With a stay at Sercotel Suites Viena, you'll be centrally located in Madrid, steps from Cerralbo Museum and Temple of Debod. This apartment is close to Plaza Mayor and Prado Museum.
Make yourself at home in one of the 57 air-conditioned rooms featuring kitchens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in the lobby.
Take advantage of the apartment's room service (during limited hours).
Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This apartment has facilities measuring 657 square feet (61 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.
Good quiet location, but only a 5 minute walk to the nearest metro, and a 15 minute walk to the Real Palace. Staff were always helpful when asked for advice on tours, the metro, etc
Breakfast could have had more variety (eg yoghurts, some eggs, etc.....as an Australian I guess I just can't get the hang of eating meat and cheese rolls for breakfast!!!), I ended up buying breakfast ingresients from a supermarket for a few of the mornings
The front desk staff - in particular a gentleman named Alex was extremely helpful. Since we are from the US, we needed a lot of advice for getting around in Madrid.
There was no espresso bar or place to get a mixed drink in the hotel. Also, to eat anything substantial for lunch or dinner, you had to leave the hotel or cook in your room.
It was functional but Spartan. Good location. Good breakfast, we got two for one (12E) but would not have paid for one. Front desk staff very nice.
Could have been more comfortable.
The location is very good: the centre but the quiet street at the same time. But opposite to the hotel is the school so you won't sleep after 8.30 (the children won't let you), if only you are not lucky to have windows on the inner court. The rooms are rather spacy (specially in comparison with Paris hotels), the facilities are good. They have mini-bar, fan, condition. The style is also very nice.
It was not as quiet as I expected thanks to the school opposite the hotel. And the breakfast could have been more "healthy" (more fruits, yogurt etc). But to say truth the hotel is nearly perfect, I can't say that I really didn't like anything.
Very helpful, friendly and polite hotel staff, nice & clean rooms, nice buffet breakfast (until 11:00 Hrs), good price, good location close to the area where I needed to be : highly recommended
no water boiler in the room to make your own coffee/tea.
One thing - I did not understand when booking that I had to request certain facilities that were listed - eg tea/coffee making and kitchen equipment
The room & staff
Location & Help-full reception staff
Room requires small fridge not mini-bar type
Simple but good rooms, big beds, nice little kitchen, good safe, spacious and well-protected parking place beneath the hotel.
Very good location, near to main area, but back off main street so nice and quiet. Very clean and modern