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every thing was good they dont tell me that the landury takes 2 days to clean my clothes
Fantastic location and panorama. We'll definitely go back
the location of the hotel is good the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.
lake side view. small rooms. not worth what we pay compare to middle and far easts hotels
The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.
Sauna, view out of window, comfortable bed I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...
Liked the friendly and helpful staff. Felt very welcome.
the view on the lake most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby
the location is very nice and they offer parking free of charge the check out is to early 1030 and the check in too late 1400
The location. The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.
it has the best view i have ever saw in a hotel the train pass next 2 the hotel
friendly staff and great location
This is a great hotel right in the centre of Zell am See. We stayed on a B&B basis and the breakfasts are excellent. We also had an evening meal in the adjacent Inn and the food was great here too. If you are looking for a clean, well run hotel which is in a great location and great value for money then this is the place to stay. Nothing - the only improvement which could be made was tea and coffee making facilities in the room - however this wouldn't detract me from staying here again
Great value for money. Excellent food in restaurant. Located in centre of town. Staff really friendly and helpful. Free parking
Wonderful hotel! Room was large and the bathrom is large and sparkling; very modern: there is a shower and a tub; a towel warmer and the tiled floor is heated: staff very friendly; hotel in center of town; just a few steps to the lake: shopping and trainstation:
The most beutifull is the friendly staff and I would like to thank specially Katharina & Eva at the receiption for their assistance and valuable informations which help us to enjoy every day at that beuitful City .Also , the responsible lady at the dinning room who give us a great feeling to be at our home. We suggest that the room should contain a mini bar.
very pleasent staff; extremely tasty food 1- the fact that if you want to go out of parking area you need to go to the hotel reception to take a coin for activation of exit rump; 2- dirty carpet
Location you need to get a coin from the reception to get out of the parking
Location, balcony, Rooms arrangement there is no laundry in the hotel and no washing machine we can use to wash clothes moreover the laundry is soooooooo far from the Hotel & it was closed in the first four days we were in trouble
The clean bright decor or the room, parking, central location and balcony.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
Comfortable rooms, good location, sevices.
I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel, it is nice for me,
latine is a good hotel but i think its a far from the center..
I like the breakfast,the reception staff was very nice.avery comfortable car parking. the swimming pool water was cold need to be warme up.
The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See. Although the staff were very pleasant, they were not well informed about local transport etc.
The size of the room which was spacious The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.
every thing no air condition
The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful. No airconditioning
Room service was not good (made myself). Bar tender very unpolite. More service people in the evening time.
Hotel design, service & stuff attitude
I stayed 6 nights at the hotel. The staff were very pleasant and attentive. Breakfast was a superb buffet, with eggs cooked to your specification.Evening meals were also superb, normally 5 courses.Room was great. I would definitely go back there.
non smoking, very clean, exellent food, brown labrador
Everything was fine: location, services, tasty and much food, swimming pool and saunas. quite expensive
Very comfortable room and half board definately worth while. Food was very good. Good position close to the lake.
The hotel looks good, rooms are very nice and comfortable.
Comfortable & clean, nice traditional decoration on the corridors and lounges, great food, relaxing atmosphere in spa, very good service both in the restaurant and room. No, everything was fine.
it was a beautiful hotel very central to everything with all facilities available
Everything! Thank hotel tirolerhof very much!!!! Nothing
Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.
The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.
location + free internet + staff No lift to the 3rd floor + no AC + very basic breakfast (limited)
The apartment rooms were newly decorated. Everything was great.
Staff always smiling ! and helpful No air-condition
location no fridge, no AC, no tea/coffee machine
Friendly hotel, well located, the food at a good standard, breakfast needed improvement. A small parking space, vehicles could be hurt because of overcrowding.
The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).
Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable! There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!
Location, and Reception's friendly Sometime if there are party late at the club next door from my room on 2nd floor can hear it.
i like the location and the very friendly staff
Great central location - only a few minutes walk from train & bus station Same choice of breakfast menu every morning - no toast. Can be noisy in late evening from bar in street.
The location of the hotel is greets 5 minutes from the Zell am see lake, the decoration of the room is nice and comfort. The reception closed at 10:00 pm !!!, and there are too many bars closed to the hotel and so much noise in saturdays and Fridays I could not sleep till 4:00 am, no AC in the rooms
In short, the hotel was one of the best hotels I've been through and if i go to this area again you will not find better than this hotel nothing
the hotel is situated in the nearest places we like to visit no
the hospitalty of the staf end half board deal in the room the tv is located on the said of the bed it's difficult to watch the tv it mast bee in the front of the bed
We loved the location, the rooms, the fantastic staff and the resturant! No, besides that we had to leave :-(
Location of hotel, and its coziness. It was a hot period and there was no air conditioning.
i liked the stuff were very welcoming and helpfull all the time. the hotel location was in the center of Zell am see just 2mins walk to the lake or shopping area. honestly speaking i didnt find somthing i didnt like
Nothing good to say about hotel. It should be listed as a pension, certainly not a four star hotel. Utterly rude and unproffessional staff. The hotel had "Youth Hostel" rules which were vague at best. No guest should be lectured like a schoolchild for assuming the door woud be unlocked at 10:00 pm. Furthermore nothing about this establishment compares whatsoever to your other four star hotels which we stayed at on this trip. (perhaps the rating was for the sauna?)
The hotelsin Zell am See is all most the same and no A/C so this hotel compeering with the others is good price and near to the leak and I like the free ticket which they offer me for the leak boat tour. I don't like that there are no reception after 9:00pm in the hotel only security.
no internet in the room!
the location is ok. the food was excellent in the restaurant. no room services. no in-room facilities. very small elivator. poor hotel services.
The inside and outside of the building was gorgeous. The garden and pool very picturesque. V. close to lake and views around Zell am See stunning.
Peaceful spa. Small welcoming details - eg free tea in spa, tea-lights. Friendly staff. Efficient service. One wall-light did not work.
The breakfast, hotel design and the location the king bed was not Comforted. It consists of two parts !!!
Great hotel, nice atmosphere and lovely spa-area. Nice and quiet. Wonderful garden. Nice that the swinning-pool was partly outside and partly inside. One Internet computer free to use. Great breakfast and personel. Spa-area closes 20.00, too early.
Great hotel that provides excellent service and facilities in a central location. The Zell Am See card is also excellent value for money. Nothing - apart from one incident at breakfast with a member of staff that was very rude to my girlfriend for no reason.
Hotel well situated
no home service to pring the luguge to room when you coming first time and when you chick out
It was good but there is no a/c and hot in June
Nothing The location is very bad, it is isolated and alone, no hotles and live around, no view to the lake at all. no internet in the hotel, booking says that there is internet in the entire hotel but it is not at all. I will never stay there again
Annette Mayer made our visit one of our most enjoyable Austrian stop.
Great sense for details, very quiet and charming place to stay in.
Very helpful staff, beautifully furnished and decorated rooms, comfortable in a nice, historical atmosphere. Breakfast should be served from earlier hour - now it starts at 7.30 (especially in winter for skiers)
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
Rooms, bar, restraunt, spa. Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions
Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience! No ac, so do not go there when its hot!
Comfortable rooms, great breakfast, friendly staff. Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep
this is most beautiful and friendly hotel which i saw
quite place, modern and very clean
very good hotel good food top quality !!!
Beautiful hotel with great design, naturally pleasant and friendly staff, superb wellness facilities and perfect location for summer tours and skiing. The kitchen offers genuine gourmet dishes, half board includes a five star dinner! Andrea & Erwin who run the hotel are great hosts (Erwin also being a great chef), doing everything to make your stay perfect!