Overview

Hilton Maidstone

Bearsted Road, Maidstone, ME14 5AA, United Kingdom
+44 162 273 4322

$90+

Overall guest ratings

7.8/10 Good
Based on 2,121 reviews

Review highlights

  • 8.5
  • 8.4
  • 6.2
  • 5.6

Good to know

  • Spacious rooms

Nearby

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    About

    Within easy reach of the town center and ideally placed to visit the attractions of Kent and surrounding area, the Hilton Maidstone hotel offers a peaceful and relaxing base for a trip to historic Kent. The hotel is within easy reach of Leeds Castle, Chatham Historic Dockyard and the town center, offering an ideal location for a trip to the English countryside. Our Kent hotel is also conveniently situated just 30 minutes from Eurotunnel and 45 minutes from Gatwick or Stansted International Airports. The Hilton Maidstone hotel boasts a LivingWell health club with fitness center, swimming pool, sauna and spa. Enjoy modern a la carte dining in the elegant Maidstone restaurant, Seasons restaurant. Sip a pre-dinner drink or grab a light lunch overlooking the courtyard at The Court Bar. For informal meetings or relaxing refreshments, visit Cafe Cino. Please note that the hotel does not have a lift, however accessible rooms are available on the ground floor. For further information on the accessible facilities available, please call the hotel on 01622 734 322.

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    Hilton

    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • A/V equipment rental
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews of Hilton Maidstone

    Overall Rating

    7.8 Good
    Based on 2,121 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      7.4 "74% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      7.9 "Great parking, according to 79%."
      7.8 "Easily accessible by car, said 78%."
      7.5 "75% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Good pool."
    • 6.3 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 6.2 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
      5.9 "Desserts were ok, said 59%."
      5.7 "Side dishes were satisfying, according to only 57%."
      5.0 "50% thought the snacks were adequate."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.9 "69% found the grounds not bad."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.2 "Dirty pool, said 78%."
      2.5 "Unclean dining area, according to 75%."
      4.3 "57% said that wellness & sports facilities were unclean."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 1,251 reviews
    • 8.9 "Location is great."
      8.1 "Great parking, according to 81%."
      8.2 "Easily accessible by car, said 82%."
    • 8.4 "Breakfast is good."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.3 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
      6.1 "Desserts were ok, said 61%."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.0 "Average value."
      1.6 "The price was too high for 84%."
      4.2 "58% said the breakfast was too expensive."
    • 4.9 "Bar is not good."
    • 4.8 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      2.9 "71% had problems with the shower."
      2.4 "76% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.4 "Dirty pool, said 76%."
      2.7 "Unclean dining area, according to 73%."
    • 3.9 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 615 reviews
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Location is great."
      7.8 "Great parking, according to 78%."
      8.2 "Easily accessible by car, said 82%."
      7.6 "76% thought parking was inexpensive."
    • 7.2 "Good pool."
    • 6.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.3 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.4 "Average value."
      6.3 "63% thought it was adequately priced."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.3 "Dirty pool, said 77%."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 21 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
    • 6.4 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.7 "Value below average."

    Overall Rating

    7.9 Good
    Based on 233 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.1 "Location is great."
      7.7 "Great parking, according to 77%."
    • 6.7 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 6.3 "Food is average."
    • 5.8 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.1 "Only 51% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.8 "Not very clean."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
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    Good to know
    "Spacious rooms"
    data provided by TrustYou

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