A stay at Gran Hotel Velazquez places you in the heart of Madrid, walking distance from La Caixa Foundation and Fundacion Juan March. This 4-star hotel is close to Prado Museum and Plaza Mayor.
Make yourself at home in one of the 143 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Additional amenities include shopping on site and wedding services.
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Both rooms I booked were next to elevators and the noise didn't let us sleep! The breakfast was of poor quality. Most of the personnel didn't speak english. The central heating in one of the rooms didn't work and in the other room the flash in the wc didn't work properly!
no slipper in the room, no tienen zapatillas
As a businesman there is little to recommend the Hotel Gran Velazquez, but for shopping then it is well placed.
The hotel represents very poor value for money, telephones did not work well and simple errors in billing were annoying. The air conditioning did not work and the hotel is tired and shabby in places.
the location of the hotel was really good within walking distance to the main shoppin area. breakfast was good fair selection and being refilled on an ongoing basis.
hotel reception staff seemed unwillin to help with your questions. Room was very warm and asked for the heating to be turned down a bit so they just switched it off at the mains after being rude on the telephone to my mum.. charged for things out the mini bar that we didn't have.!!!
friendly staff, excellent location, excellent room
location,bar but it should be no smoking.
confusion of reception staff, sign in one at a time. luggage taken up to wrong room. no seats in reception area to wait for fellow guests. restaurant at dinner limited menu but especially deserted/empty on 2 nights. so lacked ambiance and feeling of self indulgence. and food was dried out because of lack of customers on second night. Inexpensive wine OK.
Rooms was really good we had an executive suite which had sitting room, bathroom was lovely and we had a balcony excellent room for money we paid.
AC are very bad
Location. Great hotel staff and very nice rooms.
elevator is not at lobby floor