Would you like to save as your currency permanently or for this visit only?
Location, cleanliness, staff were very kind Rooms are small, showers are very small, walls are a bit thin, if you have an interior room there is no view at all.
The location is good and is only about fifteen minutes walking from Plaza Mayor. The surrounding neighborhood has a lot of bars and stores. The beds are EXTREMELY uncomfortable--the floor is a more comfortable bed than the actual bed. When we inquired at the front desk, reception rudely said that the mattresses are changed every two years and there is nothing they can do. There were no other rooms available. The room is in desperate need of updates. The restaurant that is a part of the hotel is HORRIBLE. We ordered drinks at the bar. One of our drinks sat at the bar even though the bartender said the server would bring the drink to the table. We had to get the drink. The sandwiches we ordered were cold--even though they were to be hot. The bread was overcooked. The steak was overcooked--likely re-heated. Disgusting. For a three star hotel, this is unacceptable. A hostel would have been a better choice...even if it meant sharing a room with ten people. We will not stay again.
Staff was excellent and very helpful. The rooms were clean.
there is not question about it, the hotel has a unique location that nobody can beat, it was unbelievable the metro station is right in, fabulous!!!! well, i could say, at the beginning i didn't like the glass table that was in the middle of the pathway of the room but later i realized it was useful in order to put my baggage on it, it worked.