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We found from the minute we arrived they were helpful and pleasant and looked after my group superbly, nothing was a problem for them and as I had to print our Boarding passes they allowed us to do that aswell excellent hotel
Reasonably well located on the edge of the city next to a number of restaurants. Staff were friendly and eager to help! My bathroom smelt like a sespit due to the drains backing up!! There is not a great selection of food on the hotel menu......very limited!
very spacious room ,good service (laundry quick and nice) not in best location , no restaurants in neigbourhood easy acces for strangers to rooms (guard prefers reception area to entrance)
The design is nice on the inside, and the room was confortable and new. Good bathroom. There should be coffee/tea making facilities in the room. The air conditioning was not strong enough.It is a bit far from the centre, and the area around it is not pleasant, although it seemed safe.
Convenient location, nice housekeeping staff, very good hotel food, efficient staff, comfortable rooms So far, so good: I'm leaving in a few days.
Excellent staff. No.
location ++. very near to metro station. great value for money. this hotel is real 4 stars.
All good All good
Very clean ,comfortable rooms.Staff with excellent English. We were impressed with bathroom / shower.All perfect for our visit. Nothing
Price is ok for Madrid city Kitchen with almost no tools. Bad area for parking. Room is not comfortable at all, old chairs, no sofa, small TV. Needs refurbishment.
Location - quiet and close to metro. Value for money. Need to guess which "kitchen utensils" to bring - we had to buy glasses, friends needed bowls and a cup.
Ralexed after having walked the Camino de Santiago; sightseeing in Madrid At the website it says it is near tha Chamartin trainstaiton, Well, near is near and not.....
Gret apartments on the outskirts of the city centre. Well placed on the metro with access to the centre in less than 15 mins. A good selection of bars and restaurants only 5 minutes walk away in a quiet and safe area of Madrid.
I liked the facilities whereby i was able to coook, wash and do anything by myself. Everyhing was fine only that there was no sugar,oil and any basic needs it only had drinks
Location - close to metro Prosperidad;Very nice staff.
i only stayed 1 night & did'nt have time to do anything in my hotel out of 5 staff on reception only 2 spoke english. a slight problem when i got back sunday night & the man on reception did'nt speak it.
is near to metro.and only 10minutes to city centre
I particularly liked the kitchen facilities, which meant that as we were there for a whole week I could cook some food rather than eat out all the time which becomes costly. Some very good shops in the area with the local market selling good food at cheap prices, When there was someone in the room next to us you could hear them - a bit more sound proofing would have been good. A few more utensils would have been handy for the kitchen facilities and a kettle.
Efficient friendly staff. Hotel was conveniently close to tube station and local shops. Kitchenette was useful
Convenient position People from adjacent rooms making a lot of noise during the nights till sunrise and the staff unable (or unwilling) to stop them!!!!
It is located 2 minutes walk from the Prosperidad tube station, it has a Lidl and other shops nearby, if you want to cook in the apartment. The room has an aircon which is essential if you want to visit Madrid in the summer (baking hot). Reasonably clean. Constant noises from moving chairs/tables and from the electrical/boiler/fridge system. It is not really an apartment, the kitchen is not separate but part of your sleeping space with no separating door or even wall in the studio. The kitchen did not have oven or gas, only two simple electric heaters. There is not enough light in the apartment and the curtains are shabby.
it was nothing good in that selection, i m very sad that i was a victim of the marketing and from the title internacional suites!!!!you should never go in that hotel!! how you can work in a hotel inside the center of madrid and you dont speak english??,,the aeria really bad and with immigrants really dangerous.the aircontidtion didnt work, the pillow was really empty and the room was really bad nothing to look like a suite
Price for 4 people stay was only 83 Euro per night (family room). It seems none of three receptionists I met there speaks English. However, this was not a real problem.
Overrall good value for money Reservation was not kept live despite arrival in time as per bookings!!Thanks to active hotel staff for the help to sort the matter out as expected. twin beds are not quite comfortable,double bed should be made available
Access to metro. Apartments on 5th floor were good size - spacious. Good facilities. Staff were kind, welcoming and very helpful. Some rooms were a bit small for 4 people. As it is self catering, the area for eating was not adequate for 4 people. Hotel staff did upgrade to bigger rooms when they became available.
Basic facilities, good connection with city, needed more utensils in the room. Very honest cleaner
Position We were given a very bad accomodation at ground floor the first night and we moved to another one the next day. The kitchen basin was broken as well as the main window of the apartment
Good location, friendly and helpful staff and good relation price/quality. Thank you.