Overview

Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

$46+

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Overall guest ratings

7.6/10 Good
Based on 933 reviews
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Review highlights

  • 9.2
  • 8.9
  • 6.8
  • 6.7

Good to know

  • Close to public transport
  • Great reception
  • Friendly service

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Internet
    • Laundry facilities
    • Room service
    • Bar/Lounge
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 933 reviews
    • 9.2 "World class service."
    • 8.9 "Good value."
    • 8.8 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.7 "Internet works."
    • 6.8 "Average cleanliness."
    • 6.7 "Vibe was decent."
    • 6.4 "Food is average."
    • 4.1 "Rooms are not good."
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    Overall Rating

    7.3 Good
    Based on 326 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Location is great."
      9.6 "Near to public transport, according to 96%."
    • 8.2 "Breakfast is good."
    • 7.5 "Internet works."
    • 6.7 "Food is average."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 3.7 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 3.1 "Awful rooms."
      2.1 "79% said rooms were small."
      1.9 "81% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
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    Overall Rating

    7.8 Good
    Based on 65 reviews
    • 9.3 "World class service."
    • 8.7 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.3 "Good cleanliness."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."

    Overall Rating

    7.6 Good
    Based on 541 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
    • 8.6 "Good value."
    • 8.1 "Breakfast is good."
    • 7.7 "Good amenities."
    • 6.9 "Vibe was decent."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.1 "79% complained about the bathroom."
      2.1 "79% said the bathroom was dirty."
      2.3 "Air conditioning was criticized by 77%."
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    Good to know
    "Close to public transport"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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