Overview

Silken Puerta America

Avenida DE America 41, Madrid, Madrid, Spain
+34 917 445 400

$86+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 5,491 reviews
See all reviews

Review highlights

  • 8.6
  • 8.3
  • 6.1
  • 5.8

Good to know

  • Nice building
  • Beautiful architecture
  • Stylish Hotel
  • Great view

Nearby

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    About

    With a stay at Hotel Silken Puerta America in Madrid (Avenida America), you'll be close to Las Ventas and Prado Museum. This 5-star hotel is within close proximity of Bullfighting Museum and Fundacion Juan March.

    Rooms

    Make yourself at home in one of the 315 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a steam room. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

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    Amenities

    • Internet
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Fitness center
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free airport shuttle
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 5,491 reviews
    • 8.6 "Vibe was good."
    • 8.3 "Great service."
    • 8.1 "Breakfast is good."
    • 7.8 "Good amenities."
    • 6.9 "Location is acceptable."
    • 6.1 "Rooms are ok."
    • 5.8 "Average value."
    • 5.2 "Average comfort."
    • 4.5 "Internet is poor."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 3,843 reviews
    • 8.6 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      7.7 "77% thought, the hotel was modern."
      8.4 "84% enjoyed the friendly atmosphere."
      8.0 "80% thought the hotel was luxurious."
    • 8.5 "Great service."
      8.5 "85% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
    • 8.1 "Breakfast is good."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.2 "92% thought the architecture was beautiful."
      9.3 "93% said the facilities were very new."
      7.1 "71% loved the terrace."
    • 6.6 "Location is acceptable."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.8 "Only 58% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "Only 68% said the rooms were modern."
      6.1 "61% thought the bathroom was big enough."
    • 5.3 "Average value."
    • 5.0 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.8 "Only 58% said rooms were big enough."
      6.1 "61% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 604 reviews
    • 8.5 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      7.6 "76% thought, the hotel was modern."
      7.8 "78% thought the hotel was luxurious."
      8.7 "87% enjoyed the friendly atmosphere."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.8 "88% thought the service was very professional."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
    • 7.0 "Good location."
      9.9 "Near to public transport, according to 99%."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Average value."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
      6.6 "Only 66% said the rooms were modern."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible pool."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 109 reviews
    • 8.8 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      8.2 "82% thought, the hotel was modern."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.8 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.3 "93% thought the architecture was beautiful."
    • 7.5 "Tasty food."
    • 6.4 "Location is acceptable."
    • 6.1 "Rooms are ok."
    • 6.0 "Average value."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 933 reviews
    • 8.0 "Breakfast is good."
    • 7.7 "Good vibe."
      9.2 "92% said it was a stylish hotel."
      7.3 "73% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.2 "92% thought the architecture was beautiful."
      9.3 "93% said the facilities were very new."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
    • 7.2 "Good bar."
    • 6.7 "Location is acceptable."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.9 "Horrible pool."
    • 2.8 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Beautiful architecture"
    "Stylish Hotel"
    "Great view"
    data provided by TrustYou

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