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Staff in restaurant not at all friendly, in fact the older waiter on the night we were in the restaurant my wife and I thought he was quite rude.
The pool and setting were excellent The service throughput was poor, the reservation clearly identified the need for an extra bed and this was accepted in the booking but not provided without arguiing. The restaurant booking was not followed through on and the service poor. The billing was wrong and included items not provided.
My husband booked this hotel for me. The reception was extremely welcoming. Parking was easy and not too far from reception and although not covered I was happy to leave a heavily loaded car in this charming little village. I was staying on my own but was made to feel most welcome in the dining room. Dinner was very good, to get an "excellent" from me in France would take a little more, but by UK standards it was "excellent", as was the service. I was looking for somewhere en route from Calais to Val d'Isere around this area, so location needed to be relatively precise. My key criterion was to be able to swim after many hours of driving: to my disappointment the pool was cold, so I could not swim for more than a few lengths and this was at the end of August. The jakuzzi was not warm enough, however the sauna and hamman were good. I also wanted a shower that you do not have to hold with one hand above your head as you can't wash your hair this way! My third point is that I prefer duvets rather than blankets.
Friendly and helpful staff. Lovely swimming pool. Great location - a small very quiet village with easy access to the vineyards and places of interest, but not far from the autoroute or Lons le Saunier
Excellent situation, very friendly hotel staff Linen was very tatty, veranda door did not lock, carpet not clean. Hotel was under re-construction let's see how it improves!
good food and pleasant pool/jacuzi Very hard bed and no windows in room so had to leave open french doors onto terrace -not good for security & insects etc
excellent value for money, four star hotel with 3 star rating, use of jacuzzi and pool included. huge room and bathroom no towel rails or hooks to hang towels
upon checkout, produced hidden charges totalling over 30% of stay.
Cleanliness of the room Services and facilities
very clean ,staff 1st class ,restaurant superb
Staff very helpful, great but basic family room, good restaurant, great location
Very good location & the Restaurant was excellent. The room had charm even if a bit old fashioned.
Nice restaurant Very unconfortable bed! The mattress was simply awful
prior to our arrival we were not informed that the restaurant was closed on Monday and Sunday despite the fact we had requested a table for dinner on Monday evening
Small bare rooms, small beds, no tea making facilities. n\ot very welcoming
The hotel is an 80's style hotel with some new improvements. The room was clean and mountain style the bathroom was in good conditions. We eat at the resturants and it worth the money, there are some menu and it's possible to eat with less than 20 euros pro person. We reach the hotel after about 20km of a quite bad mountain road, on the booking map the place look much more near a big village, that is not, it is up to a mountain.
Attention of the staff
Food and service were excellent
The location and teh Golf Course. Very slow service at dinner despite sitting down for dinner 30 minutes after the restaurant opened.