Overview

Hotel Ritz

Plaza De La Lealtad 5, 28014 Madrid, Madrid, Spain
+34 917 016 767

$331+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 1,254 reviews
See all reviews

Review highlights

  • 9.9
  • 9.3
  • 6.2
  • 6.0

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Hotel Ritz, you'll be centrally located in Madrid, steps from Madrid Stock Exchange and Fountain of Neptune. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 162 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Enjoy recreational amenities such as a health club and a sauna. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free parking
    • Wedding services
    • Internet
    • Kitchen/Kitchenette
    • Pool
    • Smoking rooms available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 1,254 reviews
    • 9.9 "Terrific location."
    • 9.3 "World class service."
    • 7.5 "Tasty food."
    • 7.4 "Good bar."
    • 6.9 "Average amenities."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.4 "Internet is poor."
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    Overall Rating

    9.0 Excellent
    Based on 840 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 7.1 "Tasty food."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 5.5 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.0 "Sufficient wellness & sports facilities."
    • 5.0 "Average comfort."
      4.2 "58% said rooms were small."
      2.3 "77% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were small."
      3.0 "70% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      2.3 "77% criticized the small bathroom."
      2.1 "79% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.8 "Air conditioning was criticized by 72%."
    • 4.3 "Internet is poor."
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    Overall Rating

    9.0 Excellent
    Based on 288 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.7 "97% said the reception staff was great."
    • 7.7 "Tasty food."
    • 7.1 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      7.9 "79% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 6.1 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
      3.9 "61% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 4.3 "Internet is poor."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 37 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
    • 6.5 "Vibe was decent."

    Overall Rating

    9.1 Excellent
    Based on 87 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.7 "Tasty food."
    • 6.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 6.4 "Vibe was decent."
    • 4.6 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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