Overview

Hotel Ritz

Plaza De La Lealtad 5, 28014 Madrid, Madrid, Spain
+34 917 016 767

$284+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 1,315 reviews
See all reviews

Review highlights

  • 9.9
  • 9.2
  • 5.9
  • 5.9

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hotel Ritz, you'll be centrally located in Madrid, steps from Madrid Stock Exchange and Fountain of Neptune. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 162 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy recreational amenities such as a health club and a sauna. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 1,315 reviews
    • 9.9 "Terrific location."
    • 9.2 "World class service."
    • 8.2 "Food is delicious."
    • 7.9 "Good bar."
    • 7.3 "Good amenities."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Sufficient wellness & sports facilities."
    • 5.6 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.9 "Not very comfortable."
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    Overall Rating

    9.1 Excellent
    Based on 894 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Food is delicious."
      8.8 "88% loved the menu selection."
    • 7.2 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      8.3 "83% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
      8.7 "87% said it was a stylish hotel."
    • 7.1 "Good amenities."
      8.3 "83% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 6.1 "Sufficient wellness & sports facilities."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 4.4 "Not very comfortable."
      3.4 "66% said rooms were small."
      1.6 "84% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 4.4 "Rooms are not good."
      3.4 "66% said rooms were small."
      2.3 "77% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
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    Overall Rating

    9.1 Excellent
    Based on 289 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 7.2 "Good vibe."
      10.0 "100% thought the hotel was luxurious."
      9.3 "93% enjoyed the friendly atmosphere."
    • 6.0 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      1.3 "87% criticized the small bathroom."
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    Overall Rating

    9.2 Excellent
    Based on 26 reviews
    • 9.3 "World class service."

    Overall Rating

    8.8 Excellent
    Based on 105 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 6.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.8 "Vibe was decent."
    • 4.8 "Rooms are not good."
    • 4.7 "Not very comfortable."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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