Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
night disco under windows
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Quiet, relaxing and staff were excellent The bed was not very comfortable
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Everything was great. No
Central location; room had balcony with sea view
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
its position, so close to the sea.also the breakfast! room was a bit too small.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
breakfast and outdoor dining areas
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
Bar & restaurant location & sea wiev from the room
Great location, not far from Opatija, (40 min. walk) Restaurant below the room, air-conditioning. Free parking, close to supermarket, some rooms overlooking the sea No internet access, very few TV stations (suitable for Italians only) poor breakfast variety, no wellness, no gym
Exellent location direct at the sea in a magnificent bay. Parking area of Hotel was full with "other" cars. Only alternative was to buy tickets on other parking places in village.
It was exactly as it was. Staff were friendly, the balcony room was basic but great views and good air con. Bathroom was newly refurbished and lovely and clean It would have been nice to have had a fridge in the room or some tea making facilities, it was an extension of their restaurant and if you were in a back room it was noisy from the main road. However, all in all, excellent value and just what we wanted for our first week of our holiday. I would not have wanted to only stay there for 2 weeks.
Location, breakfasts on the terrace, friendly staff. Would recommend but to stay in room overlooking the sea. Very small twin room, road at back quite noisy.
The view from the balcony. Magnificent! Also the restaurant was good with a similar view over the sea. The room was clean and suitably decorated, nice staff. No lift, but worth the walk for the view.
pretty location on a beach with beautiful clear waters for swimming and eating on shaded terrace overlooking the sea. the unfriendlinesss of most of the hotel staff(the receptionist in particular and some of the waiters).Just one exemple was their reluctance and couldn't care less attitude about getting us a taxi to Opatija bus station on the day of departure.
The panorama from the sea-view room was just so beautiful that's indescribable. The sea is in five steps, and the seaside promenade also fabolous. There is no lift in the hotel, so it's doesn't fit for old or handicapped people.
Sea view. The food in the restaurant is perfect. Staff is kind. Furniture of the hotel is very old. Very noisy because highway which passes behind the hotel. The breakfast is uniform.
limited choice for half-board
Friendly staff, conveniently located. Very small rooms, noisy street (in street facing rooms). Loud ventilator in bathroom.
we had a nice room no parking not even for unloading bags
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
Very nice hotel, very elegant, comfortable, pleasant. -
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
The towels for handwash were missing...
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Good hotel, one of the best in Opatija, comfortable, clean, good service
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Friendly staff, good facilities and food and good location
Parking, position, view.
our room was on the backside of the hotel (not seaside) and very noisy.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
Staff was extremely courteous, breakfast buffet fantastic.
location,friendly staff initial problem with the toilet-we were given another room
Good location, nice hotel & staff
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
Style Lack of internet at reception
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Everything No pool; small refrigerator
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
Please write at least 15 words
Good and kind staf, even I arrived late. Breakfast was fresh and very good, coffy from the coffy-machine was the best I ever drink. Hotel bar was closed, no wireless in all rooms.
the room and the stuff which gave us a very good serviece no
Nice, modern and clean hotel central in the little village of Lovran. Suitable for families with children. Nice and friendly staff.
balcony, bathroom, window shades double bed was made from two single beds, pillows
The Hotel Park is a real gem. Reception staff are welcoming and efficient, every comfort is considered. Fab rooms with state of the art windows, doors and air conditioning. Bathroom is lovely with white fluffy towels. Excellent breakfast. The Hotel is on the coast and adjacent to the medieval centre of Lovran which has numerous restaurants. We especially loved Restaurant Stari Grad.
Excellent location and value for money.
the friendly and serviceminded staff + nice rooms internet does not function in the room
We had the corner roof room. So it's not suitable for a tall persons or you should take care of your head. There is also no view outside the room - windows are only for air and light. Other rooms lookend nice.
All was great except for parking No parking
It was very good, the room and the hotel's services were wonderful
Everything was best! Would have liked the bill in dollars.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
Room size, balcony. Restaurant.
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
rooms too small
The friendly atmosphere the professional way the hotel is run
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
location,cleanliness and comfort
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
Staff Food not so good
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
great views over the sea breakfast food poor
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Fabulous indoor sea water pool. Beds
Paid for Sea View which was magnificent + evening meal was excellent value. 1960's furnishings and decor in bedrooms
Th lcation was great
breakfast was good some of the reception staff were very good
Location, room with view and balcony. Closeness to sea and town. Why was not breakfast allowed to be eaten outside? Why was the pool closed on Sundays (if it needs to be clean, why not during night time or a week day)?
First of all, staff are really pleasant in communication and considerate. Many workers speak several languages. Breakfast is excellent. Nice restaurant and cafe service and facilities. Facilities need to be improved obviously. Rooms for smokers and non-smokers should be allocated in different parts of building, as if my neighbour above or below my room is smoking all the smoke is coming to my room as well through the windows.
it is peacefull everithig is ok
I survived the stay and did not die in my sleep When we walked into the hotel it was like entering the twilight zone. It felt like being in a retirement house. When we got to the room, the bathroom had mold on the shower curtains and the walls - I did not shower in the hotel, I was so creeped out about the hotel I did not sleep very well that night. Luckily I was only staying for the one night. I won't be going back there, and I won't recommend the hotel to anyone. It was rated as a 3 star but it should've been a 1 star. The hotel needs updating and the staff need to become a lot friendlier.
Nice, old, but clean and charming hotel. Some things need renovation, but you can see that hotel staff works their job very well.
Old building but beautiful and has a authentic spirit with high ceilings, wooden white sun shield. It would be nice if the hotel could be renovated to its originals. The room was large enough to accomodate 3 with a balcony having a nice view of sea and Rijeka coast. Not a luxury but still might think to stay the next time at its reasonable price. The open buffet breakfast was satisfactory. Old and needs to be refurnished.
somewhat old but still pretty good hotel. no air-conditioner
Service was amazing and genuinely friendly. Room and views were excellent Very highly recommended
Hotel is right in the middle of town. We got an enormus room with a balcony and a view of the sea. Decor a little dated but it was cleana and comfortable. Nice breakfast included, overall good value.
The location was excellent and the bedroom views were also excellent.Breakfast room was to a high standard and the good was good. I have no hesitation in recommending the hotel. There was an odour from the bathroom which spilled into the bedroom and when we drew this matter to the attention of the receptionist, we were told "you are the only ones having this problem"
no parking, no clima
the space in the room and the seaview the hotel is so old and the client too. Not for a young couple.
Came from Rijeka by a crowded bus for 2 nights only. Location - very close to the bus stop and right by the sea front, easy access to the beach, got a room with the sea view although booked a room without. Plenty of choice for breakfast, but you have to be up early. very small and smelly bathroom, poor shower, the whole place needs a bit of an update, especially the breakfast room, table cloths and bed linen falling apart - full of holes. Places to eat are a bit pricier then you would expect. We liked a restaurant called Hemingway.
friendly staff on reception Could not pay by credit card on checking out as connection problems - had to go to a nearby bank and get cash out of account - not really acceptable. breakfast was awful - no choice Not particularly child friendly - no high chairs and lots of steps Staff in the breakfast room 9particularly the males were rude and unhelpful
The panoramic view was excelent The furniture was a little old
Location, with a great sea view. Nice and clean. Not much parking available.
Very nice stuff, food is great and the room is big and clean. No wireless
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
Rooms are nice ,breakfast good,8 km from the center of Rijeka
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
hotel staff not sympathy the room untidy no facilities as 5 star hotel
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
I like the room, the view.
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
Location was good as was the view from the reception/bar area. Breakfast was varied and tasty. Small rooms, some with no air conditioning.
The location and the amazing view. The cleanliness and comfort of the room.The breakfast. The smoke in the common area/reception
The location near the sea
The staff were very friendly and were very good at speaking English. Room had a wonderful view over the sea and was clean and tidy.
I liked the down town and the beach were near.Lot of restaurants were close to the hotel.
close to beach and walking route 1.I booked rooms with street view and suffered from heavy traffic noise, so I do not recommend to book rooms with street view 2. no enough parking places
Beautifull appointed bedrooms on sea view side,&very comfortable.Very generous breakfast.
Ocean view room with balcony. Short drive to Opatija (unable to walk due to rain), very nice town. Excellent pub nearby offering terrific pizza. Helpful staff and nice breakfast.
Friednlyband helpfull staff, central location, beautiful surroundings, parking in front of the hotel.
Excellent sea view from the window one particular member of staff was quite rude at reception that took the shine off things.