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Great view, nice rural location, staff were friendly. Ate there one night and dinner was good. Had good spa packages. The leisure areas (indoor pool in particular) would benefit from some updating and maintenance. They are clean and are fine, but for a four star hotel, things like missing floor tiles on the pool floor should be replaced. Also it would be good if the hotel literature and information (i.e. on swimming pool opening hours) was translated into English for the ease of visitors who do not speak Portuguese.
the quiet and the comfort
friendly staff, relaxing atmosphere in family, comfort and the possibility of healthy physical activity nothing to mention
Lots of facilities from pool to excellent dining room. Lovely area with plenty of walking opportunities. Food very good apart from bones in the fish! We British! Not really enough proactive promotion by the hotel about its facilities.
Great Hotel, Fabulous setting and the staff are very friendly and will do anything to enable your stay to be memorable. I was on business nearby and the staff let my wife stay longer in the room whilst I was at my appointment which was thoughtful. The view from the room is stunning. No I love this hotel.
Friendliness of staff, view from room, leisure facilities. Limited choice of set dinner menu did not cater for English tastes e.g. one night choice of either veal or cuttle fish.
The hotel was spacious set in nice surroundings and the staff helpfull, it was nice to have the pool as we had young children with us.
The Location of the Hotel and background is one of its most remarking features. You also can rely upon the staff to help you through your stay and enjoy its SPA. We also enjoyed the activities provided by Desafios Caramulo that you can sign in at the front desk,, but you always have to be advised that as they only perform the activities for a minimum number of participants some times you can be desappointed by the canceling of some of the activities the rooms need some refurbishment and they should try to increase the TV offer as its very limited
Almost everything, but specially the view from my room (and from the bar !). The walls are not exactly soundproof...and I was unlucky because there was a family with children in the room next door.
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
The only nice thing about this hotel was the view from the bar on the top floor.
only location two persons, but two price of hotel, very bad, because customs organization is the same.
Friendly, helpful staff
The room in general
The beautiful, large, mature garden. The very pleasant setting of the swimming-pool. The exquisite, harmonious decoration of the main house.
The staff, which are very friendly and helpful. The rooms are very comfortable and it´s a nice place to rest. The garden is beautiful and the pool is great.We loved it!
Overall a great place to stay. Beautiful House, pool and tennis court, and gourgeus landscape surroundings. Very good price for quality provided. Loads of character A previous guest spiled a beer by the pool, which was absorved by the grass. The smell atracted to many flies. This is not the fault of the managment, just lack of respect of other guests.
I like everything in this hotel, the staff was very friendly and helpful, the room was big and very clean, the breakfast was also good. The only thing that could be improved is the bathroom heating, there isn't one, although the room as one.
Our stay was extremely pleasant and had no problems at all.
Good value for money - free bicycle hire. Excellent swimming pool, and loan of towels for pool. There was a folklore dance group on and so the hotel was busy, yet they still managed to find us a table to watch the dancers and really looked after us.
bikes were avalable -- the emptying of the glass container at 07.00am in front of our window, the lack of of map of the surroundings facilitating the biking in the surroundings, the lack of a small boat to visit the lake
The peace and quiet and beautiful setting
Very relaxing, beautiful spot on the river
Liked the staff, the food and location nothing
Price only No mini bar very limited services. No room service no menu only "set menu 1 choice dinner" available from 7pm to 10pm. No bar, you can buy drinks from the lobby; no snacks or any options to get food near buy on the weekend.
The simpaty of the staff
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
beauty of the landscape,quitness of the place and good gastronomics quality and service.
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
room, the view, pool no wifi (wireless)
The staff and owner were absolutely superb.
Nice Room with all that is needed. Good breakfast. The Hotel it´s not brand new
Very nice and helffull staff. The room was a bit humid and "smelled" a bit...
The Estalagem de Sangalhos is a great clean and well maintained hotel. The staff made all the difference extremely helpfull and nothing was a problem
hotel very well located ,very quiet , good restaurant , the staff is very helpfull
The young couple that run the place really made us all feel very welcome. Their eye for detail and care taken to explain the "lay of the land" was very good. They went out of their way to assist one of our members that did not attend the business meetings to ensure that she was driven to areas of interest. A really good feel. We will all go back there should the opportunity arise. The hotel owner should really consider in allowing guests to pay with major international recognised credit cards. It is not reasonable to expect people to carry large sums of cash to pay for accommodation.
Excelleny hospitality, good facilities, stylish, excellent views, great breakfast, excellent value for money