Overview

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Silken Puerta America

Avenida DE America 41, Madrid, Madrid, Spain
+34 917 445 400

$80+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 4,869 reviews
See all reviews

Review highlights

  • 8.4
  • 8.4
  • 6.0
  • 5.5

Good to know

  • Nice building
  • Beautiful architecture
  • Great view
  • Stylish Hotel

Nearby

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    About

    A stay at Hotel Silken Puerta America places you in the heart of Madrid, minutes from Torres Blancas and close to Prado Museum. This 5-star hotel is within close proximity of National Auditorium of Music and Teatro Pradillo.

    Rooms

    Make yourself at home in one of the 315 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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    Amenities

    • Internet
    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Sauna
    • Free airport shuttle
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 4,869 reviews
    • 8.4 "Vibe was good."
    • 8.4 "Great service."
    • 8.1 "Breakfast is good."
    • 7.7 "Good amenities."
    • 6.7 "Location is acceptable."
    • 6.0 "Rooms are ok."
    • 5.5 "Average comfort."
    • 5.3 "Average value."
    • 4.5 "Internet is poor."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 3,310 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
    • 8.1 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
      7.3 "73% thought, the hotel was modern."
      8.1 "81% thought the hotel was luxurious."
      8.3 "83% enjoyed the friendly atmosphere."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.2 "92% thought the architecture was beautiful."
      7.6 "76% loved the terrace."
      8.5 "85% said the facilities were very new."
      7.9 "79% found the grounds to be nice."
    • 6.4 "Location is acceptable."
    • 6.1 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
      5.4 "Only 54% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said the rooms were modern."
      5.4 "Only 54% said rooms were clean enough."
    • 5.5 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Value below average."
      0.6 "94% said the breakfast was too expensive."
      0.7 "93% said beverages were too expensive."
    • 4.6 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 584 reviews
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.0 "Vibe was good."
      9.2 "92% said it was a stylish hotel."
      8.5 "85% enjoyed the friendly atmosphere."
      8.1 "81% thought the hotel was luxurious."
      7.1 "71% thought, the hotel was modern."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      9.1 "91% thought the architecture was beautiful."
    • 6.5 "Location is acceptable."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      1.3 "87% found problems with the furniture."
    • 4.5 "Internet is poor."
    • 3.5 "Wellness & sports facilities were not very nice."
    • 3.0 "Horrible pool."
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    Overall Rating

    8.3 Excellent
    Based on 146 reviews
    • 8.7 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      7.9 "79% thought, the hotel was modern."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.3 "93% thought the architecture was beautiful."
      8.9 "89% said the facilities were very new."
    • 7.6 "Tasty food."
    • 6.6 "Average cleanliness."
    • 6.3 "Rooms are ok."
    • 6.3 "Location is acceptable."
    • 5.7 "Average value."
    • 3.5 "Wellness & sports facilities were not very nice."
      2.2 "78% didn't like the fitness area."
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    Overall Rating

    8.1 Excellent
    Based on 827 reviews
    • 8.4 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      7.5 "75% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      7.5 "75% thought the hotel was luxurious."
    • 8.4 "Great service."
      8.4 "84% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
      9.3 "93% thought the architecture was beautiful."
      8.7 "87% said the facilities were very new."
      7.9 "79% found the grounds to be nice."
    • 7.1 "Good bar."
    • 6.8 "Location is acceptable."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.7 "Internet is poor."
    • 2.8 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Beautiful architecture"
    "Great view"
    "Stylish Hotel"
    data provided by TrustYou

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