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The hotel staff was very helpful. They spoke fluent english. The rooms were ornately elegant. The spa was still under construction. The roof top terrace was closed due to construction. It is not located directly on the beach. You have to cross the road to get to the beach.
Hotel itself was comfortable and staff pleasant Area around hotel was disappointing. graffiti was a problem. Streets in poor condition
Big room with seaview. Kind staff. Free parking space. Clean. Great view over the ocean. The breakfastbuffet was not very big but it was ok.
Everything, a truly wonderful and amazing hotel. The Hotel has gone above and beyond to think of, and provide pleasure and comfort to the customer. From the comfort and beauty of the bedrooms which followed through the whole hotel. Dinner and breakfast were a rare treat, served in excellent surroundings. The breakfast was the most plentiful buffet of excellent quality, with someone ready with a frying pan ready to take your order for a fresh omelette with the filling of your choice. This hotel I could have moved into. Thank you Hotel Palace. Not Applicable
All staff professional, friendly and helpful. Beautiful view. Very clean. Great breakfast buffet. Restaurant staff at breakfast great.
location, parking facilities, breakfast, helpfulness and courtesy of staff. Would be nice to have an internet point available to check email, print boarding passes. One must have a computer to use the wi-fi, and there charge.
A very friendly hotel.Rather left to fend for oneself on arrival. Very clean but our bedroom carpet could have done with a good shampoo. The Hotel locatian was good close to the sea but the surroundings were rather run down. Not their fault!
Lavishly decorated hotel well located on the sea front. As always in Italy breakfast could have been more extensive
Nice staff. Free internet. Free parking. New facilities. The view is not gorgeous, but at least we can see the sea. The restaurant was closed (although I must say staff was kind enough to prepare me a cold dish one of the evenings). Bed is kind of noisy (single foot 'fency' bed is not the best solution). Bathtub needs a curtain (if you want a shower you'll have water all over).
Spa was great
The rooms were spacious and comfortable, the pool area was clean with sunloungers etc - pool temperature was fine and you didn't have to wear swim caps which you do in some pools in italy. Breakfast selection sufficient - cereals,pastries, hams, fruit etc - no omlettes or cooked food. There was no around the pool service so if you wanted a drink you had to go to the bar and get it yourself - also no poolside snacks so had to go out and bring pizza in for kids at lunchtime...shame because for a luxury 4star hotel it let itself down in this area.
The rooms were excellent, spacious, clean, everything new. Breakfast was sufficient. The parking place free and inside fence. The stuff has to improve it’s English!
rooms are very clean,staff are helpful,food was excellant there was a 20euro charge per person for use of the jacuzzi and sauna
Nothing Service ,Food
Great rooms and atmosphere. The staff was very nice, friendly and professional and fulfilled each and every wish we had. Wonderful view to the sea. I think this is my best hotel experience so far. The location is not so good if you don't have a car. It was also a bit difficult to find the first time even if the hotel is along the road. They just need to put some more directions on the way.
The hotel lies nice in the countryside, access is possible only by car. Nice rooms and a good swimming-pool-area; the place seems to be popular with locals for events like weddings; very good restaurant and continental breakfast (a buffet much above italian standard) The restaurant doesn't have a patio, meals are served inside a separate building, even it would have enough space for e big patio overlooking the olive trees surrounding the hotel; on the other side, even in summer (mid-July) the outside temperature in the evening was was astonishingly fresh for southern Italy, so it is maybe preferable to eat inside
AT the time I checked out of the hotel, it was pouring rain. The customer service representative stopped what he was doing to walk me to my taxi with an umbrella to prevent me from getting wet. That is what I call "going the extra mile." There was an issue with the language barrier. I am from the US.
The hotel staff were very friendly and helpful. The room was spacious and very comfortable
Nice swimming pool area and terrace. Menu was expensive but food was good.Located in very quiet area with not much to do or see locally.
Very warm and comfortable.Helpful staff and despite being out of season extremely good and well presented food. The hotel is definitely the smartest business in the area where it is situated!
We stayed at this hotel because we had an early morning flight out of Lamezia Terme the following morning. The hotel seems quite new, lovely, and we were upgraded to a suite at no extra charge which was a pleasant surprise and greatly appreciated. It is only about 5 minutes from the airport which was very convenient. I will say that our first impression of the neighborhood was not the best, but there was nothing to be concerned about. The staff at the hotel went out of their way to accommodate us and there was a cute pub, yes pub, a block from the hotel and we had a great dinner with the locals.I would stay here again without hesitation. Lovely!
Very friendly and helpful staff. Nice atmosphere. Clean. Good food. For us the room was too hot. We had difficulty sleeping on one or two nights
booked standard double room and got upgrade to a suite at no extra cost. It was beautiful and the staff were so helpful and professional.
Cleanliness, location to train station and the desk staff There was nothing
The room and the staff.
The staff were lovely, the room lovely. Breakfast cooked to order The location
The staff and the fact that in these area there is a really four star hotel very cosy. The absence of public transport means. I must use only taxi.
The hotel was an excellent value for a one night stay before heading to the beach in Capo Vaticano. The staff was very helpful.
All the staff made it feel like home during my business trip. Excellent. No.
Cleanliness, friendliness and proximity to train station.
The daytime employees and kitchen staff were excellent The last night my air conditioning broke in the room and they didn't offer to move me to a different room nor could they find me a fan!
Fantastic new hotel with great staff and facilities.
the hotel decor was very modern and it is very convenient for the airport. The toilet was not clean when we arrived (it had been used). The Sunday evening menu selection was very limited.
Firstly, the driving directions given are completely wrong! You get send to small village about 15 km far away from the hotel. When I called the hotel, to get help the person answering was unable to speak English. Secondly, there was no internet in the room. And last but not least, in the room I was given the bed sheets were not changed. They just opened 3 weeks ago so they still may improve.
The staff was exceptionally helpful in recommending places to eat and directions to locations inside town. The directions to their hotel that you furnished were essentally useless. It took us 21/2 hours of driving time within a 15 mile radius of the city to find the very isolated liocation of this hotel. We were using a printed map and directions from your site as well as a GPS. The adress given was completely inadequate.
The driving directions given are completely wrong and the receptionist at night does not speak any English so calling to hotel and asking for help to find the hotel is pointless. There is no internet in the rooms as described. I have the impression that the staff does not always change the bed sheets before assigning a room to a new guest.
Very pleasant and helpful staff. Comfortable rooms with good air conditioning. Immaculate and attractive grounds and pool. It is also near the beach. Good restaurant. Good, secure parking. I would certainly recommend it to friends. There is nothing that I disliked about the hotel - it was a very positive experience.
good food, very attentive bar and restaurant staff and front desk staff. We were disappointed not to be on the beach. The guidebook said it had a private beach, when in fact you had to walk across the railroad tracks and go some distance on foot. Not even an ocean view from the room. No hot food at breakfast (eggs, etc.) Way overpriced!
Location to the airport Hotel is very tired and run down. Telephone and air conditioning did not work. Shower was inadequate. Bed uncomfortable. Floor uneven. Unable to purchase wine or any other beverage after 10 pm in the evening.
Very good location
only the location the breakfast was poor. There was not enough food and the quality of the food was poor
clean room, hotel is near the airport, so if you have to get a plane it's quite convenient breakfast
I did not like it. It is in a not very nice area with no facilities locally to go to, and is only useful for getting quickly to Lamezie airport. We wished we had stayed further out somewher nicer staff were not enthusiatic. Might beok if you were working locally
Close to Lamezia Terme. This served as a great first stop to refresh after our flight from Canada. Limited english spoken but that is to be expected in the south of Italy.
Its close location to Lamezia Airport.
The hotel is next to the Lamezia Terme airport which is important to check in for an early morning flight. This is a basic hotel with clean, working facilities.