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The location. The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.
Sauna, view out of window, comfortable bed I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...
The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.
the location is very nice and they offer parking free of charge the check out is to early 1030 and the check in too late 1400
Liked the friendly and helpful staff. Felt very welcome.
the view on the lake most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby
every thing was good they dont tell me that the landury takes 2 days to clean my clothes
lake side view. small rooms. not worth what we pay compare to middle and far easts hotels
the location of the hotel is good the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.
Fantastic location and panorama. We'll definitely go back
it has the best view i have ever saw in a hotel the train pass next 2 the hotel
Great value for money. Excellent food in restaurant. Located in centre of town. Staff really friendly and helpful. Free parking
friendly staff and great location
Location you need to get a coin from the reception to get out of the parking
The clean bright decor or the room, parking, central location and balcony.
Wonderful hotel! Room was large and the bathrom is large and sparkling; very modern: there is a shower and a tub; a towel warmer and the tiled floor is heated: staff very friendly; hotel in center of town; just a few steps to the lake: shopping and trainstation:
Location, balcony, Rooms arrangement there is no laundry in the hotel and no washing machine we can use to wash clothes moreover the laundry is soooooooo far from the Hotel & it was closed in the first four days we were in trouble
very pleasent staff; extremely tasty food 1- the fact that if you want to go out of parking area you need to go to the hotel reception to take a coin for activation of exit rump; 2- dirty carpet
This is a great hotel right in the centre of Zell am See. We stayed on a B&B basis and the breakfasts are excellent. We also had an evening meal in the adjacent Inn and the food was great here too. If you are looking for a clean, well run hotel which is in a great location and great value for money then this is the place to stay. Nothing - the only improvement which could be made was tea and coffee making facilities in the room - however this wouldn't detract me from staying here again
The most beutifull is the friendly staff and I would like to thank specially Katharina & Eva at the receiption for their assistance and valuable informations which help us to enjoy every day at that beuitful City .Also , the responsible lady at the dinning room who give us a great feeling to be at our home. We suggest that the room should contain a mini bar.
Room service was not good (made myself). Bar tender very unpolite. More service people in the evening time.
The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful. No airconditioning
every thing no air condition
I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel, it is nice for me,
latine is a good hotel but i think its a far from the center..
The size of the room which was spacious The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.
The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See. Although the staff were very pleasant, they were not well informed about local transport etc.
I like the breakfast,the reception staff was very nice.avery comfortable car parking. the swimming pool water was cold need to be warme up.
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
Comfortable rooms, good location, sevices.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
The food was very good and the pool and spa were good and in general the reception staff were very helpful and happy. The decor was rather tired and could do with being refurbished, some of the furniture was badly scratched some The lighting in the dining area and bar was very depressing there was no atmosphere at all it made you feel that you wanted to fall asleep. The staff were talking about going on holiday all the time and that the hotel was closing in two weeks which made you feel as you were in the way.
hotel's tranquillity, position - closeness to city and mountain facilities, hotel's room - large and confortable with interesting decorations, staff kindness no
Central location, underground parking, on pedestrian precint in the old part of tne town
Friendly and co-operative staff Subdued lighting in rooms
The bar and the restuarant were very relaxing with friendly staff. The food and variance of the menu was excellent. A very relaxing stay. Charging for afternoon tea seemed petty.
Warm welcome, large room with balcony, mini bar, adequate bathroom, good breakfast with eggs cooked to order. Plenty of free parking. Nice cafe terrace. House wines quite acceptable but limited choice. Poorly furnished room, only one balcony chair which had to be brought in to use at the table/desk (which had no chair), Hot water was brown,.Evening meal service a bit haphazard. Long winded multi courses of tiny portions some better than other. A quality three course meal would be better than a mediocre six course one. Some staff very hapy and welcoming whilst others very dour and sullen. Overall too many package tourists. Ghastly musical dinner one evening with non musical soloist on some sort of electronic synthesizer - think they found him at the end of a UK pier in 1965.
The quality of the food and the friendliness of the staff. General atmosphere was relaxed and welcoming. Use of hotel by British tour companies meant that hotel was filled with predominately English guests - did not feel as if one was "abroad"
Relaxed friendly hotel.good food.Staff excellent.
Good breakfast and quiet yet convenient location for town. This hotel is not designed for the individual travellers. It is instead set up for the english speaking package tour only. This means that you have no feel of staying in the real Austria.
nice room with two doors between bedroom and hallway
Everything was fine: location, services, tasty and much food, swimming pool and saunas. quite expensive
I stayed 6 nights at the hotel. The staff were very pleasant and attentive. Breakfast was a superb buffet, with eggs cooked to your specification.Evening meals were also superb, normally 5 courses.Room was great. I would definitely go back there.
Very comfortable room and half board definately worth while. Food was very good. Good position close to the lake.
Hotel design, service & stuff attitude
non smoking, very clean, exellent food, brown labrador
Comfortable & clean, nice traditional decoration on the corridors and lounges, great food, relaxing atmosphere in spa, very good service both in the restaurant and room. No, everything was fine.
The hotel looks good, rooms are very nice and comfortable.
it was a beautiful hotel very central to everything with all facilities available
Everything! Thank hotel tirolerhof very much!!!! Nothing
quite place, modern and very clean
Comfortable rooms, great breakfast, friendly staff. Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep
this is most beautiful and friendly hotel which i saw
Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience! No ac, so do not go there when its hot!
Rooms, bar, restraunt, spa. Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions
The location of the hotel is greets 5 minutes from the Zell am see lake, the decoration of the room is nice and comfort. The reception closed at 10:00 pm !!!, and there are too many bars closed to the hotel and so much noise in saturdays and Fridays I could not sleep till 4:00 am, no AC in the rooms
We loved the location, the rooms, the fantastic staff and the resturant! No, besides that we had to leave :-(
Location of hotel, and its coziness. It was a hot period and there was no air conditioning.
the hotel is situated in the nearest places we like to visit no
the hospitalty of the staf end half board deal in the room the tv is located on the said of the bed it's difficult to watch the tv it mast bee in the front of the bed
Great central location - only a few minutes walk from train & bus station Same choice of breakfast menu every morning - no toast. Can be noisy in late evening from bar in street.
Nothing good to say about hotel. It should be listed as a pension, certainly not a four star hotel. Utterly rude and unproffessional staff. The hotel had "Youth Hostel" rules which were vague at best. No guest should be lectured like a schoolchild for assuming the door woud be unlocked at 10:00 pm. Furthermore nothing about this establishment compares whatsoever to your other four star hotels which we stayed at on this trip. (perhaps the rating was for the sauna?)
i like the location and the very friendly staff
i liked the stuff were very welcoming and helpfull all the time. the hotel location was in the center of Zell am see just 2mins walk to the lake or shopping area. honestly speaking i didnt find somthing i didnt like
In short, the hotel was one of the best hotels I've been through and if i go to this area again you will not find better than this hotel nothing
The breakfast, hotel design and the location the king bed was not Comforted. It consists of two parts !!!
no home service to pring the luguge to room when you coming first time and when you chick out
The inside and outside of the building was gorgeous. The garden and pool very picturesque. V. close to lake and views around Zell am See stunning.
Great hotel, nice atmosphere and lovely spa-area. Nice and quiet. Wonderful garden. Nice that the swinning-pool was partly outside and partly inside. One Internet computer free to use. Great breakfast and personel. Spa-area closes 20.00, too early.
The hotelsin Zell am See is all most the same and no A/C so this hotel compeering with the others is good price and near to the leak and I like the free ticket which they offer me for the leak boat tour. I don't like that there are no reception after 9:00pm in the hotel only security.
Hotel well situated
Great hotel that provides excellent service and facilities in a central location. The Zell Am See card is also excellent value for money. Nothing - apart from one incident at breakfast with a member of staff that was very rude to my girlfriend for no reason.
Peaceful spa. Small welcoming details - eg free tea in spa, tea-lights. Friendly staff. Efficient service. One wall-light did not work.
no internet in the room!
the location is ok. the food was excellent in the restaurant. no room services. no in-room facilities. very small elivator. poor hotel services.
location no fridge, no AC, no tea/coffee machine
Location, and Reception's friendly Sometime if there are party late at the club next door from my room on 2nd floor can hear it.
The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).
Staff always smiling ! and helpful No air-condition
The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.
Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.
The apartment rooms were newly decorated. Everything was great.
location + free internet + staff No lift to the 3rd floor + no AC + very basic breakfast (limited)
Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable! There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!
Friendly hotel, well located, the food at a good standard, breakfast needed improvement. A small parking space, vehicles could be hurt because of overcrowding.
very good hotel good food top quality !!!
Beautiful hotel with great design, naturally pleasant and friendly staff, superb wellness facilities and perfect location for summer tours and skiing. The kitchen offers genuine gourmet dishes, half board includes a five star dinner! Andrea & Erwin who run the hotel are great hosts (Erwin also being a great chef), doing everything to make your stay perfect!
Annette Mayer made our visit one of our most enjoyable Austrian stop.
Great sense for details, very quiet and charming place to stay in.
It was good but there is no a/c and hot in June
Nothing The location is very bad, it is isolated and alone, no hotles and live around, no view to the lake at all. no internet in the hotel, booking says that there is internet in the entire hotel but it is not at all. I will never stay there again
Very helpful staff, beautifully furnished and decorated rooms, comfortable in a nice, historical atmosphere. Breakfast should be served from earlier hour - now it starts at 7.30 (especially in winter for skiers)
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
This a really nice hotel got only one weakness: meals offer is poor and not suitable for a 4 star hotel. To be honest, we're disappointed of the cuisine quality.
everything, 5 star hotel, with 5 star spa & gym, frindley staff NO mini bar in the room
the size of the room&cleanliness, the sighte of the hotle&location the staffe of the hotel is very friendly and very helpfull non
the barman the hospitalety the spa and the considaration of the managemant due the snow storm on the way they reduce one day !! the intertaiment at the evening was boring un my way
The staff treatment was execellent and very helpfull.the hotel is very clean and nice. No
good location, interesting evening programmes, friendly service, exellent room foor internet and games.... absence of shower caps in the rooms, absence of Russian TV chanles and speaking Russian service