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Cleanliness No childrens portable crib
The room was nice. The staff in the restaurant could pay more attention during breakfast. (Ask if anyhting is needed, fill up baskets etc.) There were loud clicking noises during the afternoon (Uppermost level). We think that this is due to the expansion of outer hotel parts in the sun.
Convenient for our touring trip via the highway. Once we arrived this hotel was a pleasant surprise. Very clean, modern & very comfortable Area nearby was not the best for tourists
excellent staff and excellent restaurant
Free Internet. Very good breakfast for an Italian Hotel. When using VPN the internet becomes quite instable.
Nice hotel. Staff was overall ok. Maitre dee was excellent. Breakfast host was a joke. He may have a difficult job though. We arrived at 8:30 for a breakfast that lasted till 10. Meats, cheeses and eggs ran out before we could get any. A number of people arrived after us. When anyone asked about replenishing items he indignantly said " prego prego prego" and pointed to other items.
We absolutely loved this place. Rooms were great at a great value. Staff was friendly. Beach is terrific.
Hotel with god service and room,epeially bathroom
My husband & I have been holidaying in Europe for nearly 3 months and have booked over 30 hotels. This hotel was exceptional. Fantastic location if you want a relaxing time, with their own private beach, beautiful swimming pool. Great restaurant. Staff even though didnt speak much English tried really hard and were most accommodating. Rooms were immaculately clean including balcony area and very very spacious.
Everything! The management, the cleanliness, the large comfortable rooms, the view, the facilities, everything! nothing!
frendlyness of the staff excellent food
I stayed one night after 3 exhausting fun days in Sicily. It was such a wonderful experience. The staff continueally went out of their way to pamper me. Making sure I was happy and content. They were fantastic. I wish they had a cheaper transport to the airport.
Everything was fabulous, especially my room with its terrace overlooking the sea. The staff was professional and courteous and eager to help. The restaurant food and service fantastic.
After a long and arduous journey we were desperately in need of peace, quiet and a good night's sleep which La Tonnara gave us. The evening meal was excellent.
Easy access, unlimited internet, great service identical hotel right next door with virtually the same name. Easy to mistake the two.
Staff was excellent and very helpful at times the room was hot as the air is controlled and turned off during specific times of the day.
Freshly squeezed orange juice during breakfast! Friendly staff; Rooms come with a hall, plus cooking facilities (I do not know whether they work but I liked it) a big hotel that has seen better days 30 years ago, but it is OK. It was funny to see that the leaflet in the room about the international dialing codes is still listing East Germany, Czechoslovakia and Yugoslavia among others! These countries do not exist for 15-20 years!! Still, I liked this hotel with its 70's charme!!
An excellent value for this hotel suite, is appropriate for one night or extended stay since it has a kitchenette. This is a full service hotel, with restaurant and room service. Very large breakfast buffet. Helpful staff. Ample free parking. I would stay here again; enjoyed my stay with ample space to relax in one room and sleep in another.
Room was large and quiet. The restaurant was a good choice after a full day of driving. Lot of local food with a bit of creativity.The private parking is definitely a plus in a very busy city. room was a bit cold. few minutes to get hot water from shower but it was there
The surrounding and the bog shopping mall nearby I passed my entire day there nice restaurant too Nothing whatsoever it was perfect
The price The location It was not in Cosenza as advertised, but in a near town,.
Had all the facilities, was modern and clean No tea/coffee making facilities in the rooms. Very necessary after a long journey or first thing in the morning. There was however room service.
excellent hotel, good value of money
I don't have something particulary to like. On their website they say than Castiglione Costino Rail Station is 1km away but it is 2.5km away from the hotel.
Staff were very helpful - rooms large and quiet and comfortable.
Central location, close to autoroute good place for stopover .
Excelent rapport qualité prix
We were travelling from napoli to calabria and used this hotel as a stopover point. It was in a nice area and the hotel was close to the highway so we didn't waste much time. The hotel was excellent.
The staff was excellent. Very professional, courteous, and helpful. We do not speak Italian, and not many of the staff speak English, so it was very nice that they made such efforts to communicate. The only thing is that it seemed the hot water was not available until 7:00 AM, which was kind of late for our schedule.
Convenient location to Rende (family), Cosenza (business) and the highway. Offers good cost effective alternative to staying with family when visiting the area.
The fact that the agreed rate for the event was higher than theone you cold find, actually, on booking.com
We found the Hotel and staff very kind and helpful, we would highly recommend this Hotel, the rooms were modern and the food at the Hotel if you choose to eat there was dilicious! All in all a great time!
AT the time I checked out of the hotel, it was pouring rain. The customer service representative stopped what he was doing to walk me to my taxi with an umbrella to prevent me from getting wet. That is what I call "going the extra mile." There was an issue with the language barrier. I am from the US.
Nice swimming pool area and terrace. Menu was expensive but food was good.Located in very quiet area with not much to do or see locally.
The hotel staff were very friendly and helpful. The room was spacious and very comfortable
Excellent facilility and very reasonable price
Great for the family, hotel beach, pool, kids club and lots to get involved in during the day with the animation team eg football, volleyball, table tennis, pool aerobics, yoga, windsurfing, sailing which are all included in the price of your stay.
The location close to the beach, the resort organized as village, the terrace and the garden each room has, the breakfast and the amazing sun-sets. Orientation to Italian-speaking tourists only (only the reception staff has some English knowledge, no English translation of any information, Italian TV-chanels only); not being able to sit arround the pool between 13 - 16h and at night; life-guard cleaning the beach before 19h, while swimmers are still in the sea; quite often not preparing regular things from the menu (pancakes); not taking responsibility for excursions they promote, wi-fi access limitted to the hotel lobby.
Very good hotel for relax. Near to beach, clean, good breakfast, friendly staff.
Did not like that you can not be calculated on the map every day. Or the next day. At the end of relaxation nothing could be verified.
Our unit on the beach Food disappeared very quickly from buffet and did not stay hot
Pool and children activities were great. Food was limited and not enough staff spoke english.
The location of the hotel was excellent. Hotel was clean throughout. A variety of food was made available for adults. Staff tried extremely hard to speak to us in English as we did Italian which made it fun!! There were no dislikes however it could be slightly better signposted as the sign that is there is large enough to see ut doesnt point you in the direction of the hotel which looks like it is down a dirt track it was only by chance that we took this track and found the entrane to the hotel!! The food was not really catered towards children, although our son enjoyed himself he ended up eating only bread and pears for two days.
The hotel is beautiful and the food is not only delicious but artfully presented.
The design was nice. Hotel staff were very friendly. Food was Ok. Breakfast was not very good.
The Hotel is new, perfect design, clean, and the service staff is very friendly. The room was perfect. The stay was overall very positive. There was nothing to complain.
very nice interior with quality materials extremely poor breakfast : bread was at least 3 days old, cake probably 3 weeks :(
Very friendly and helpful staff. Nice atmosphere. Clean. Good food. For us the room was too hot. We had difficulty sleeping on one or two nights
The room and the staff.
All the staff made it feel like home during my business trip. Excellent. No.
We stayed at this hotel because we had an early morning flight out of Lamezia Terme the following morning. The hotel seems quite new, lovely, and we were upgraded to a suite at no extra charge which was a pleasant surprise and greatly appreciated. It is only about 5 minutes from the airport which was very convenient. I will say that our first impression of the neighborhood was not the best, but there was nothing to be concerned about. The staff at the hotel went out of their way to accommodate us and there was a cute pub, yes pub, a block from the hotel and we had a great dinner with the locals.I would stay here again without hesitation. Lovely!
The hotel was an excellent value for a one night stay before heading to the beach in Capo Vaticano. The staff was very helpful.
booked standard double room and got upgrade to a suite at no extra cost. It was beautiful and the staff were so helpful and professional.
Cleanliness, friendliness and proximity to train station.
Very warm and comfortable.Helpful staff and despite being out of season extremely good and well presented food. The hotel is definitely the smartest business in the area where it is situated!
The daytime employees and kitchen staff were excellent The last night my air conditioning broke in the room and they didn't offer to move me to a different room nor could they find me a fan!
The staff and the fact that in these area there is a really four star hotel very cosy. The absence of public transport means. I must use only taxi.
Cleanliness, location to train station and the desk staff There was nothing
The staff were lovely, the room lovely. Breakfast cooked to order The location
the hotel decor was very modern and it is very convenient for the airport. The toilet was not clean when we arrived (it had been used). The Sunday evening menu selection was very limited.
The staff was exceptionally helpful in recommending places to eat and directions to locations inside town. The directions to their hotel that you furnished were essentally useless. It took us 21/2 hours of driving time within a 15 mile radius of the city to find the very isolated liocation of this hotel. We were using a printed map and directions from your site as well as a GPS. The adress given was completely inadequate.
Fantastic new hotel with great staff and facilities.
Firstly, the driving directions given are completely wrong! You get send to small village about 15 km far away from the hotel. When I called the hotel, to get help the person answering was unable to speak English. Secondly, there was no internet in the room. And last but not least, in the room I was given the bed sheets were not changed. They just opened 3 weeks ago so they still may improve.
The driving directions given are completely wrong and the receptionist at night does not speak any English so calling to hotel and asking for help to find the hotel is pointless. There is no internet in the rooms as described. I have the impression that the staff does not always change the bed sheets before assigning a room to a new guest.
Location, very nice building None
The restraunt was very nice, swimming pool as well.
Close to the train station. Reception staff spoke good English. Quiet and relaxing. Big rooms.
modern,immaculate hotel in a lovely town.Ideal for the beach and exploring calabria. Friendly service and delicious calabrian food.