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The room in general
The only nice thing about this hotel was the view from the bar on the top floor.
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
Friendly, helpful staff
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
only location two persons, but two price of hotel, very bad, because customs organization is the same.
The beautiful, large, mature garden. The very pleasant setting of the swimming-pool. The exquisite, harmonious decoration of the main house.
The staff, which are very friendly and helpful. The rooms are very comfortable and it´s a nice place to rest. The garden is beautiful and the pool is great.We loved it!
Overall a great place to stay. Beautiful House, pool and tennis court, and gourgeus landscape surroundings. Very good price for quality provided. Loads of character A previous guest spiled a beer by the pool, which was absorved by the grass. The smell atracted to many flies. This is not the fault of the managment, just lack of respect of other guests.
Very nice and helffull staff. The room was a bit humid and "smelled" a bit...
Nice Room with all that is needed. Good breakfast. The Hotel it´s not brand new
The Estalagem de Sangalhos is a great clean and well maintained hotel. The staff made all the difference extremely helpfull and nothing was a problem
The staff and owner were absolutely superb.
hotel very well located ,very quiet , good restaurant , the staff is very helpfull
Excelleny hospitality, good facilities, stylish, excellent views, great breakfast, excellent value for money
The young couple that run the place really made us all feel very welcome. Their eye for detail and care taken to explain the "lay of the land" was very good. They went out of their way to assist one of our members that did not attend the business meetings to ensure that she was driven to areas of interest. A really good feel. We will all go back there should the opportunity arise. The hotel owner should really consider in allowing guests to pay with major international recognised credit cards. It is not reasonable to expect people to carry large sums of cash to pay for accommodation.
The simpaty of the staff
beauty of the landscape,quitness of the place and good gastronomics quality and service.
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
room, the view, pool no wifi (wireless)
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
bikes were avalable -- the emptying of the glass container at 07.00am in front of our window, the lack of of map of the surroundings facilitating the biking in the surroundings, the lack of a small boat to visit the lake
Very relaxing, beautiful spot on the river
Good value for money - free bicycle hire. Excellent swimming pool, and loan of towels for pool. There was a folklore dance group on and so the hotel was busy, yet they still managed to find us a table to watch the dancers and really looked after us.
The peace and quiet and beautiful setting
Our stay was extremely pleasant and had no problems at all.
I like everything in this hotel, the staff was very friendly and helpful, the room was big and very clean, the breakfast was also good. The only thing that could be improved is the bathroom heating, there isn't one, although the room as one.
Liked the staff, the food and location nothing
Price only No mini bar very limited services. No room service no menu only "set menu 1 choice dinner" available from 7pm to 10pm. No bar, you can buy drinks from the lobby; no snacks or any options to get food near buy on the weekend.
Lots of facilities from pool to excellent dining room. Lovely area with plenty of walking opportunities. Food very good apart from bones in the fish! We British! Not really enough proactive promotion by the hotel about its facilities.
Great Hotel, Fabulous setting and the staff are very friendly and will do anything to enable your stay to be memorable. I was on business nearby and the staff let my wife stay longer in the room whilst I was at my appointment which was thoughtful. The view from the room is stunning. No I love this hotel.
The Location of the Hotel and background is one of its most remarking features. You also can rely upon the staff to help you through your stay and enjoy its SPA. We also enjoyed the activities provided by Desafios Caramulo that you can sign in at the front desk,, but you always have to be advised that as they only perform the activities for a minimum number of participants some times you can be desappointed by the canceling of some of the activities the rooms need some refurbishment and they should try to increase the TV offer as its very limited
friendly staff, relaxing atmosphere in family, comfort and the possibility of healthy physical activity nothing to mention
Friendliness of staff, view from room, leisure facilities. Limited choice of set dinner menu did not cater for English tastes e.g. one night choice of either veal or cuttle fish.
Great view, nice rural location, staff were friendly. Ate there one night and dinner was good. Had good spa packages. The leisure areas (indoor pool in particular) would benefit from some updating and maintenance. They are clean and are fine, but for a four star hotel, things like missing floor tiles on the pool floor should be replaced. Also it would be good if the hotel literature and information (i.e. on swimming pool opening hours) was translated into English for the ease of visitors who do not speak Portuguese.
Almost everything, but specially the view from my room (and from the bar !). The walls are not exactly soundproof...and I was unlucky because there was a family with children in the room next door.
The hotel was spacious set in nice surroundings and the staff helpfull, it was nice to have the pool as we had young children with us.
the quiet and the comfort
Very central The fact that the restaurant was not open on our first night (a Monday) and that they did not take credit cards! Luckily we had cash!
Very friendly staff. They were very flexible to our needs, even changed their breakfast schedule in our benefit to earlier hours. The room was very nice and cozy.
Quality very high vs price. Free wi-fi internet. Stuff very friendly speaking perfect english. smell in the room was not very nice.
clean and simple, good price and good service. Heating was not strong enough - room was cold.
We were the first visiters from England and the owners made every attempt to make our stay as comfortable as possible. Highly reccommended.
The owners and their son-in-law were perfect hosts. The owners speak no English, but that was not a problem at all as the son-in-law did. The whole hotel/house is fantastic, very comfortable and roomy. The breakfast was fantastic, a real signature dish for the lady owner. Thank you for a very pleasant and enjoyable stay.
Cleanliness, quietness, good taste in the decoration, extreme kindness of staff.
A beautiful 'Casa' with lovely swimming pool, perfect to have a very pleasant and relaxt stay. Very proper, good beds and bathrooms and a superb breakfast. Owners of the casa are both very friendly as flexible. Every day a little clean of the room and I think during our stay of 1 week, our beds are cleaned totally. Owners of the house can't speak English. Therefor, their son in law was present during our stay. He spoke English very well. But it could be difficult when he isn't there. The beds are a little bit short. Owners are present during the stay. However, you have enough privacy.
Exellent place to stay everbody is so pleasent and helpfull No
Old World Charm & location, location, location limited internet connection - lobby only, none in the room
This is an excellent hotel set in a very pleasant and friendly town. The rooms and facilities are very good – luxury with style. The most impressive aspect of my stay, however, was the very friendly and helpful owners, Maria, her husband and son. They made me feel very welcome, accommodated my lack of Portuguese, including escorting me to the local restaurants to interpret the menu and convey what I required to the restaurant staff.
Hotel owner went above and beyond the call of duty to assist us with special needs/requests. Exceptional service, beautiful place, wonderful little town.
Although our stay was only for 1 night, we are really delighted. Firstly because of the extremely personal attention of the owners, Maria and her husband. They escorted us to a nice restaurant, they gave us a nightly tour around historic Vouzela, they showed us all the premises. Seondly, Casa Musea is an extremely sophisticated and lovely designed Hospederia (Hostal, hotel) with luxury all over, for a very attractive (read: low) price. We recommend it to everybody who is calm and who loves peace. Best regards for Maria and husband. Really no single element to have critics. To the contrary.
Interior design and the excellent breakfast buffet
good English spoken , great service, picturesque old town, highly reccommended
I cannot imagine a more friendly reception than the one provided by Maria Celeste and Antonio, and their son Felipe. Their taste in decoration, and the quality of the breakfast and the level of comfort surpassed our expectations.
The owners of the hotel were involved personnaly with our stay and it was an excellent experince. I'm a business traveler and normally on the road a min. of 3 weeks out of every month. My only issue with this Hotel was I didn't get to stay longer.
The free wifi was great and the hotel was very well placed, excellent parking, and very clean,. the staff were friendly and helpful it would have been nice to have a kettle in the room, or at least a coffee machine somewhere.
Excellent food in the hotel restaurant. Unable to connect to the free wifi...signal strength? Road noise detracts.
the friendly and helpfull staf, they went overboard to accomodate our wishes nothing at all
Stafff were very helpful and pleasant. Room was kept beautifully clean.
Restaurant attached to hotel excel. Good value good choice of food and friendly. Staff and owner very helpful, some staff spoke english, rooms very clean and towels and sheets changed reg.breakfast fresh and prompt catered to your personal taste Small faults to fixtures in room but repaired asap