Overview

Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

$87+

Overall guest ratings

7.7/10 Good
Based on 2,979 reviews

Review highlights

  • 9.0
  • 7.9
  • 5.7
  • 4.7

Good to know

  • Friendly service

Nearby

    Show all

    About

    This large, eight-storey building is located in Madrid's upmarket Salamanca district, just 500 metres from Retiro Park.

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,979 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.9 "Near to public transport, according to 89%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good breakfast."
    • 7.3 "Good bar."
    • 7.0 "Good service."
      6.7 "67% said the reception staff was ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 5.8 "Average value."
    • 5.7 "Food is average."
      5.5 "Desserts were ok, said 55%."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      1.1 "89% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      4.2 "58% said the bathroom was dirty."
      3.2 "68% had problems with the shower."
      4.6 "54% were unhappy with the view."
      1.3 "87% were disappointed with the minibar."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      1.8 "82% found the grounds unpleasant."
    • 2.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 1,459 reviews
    • 9.0 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 7.3 "Good bar."
    • 6.7 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      1.2 "88% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      1.5 "85% thought the tv was sub-standard."
      3.0 "70% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
      4.4 "56% were unhappy with the view."
    • 4.1 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "86% complained about the elevator."
      1.8 "82% found the grounds unpleasant."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 804 reviews
    • 8.6 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.5 "Good bar."
    • 6.9 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 5.5 "Average value."
    • 5.5 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.8 "Rooms are not good."
      0.3 "For 97%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      1.3 "87% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 59 reviews
    • 9.2 "Terrific location."
    • 7.4 "Good service."
    • 6.0 "Average comfort."
    • 4.8 "Rooms are not good."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall Rating

    7.9 Good
    Based on 655 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    More
    Photos
    Map

    Map