9 2016
Time consuming to pick up, 10 second drop off
Pros: Clean car, really fast and easy drop off.
Cons: Took about 45 minutes to get the car with only one person ahead of me in line. You'd think by the time you verify your registration in the office, then find your way up to the 3rd floor the staff would have had enough time to pull your car around...but no, waited up there for over 20 minutes and the staff barely acknowledged us. The car made a constant "whirring" sound that kept us looking for sirens. On day 2 we finally figured out it was the car accelerating.
Jul 24 2016
Pros: EVERYTHING - Thank you! :o)
Jul 16 2016
Pros: reasonable price.
Cons: Seats were spotty and not very clean, bad odor and the drop off was rather confusing
Jul 10 2016
Driving in style
Pros: The ease and friendliness of checkin and the fairness of check out. The car was a great new luxury car.