Overview

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Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

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+34 915 752 800
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Rates

Overall guest ratings

7.7/10 Good
Based on 2,686 reviews
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Review highlights

  • 9.0
  • 8.0
  • 4.7
  • 4.1

Good to know

  • Spacious rooms

Nearby

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    About

    A stay at Gran Hotel Velazquez places you in the heart of Madrid, walking distance from La Caixa Foundation and Fundacion Juan March. This 4-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 143 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,686 reviews
    • 9.0 "Terrific location."
    • 8.0 "Breakfast is good."
    • 6.4 "Service is ok."
    • 5.6 "Average comfort."
    • 5.2 "Average cleanliness."
    • 4.7 "Rooms are not good."
    • 4.1 "Internet is poor."
    • 3.8 "Bad amenities."
    • 2.8 "Horrible vibe."
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    Overall Rating

    7.8 Good
    Based on 1,477 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.1 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.1 "61% said the reception staff was ok."
    • 6.0 "Food is average."
    • 5.5 "Average comfort."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      0.8 "92% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      1.4 "Air conditioning was criticized by 86%."
      2.0 "80% were unhappy with the view."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
      2.2 "78% found the grounds unpleasant."
      3.3 "For 67%, the lobby entrance was sub-standard."
      4.8 "52% didn't like the architecture."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall Rating

    7.4 Good
    Based on 564 reviews
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.1 "61% said the reception staff was ok."
    • 5.9 "Average value."
    • 5.8 "Food is average."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.1 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      1.5 "Air conditioning was criticized by 85%."
      0.9 "91% found problems with the furniture."
    • 3.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
    • 2.5 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 26 reviews
    • 9.2 "Terrific location."
    • 6.9 "Service is ok."
    • 5.3 "Rooms are ok."
    • 3.0 "Horrible vibe."

    Overall Rating

    7.8 Good
    Based on 617 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 6.8 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.0 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.5 "Average cleanliness."
    • 5.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.5 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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