Mandarin Oriental, Ritz Madrid

Mandarin Oriental, Ritz Madrid

Plaza De La Lealtad 5, 28014 Madrid, Spain
+34 917 016 767

rate per night


based on 126 reviews

Mandarin Oriental, Ritz Madrid
Fri 9/23
Sat 9/24

About Mandarin Oriental, Ritz Madrid

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Set in Madrid, Hotel Ritz Madrid is a five-minute walk from Museo del Prado and provides an indoor pool. It is conveniently positioned for those wanting to visit local attractions.

There are a variety of amenities available to guests of the hotel, such as an express check-in and check-out feature, a 24-hour reception and meeting facilities. Guests can also enjoy free public parking on site. The hotel also features a well-equipped gym.

This hotel provides luxury rooms with an en suite bathroom, air conditioning and a TV. They provide a CD player, wireless internet access and slippers.

Hotel Ritz Madrid provides a variety of places to dine, including Goya Restaurant and Krug Bar. A choice of dining options are also found in the surrounding area.

Hotel Ritz Madrid is within walking distance of Gran Via, Chueca and Buen Retiro Park. It has easy access to public transport with Sol Metro Station and Atocha Railway Station within walking distance.

Photos of Mandarin Oriental, Ritz Madrid

Latest deals for Mandarin Oriental, Ritz Madrid

Sat 9/24
Wed 9/28
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Premier Rooms($1,291 - $1,551)
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$1,291 totalExpedia
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$1,435 totalExpedia
Superior Rooms($794 - $1,461)
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$794 totalFINDHOTEL
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$829 total123Milhas
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Deluxe Rooms($818 - $1,018)
Deluxe room
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$818 totalPrestigia
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$822 totalExpedia
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King Rooms($1,070 - $1,608)
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1 king bed

1 king bed



$1,608 totalExpedia
Standard Rooms($1,007 - $2,644)
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$2,644 totalStayforlong

Amenities at Mandarin Oriental, Ritz Madrid

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Wedding services
  • Ticket service
  • Car rental
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Allergy-free room
  • Designated smoking area


  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop

Pool and spa

  • Spa and wellness center
  • Massage
  • Spa
  • Indoor pool


  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press


  • Family rooms
  • Interconnected room(s) available
  • Soundproof rooms
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet


  • Terrace/Patio
  • Garden


  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV


  • Fold-up bed


  • Fitness center

Reviews of Mandarin Oriental, Ritz Madrid

ExcellentBased on 126 verified guest reviews

Pros +
Cons -

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9.7 Excellent
Pros:The room The location The general ambience
Cons:We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.
9.4 Excellent
Pros:Old world charm and location. Great lobby and dining rooms
Cons:Room furnishings and hall carpets need refreshing
9.6 Excellent
Pros:Staff was delightfully enthusiastic. Setting was beautiful!
7.0 Good
Pros:The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.
Cons:Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.


Plaza De La Lealtad 5, 28014 Madrid

What's nearby

  • Museo Naval193 yd
  • Museo Thyssen-Bornemisza201 yd
  • Museo del Prado259 yd
  • Plaza de Cibeles417 yd
  • Puerta de Alcala0.4 mi
  • Parque del Retiro0.5 mi
  • El Oso y el Madroño0.5 mi
  • Museo Nacional Centro de Arte Reina Sofía0.6 mi
  • Puerta del Sol0.6 mi
  • Palacio de Cristal0.6 mi
  • Plaza Mayor0.8 mi
  • Mercado de San Miguel0.9 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Mandarin Oriental, Ritz Madrid

  • Mandarin Oriental, Ritz Madrid is located at Plaza De La Lealtad 5 in Paseo del Prado, 0.5 miles from the center of Madrid. Museo Naval is the closest landmark to Mandarin Oriental, Ritz Madrid.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Mandarin Oriental, Ritz Madrid.

  • Yes, Mandarin Oriental, Ritz Madrid offers free parking.

  • Mandarin Oriental, Ritz Madrid is 8 miles from Madrid Barajas.

  • Yes, Mandarin Oriental, Ritz Madrid is a pet-friendly hotel.

  • Yes, Mandarin Oriental, Ritz Madrid has a pool onsite.

  • KAYAK scours the web for all room deals available at Mandarin Oriental, Ritz Madrid in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental, Ritz Madrid and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental, Ritz Madrid.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.5 mi

Location rating


Nearest Airport

Madrid Barajas

Distance to airport

8.0 mi