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Excellent price, fresh cookies, comfortable bed, nice and quiet room Got locked out of room, but that was my fault
Rooms are spacious and the extras such as wine at 5 and free breakfast make this our favorite hotel in Madison
Basic, clean and friendly. Nice little breakfast buffet and great coffee.
I liked the friendly staff and the relaxing atmosphere. Upon entering the motel I felt I had just entered another world, a world of pampering and relaxation. Loved it. The room was comfortable but quite small and crowded.
The hotel is very conveniently located, very close to the highway but in a quiet place and I couldn't hear any noise at all in my room. It was just 15 min in car from the Alliant Energy Center which was the purpose of my trip and just 3 min in car or 10 min on foot from West Town Mall. A lot of restaurants with reasonble prices near this hotel. I wouldn't mind to have to have a refrigerator in the room. And it would be great to have a bigger variety of dishes at breakfast.
The staff was fantastic. I think the pricing was a little high, but there was a big event in Madison that weekend.
Great value, easy checkin and checkout, very helpful staff. I left briefcase in room in error. Contacted by phone, case found, easy pickup later in day. Room clean & comfortable. Convenient, tasty breakfast. Nothing
We went to Madison for a house concert and to visit a friend who is attending UW Madison. The hotel was within 6 miles of both places so the location was great for us. The free breakfast in the morning was a bonus (eggs, sausage, waffles, biscuits and gravy, potatoes, oatmeal, fruits, juices etc). The place was clean, we forgot out suits so we didn't use the pool. The staff were all super helpful and friendly. Will for sure stay here again.
Very comfortable and quiet. Hotel staff was apologetic for not having my reservation in the system and made good on it. The hotel did not have my reservation--not clear where the ball was dropped. I had my printed reservation with me, they had an open room and they honored the price, so everything worked out. But it could have been a big problem if they were full. Please review your process.
Very good made to order breakfast:)
Rooms were large and breakfast was included with the room. Was a continental breakfast, but offered made to order eggs or pancakes. Tucked a way a bit, but still easy to find.
Musty smelly room. Had to change rooms. Headache every morning.
You could hear the people in the room above walking around, but it wasn't unbearable.
I guess the only thing I could really say was the room was clean. I don't normally write bad reviews, but this stay was just not very enjoyable. I was disappointed because the pictures made the place look brand new, but it was far from that. The bed sheets and blankets were very thin and the pillows weren't very good. The heating controls simply didn't work, and we couldn't stop the thing from blowing air constantly, so we were cold. It was also a noisy heater. The cleaning people seemed to be up extremely early, vacuuming the next room for what seemed like hours, and banging into the wall with the vacuum constantly. So, unfortunately, overall I was not very impressed or pleased with our stay here. I asked for a comment card to let them know directly and they referred me to post on TripAdvisor. I hope they get the note, just so others can have better stays!
The doors make such a loud slam. That was the only thing that was disturbing. Especially at 2am.
Good accommodations. It took nearly 30 minutes to get breakfast, which was not even very good, mediocre pancakes and dried out sausage. They advertise it as a nice hot breakfast but it really is a waste of time and money.
The bed was so comfyyy Just the location
Pillows, comforters,, shower Old smell in hallways, old beds
The staff was warm and kind, the room was clean, the facilities were acceptable. When looking for matches, the bartender was kind enough to provide from his personal stash. So gracious. Our issue was with the other patrons of the hotel. 2 hookers walking in from the lobby. The pool was packed with adults that were loud and intoxicated.There was an actual brawl in the pool/spa area. One "bro" fell onto my 9 y/o. Another poured his beer into the hot tub. We had neighbors screaming down the hall on our L, three very loud frat boys on our R, and some sort of elephant walker stomping above us and possibly falling off the furniture. Perhaps I should have paid more for a room that would weed out these people, or paid less for an option with no pool or bar.
Clean room Staff was apathetic. Room was cramped & Overpriced. Hotel was full of kids for some sports event. Everything worth going to was a 20 minutes drive away. I wouldn't stay again.
I stayed here before my marathon and they set up snacks for people getting up earlier so we didn't miss out on breakfast. The rooms were clean and spacious. It is further from downtown but it was nice to get away from all the traffic and craziness of downtown.
Staff was friendly and helpful and the room was very clean.
The selection of food. Sunday time for breakfast should have been until 10:30am. Ran out of items that were not replaced in a timely manner. Staff at breakfast were it helpful.
Food was excellent I didn't have any problems
Next to Mechancial room, air handler comes on and off all nite. Bed vibrates with the unit
Shampoo is awsome. Room clean Good staff Hotel very LOUD!!! Rooms are not well insulated for sound and not a place for a relaxing at all. The hotel is right next to the highway and you could hear the cats all night.
It had a roof that didn't leak (as far as we know), so we wouldn't have gotten wet if it had rained. The TV worked. The room and hallways smelled of stale smoke and very musty, and didn't seem clean in general.
There was a bug in the bathroom when I got up in the morning, what woke me up was the people next door talking you could hear them very distinctly. The refrigerator had a very loud humming noise all nite . The rug was very worn and dirty looking.
Good price and location. They over charged us for the room. I would not have known if I did not check my checking balance when I got home.
The room was clean and well kept. The hallway smelled a bit strange, but the odor was gone as soon as you entered the room.
Good value, clean place, simple and conviniently located for car travelers