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Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.
Clean No ice machine on the 4th
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
More than anything else, the staff was outstanding - kind, helpful, friendly, polite! Also the location is fantastic and the breakfast was actually delicious.
The hotel is configured with parking floors the lobby and guest rooms, making it easier for those with luggage The breakfast arrangement as excellent, as was the food. The rooms are unusually comfortable and well-equipped. Our room was not ready when we arrived, even though it was 4PM.
Incredibly friendly staff, super clean rooms/halls/building, beautiful view of the city! Construction going on right in front of the building, outside of the room, made it impossible to sleep. Would have like to have known ahead of time but not the hotels fault.
I really enjoyed staying at the Hampton downtown. It was a nice hotel that met our needs. I did not enjoy the parking. Only one car per room is allowed to park in the lot
Best Hampton Inn I have ever stayed at. Bar and restaurant at hotel.
Staff was great. Very accommodating and always greeted us with a friendly atmosphere.
We had a more compact room this time which was still comfortable, the only inssue was the bed was positioned opposite the air vent and would blow directly on you each time the thermostat clicked on.
The staff welcomes you with a smile and a delicious fresh baked choclate chip cookie. They think ahead by supplying several tokens when parking your car, so that you can go in and out without having to ask for more tokens each time time you want to leave the parking lot. The hotel looks modern yet warm. The rooms have a sufficient size, are not noisy at all and the beds slept comfortable. It's located at a few minutes walking distance from the action at State Street. The business center of the hotel is very easy to use for printing a boarding pass for example and throughout the hotel there is free WiFi. Good value for your money!!
I was on a business trip to Madison - it was very convenient, comfortable and staff were helpful, courteous and attentive. It was fine.
The customer service is great!!!
Staff very friendly and helpfull, room absolutely clean, ideal location for business in the State Street area
Excellent location to visit the university. Nice lobby and Portage Pi is great. Nice vibe. Clean rooms. Would stay again. Location and nice hotel outweighs the noise at night. Room was hot so we opened the windows to sleep comfortably. However, the noise from the street was very loud until well into the early hours of the morning. So we had to be hot or have loud noise. Kept the windows open all of second day to cool down room so we could keep windows closed at night. That was better.
The Graduate was amazing - Great service Great soaps/snacks/etc Clean Comfy bed Fast hot water Water pressure in the shower was low, but otherwise great
Very comfortable. Easy access to downtown's best. Sparerib pie for breakfast. Looking forward to returning. Heavy rain kept us from enjoying the beautiful rooftop lounge.