New Hotel -2002- placed in an ancient buildind Located in the historical center of the city.Very close to the Plaza mayor, Royal Palace,Puerta del Sol and the most important Museums, Reina Sofia, Thyssen and El Prado.
location was great ideal for sight seeing easy to get to from aerport metro station right outside the door (Anton Martin) stop . Lots to done an see magic city
The staff were friendly and efficient. It was extremely clean and comfortable. Ours was just an overnight stay as we were catching a flight the next day. We were upgraded to a premium room which was really nice, however on entering the room you could smell it was a smoking room which we didnt want but within minutes at reception they changed our room without a problem and we still got a premium room!
I needed to print something off for business which was done for me without any problem but I thought 15cents a page a bit steep pricewise, other than that, perfect!
Excel location on a main street, good crew attention, close to metro station
well, rooms are small but it happens all around Europe
Location: metro outside hotel, and convenient for museums, gardens and parks. Quiet and clean room; fridge.
Air conditioning was a little confusing, and not very effective. Price of breakfast (though this was reduced if you pre-ordered).
Accesibility. It was a step away from the Metro, and very close to shopping and restaurants that were pretty reasonable compared to Gran Via.
service: breakfast till 11.00
no water cooker; much bed, less room; airco out when absent.
The hotel staff were excellent very helpful and always had time to chat and answer any questions.
They were redecorating the bar so if we wanted a drink they had to bring it out in reception
When I checked in with my passport the girl realized it was my birthday and she congratulated me and also when I arrived to my room later I found chocolates in my door, and I thought it was a nice gesture.
Location of the hotel was good for a day in Madrid. The room was clean. The only negitive was the safe wouldn't work.
The poaition is great
The room was small and the toilet smells