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Um...the desk clerk was pleasant You name it...water leaked-dripped all night. Hot tub was out of service. Booked a non- smoking room they gave me a smoking room. Booked a second night, key didn't work, back down to desk - re-power the key, open room and SHOCK there's people in my room. Back down to desk. Oh, we forgot to book that second night. Get new room and all belongings that I had left in what I thought was my room and go up. Second lock doesn't latch, security bolt is missing; broken off during break-in? Sure looks like it. 4 x down to desk. Horrible!! Just horrible!!
decent for the price The staff had no clue which rooms had mini-fridges and microwaves. I was given a room with out both twice, and I had an extended stay. Make sure you ask for a room with a fridge/microwave.
VERY UNCOMFORTABLE BED , A/C MESSED UP HOT ROOM
Non-smoking and the bed choices we requested. Plus a great continental breakfast.
Location was good and over-all quite clean. Pet owners, READ this: Yes, this is a pet friendly hotel... As long as you call and request one of the FOUR pet friendly rooms. Ridiculous and written no where. After I offered to self-immolate they found me an additional room. Pet charge: $10
not much location was good. how about the semi running outside my window for 5 hours or the black mold in the bathroom and i was told to suck it up
Really nice hotel with friendly staff!
Clean, comfortable beds, soft towels. Also, great, hot breakfast. no
clean right off highway restaurant everywhere rooms are a little small mattress was a little hard
very friendly staff and they allowed my dog in room. had the do not disturb sign on door, yet the maid knocked and woke us up..
Place to sleep and Breakfast. Haven't seen a room this small since the 60's!
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friendly staff, comfy bed Internet kind of slow and, gasp, they had only two kinds of sausage at the complimentary breakfast. Had to drive 8 miles to a decent ribs place, snivel, snivel
We had a great experience; it was the last stop of our return trip from vacation and the staff was friendly and most importantly the beds were VERY comfortable - the best beds and pillows of our trip! Included free Internet and easy parking too. I don't expect much from hotel breakfasts so it was fair. They at least had eggs, bacon and sausage. Nothing fancy - it fed us and got us on the road.
ove many years I have had the need to stay at this location. It has previously been a HI and a Best Western, This our first stay under new management and found the place clean, comfortable, and friendly. Will use it again!!!
Short halls. Clean. Good breakfast Slow elevator. No AAA discount
Location, Comfort, Cleanliness on important things, Price Shows its age a bit, some stains on hallway carpets and other secondary items. Very minor issues.
Good helpful staff. Clean place. Room had noise coming in. My reserved preference (King) was not available.
Nice and clean. Well maintained.
I am usually pleased with Holiday Inn Express and this one does not disappoint. Extra modern, clean, and nice breakfast area. Just a few min into Saint Louis and the price is lower than most.
Great location; upon check-in staff was proactive in resolving a room issue as we needed a double room instead of single King.
It was a very nice facility, with great staff! The room was well furnished, and the beds were very comfortable. Thank goodness they had provided a list of local restaurants who delivered. The pool was a perfect temperature, and very clean. No
Very nice room Great breakfast options Sink was really high and far Back, mass it hard to brush teeth. Night stand was dirty with dine sort of wet oily film
The decor Only one Elevator
Very friendly clean safe close to the shopping area breakfast and the pool The elevator is very slow :(
Comfortable bed and lots of comfy pillows The walls are paper thin and we were disturbed all night by the people in the next room. Did not get any sleep.
Very clean, friendly staff, great location.
It was very new and clean, just gave you the impression of being a great place to stay.
The room was clean, and slept comfortably. The breakfast was much to be desired. Second day I didn't even try it.
Cleanliness - great beds & pillows - Staff very accommodating and friendly Nothing outside of having to pay over $20 in tax which is state and not the hotel
I really enjoyed how pleasant all of the staff were and that my room was very clean and the bed was very comfortable.
Very comfortable, clean. Room itself was very good. Breakfast was ok, not a lot of choice but what they offered was good. Little bit far from the city itself (30 min. drive from St. Louis?)
Perfect location for shopping, local attractions and St. Louis. Room very comfortable and staff friendly and helpful. Need to provide leaflets and maps for nearby attractions and facilities.
The cleanilness of the hotel an the breakfasts were fantastic.... Nothing
Location. 'Breakfast' was inadequate. Selection was minimal.
Got there late they was full but held my room. Clean room and was every thing i expected for the price. I stay here when i go to play golf and visit with a friend and just want a clean place to sleep Nope
super clean. nice staff. We've stayed in 3's and 3+'s that weren't this clean. Close to town and we were able to get out and enjoy some great local foods. Not really.
clean and quiet. signage on route 3. It can't be see seen driving south. Blocked by bigger US Bank sign
Small and quiet. nope
It was clean, the breakfast was good and the lady that checked us in was very accommodating because we arrived early and she let us in. The location was awkward. Exiting the highway onto the road leading to hotel is not very 'user friendly'. At night and during bad weather it is very difficult to see exit.
Nothing Beds were slept in. No clean sheets.
Nice workout facility and well-appointed rooms. I was put in a double with 2 beds. I asked to be put in a king room, but was told that the hotel was filled up. So I spent the extra money for a king room, only to find that the hotel was not very busy at all during my stay.
It is definitely an adequate hotel - clean, smells okay in the rooms (but smoky in the hall), in good repair. We had 'no smoking' rooms and they were fine, but the hallway reeked with smoke, I guess from other rooms.
Quiet clean well maintained friendly staff
Good location and easy access
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