Overview

Hotel Ritz
Best Terrace

Plaza de la Lealtad 5, 28014 Madrid, Madrid, Spain
+34 917 016 767

$311+

Overall guest ratings

9.1/10 Excellent
Based on 1,346 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.9
  • 6.8

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Friendly service
  • Wonderful sightseeing

Nearby

    Show all

    About

    Built by King Alfonso XIII in 1910, this grandiose Madrid hotel is located opposite the Prado Museum and steps from the Thyssen-Bornemisza Museum, the Bourse stock exchange, and Retiro Park.

    More hotel details about Hotel Ritz

    Hotel Ritz Prices:

    $311 - $882 (Based on average prices for a Standard Room)

    Hotel Ritz Rooms:

    162 rooms

    Other names used to reference this hotel:

    • Hotel Ritz Madrid
    • Hotel Ritz MAD
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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 1,346 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "83% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      8.6 "86% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      7.8 "78% found the restaurant service to be one of the best."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      9.0 "90% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
    • 7.7 "Tasty food."
      8.8 "88% loved the dining experience."
    • 7.3 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
      9.4 "94% said it was a stylish hotel."
      9.1 "91% enjoyed the lobby entrance."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average cleanliness."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 5.5 "Average value."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    • 1.2 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall Rating

    9.1 Excellent
    Based on 834 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      8.9 "89% said the reception staff was great."
    • 7.9 "Tasty food."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
    • 6.1 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Average value."
    • 4.7 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.6 "74% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      2.1 "79% had problems with the shower."
    • 4.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      1.7 "83% criticized the small bathroom."
      3.9 "61% thought it was too noisy."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 376 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      8.5 "85% said the reception staff was great."
    • 7.2 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.4 "86% criticized the small bathroom."

    Overall Rating

    9.1 Excellent
    Based on 26 reviews
    • 9.3 "World class service."

    Overall Rating

    8.8 Excellent
    Based on 107 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.2 "Good amenities."
    • 7.2 "Good vibe."
    • 4.9 "Rooms are not good."
    • 3.9 "Not very comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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