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Very friendly and helpful staff, everything was professional and well maintained. The environment is magical in winter and the staff made our stay wonderful. We enjoyed the personal and welcoming attitude.
A very generous hotel: very good room, excellent food, good price for the half board, good wellness center, free bike use, free card for area cable cars. Very pleasant staff. Free internet only in the lobby and not in the rooms.
Calm, Food, Service, ... the whole hamonious set! Cannot think of anything negative
I especially liked the high quality of my room: sufficiently spacious with plenty of storage space, a useful writing desk/table, comfortable chairs, and good lighting. And the buffet breakfast was wonderfully varied (although I found it odd that I saw no butter from your land of dairy cows--only margarine and cream cheese to put on rolls and bread). If I drove away for an hour or for the day, I was concerned about finding a parking place when I returned. But I always did.
The building is beautiful in a great location. Very comfortable and cosy room. Excellent food in the restaurant and a nice Finnish sauna.
The staff was extremely hospitable and competent and made each guest feel as though he/she were the focus of their attention. Their kindness over every small thing was simply fantastic. We felt incredibly welcome and pampered. The facilities were also great, as was the food. And the setting is amazing. No bad points.
The friendly and very professional staff, the atmosphere and decor in the hotel, the superb buffet breakfast
Service, silence, excelent and typical swithzerland breakfast and the pianist playing christmas songs (christmas evening).
The hotel was clean, pretty and the food was excellent. Location was superb, just minutes away from many walks and right in the centre of the town opposite a beautiful river and near a lovely church and bell tower! The hotel is right in the middle of the town so parking is limited. There is a limited choice of restaurants cloase to the hotel, many being part of other hotels and they close very early - some as early as 9pm. While we were there there were some road works opposite us and they were very noisy which ruined the tranquility of the area a bit and the hotel staff had not menitoned / apologies for this on check in.
The room was large and airy, nice bathroom There was no terrace and parking was tight
The location was good, and the restaurant was quite good. The room was nice and very clean.
Nice and friendly hotel, not too big and placed very well I have nothing in mind - so - no
The ham for breakfast
Comfortable & warm. Friendly staff. Excellent food. Good access to ski lift and buses.
Service in the restaurant Bathrooms in bad shape
Location is ideal.
the hotel is in the middle of world class hiking and scenery. after your hike, you have the pool and spa facilities, plus an ice cold stream for dipping, if you like.
friendly and efficient restaurent service, nice breakfast and half board. Good facility for family.
meals were small and with low choice.
Good swimming pool and whirl pool. Coldish rooms, but they have provided us with an extra electric heater. Strict and short working hours of the kitchen. Unflexible staff.
Winter sports and the Engadine scenery.. Very expensive for what the hotel offers. The hotel Rooms are noisy and the bathroom (shower) exceedingly small with no separate room for the toilet. The hotel has a sauna but you have to pay to use it. We asked for some tourist information which was provided but charged while other brochures were available free of charge practically everywhere. A glass of water asked at dinner became a carafe of tap water charged, to the embarrasment of the server at 3.00 swiss francs. For a room paid at more than 300 swiss francs, you could expect something better.
I loved being able to access the torrent adjacent to the hotel. It was great to have a rope to take a dip. I enjoyed being able to play table tennis. I liked the old-fashioned atmosphere in the restaurant.
the location was great. we had a balcony over the glacial river and looked out at the alps. beautiful. warm indoor pool. we added another night but had to move rooms. pay 5chf if you want to be able to have a table in the nice glass dining room, we did not know this until later.
The evening meal was very reasonably priced and good quality for the money. Rooms are not equiped with a TV, and there is no shuttle service to the bus stop in Sils Maria. In good weather this is no big deal, but dragging luggage 200 m through the snow to and from the bus stop was not fun. The alternative was to pay 70 franc for a taxi to come from St. Moritz. The hotel should make some accomodation for customers arriving in St. Moritz by train.
We liked the large clean room with a balcony that looked to the snow mountains. The staff were very pleasant, friendly and helpful. Breakfast was great with a good choise of fresh food. fab walks to go on from the door. no
Nice family-run hotel in a small mountain village. Nothing fancy, but very comfortable and just the right place after a long hike. The owner is very friendly and has a wealth of information on the local area. Rooms are good and clean. Nothing
The hotel is in Bivio through the Julian Pass, ie. lost in the Alps - magic location. The chef enjoys gourmet cooking. The staff friendly & helpful none
Compared to other hotel on our trip this was expensive and not as good value although addiquate
The good and friendly breakfast service. The room was not smart divided and was too dark to give a joyfull feeling at arrival. It was no room to have a cosy, sociable stay in.