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Staff was responsive to our requests.
ease of access to the town and area the noise coming from the town square at night
The staff were very helpful. The room was large enough, had a nice flatscreen TV, extremely clean bathroom and good workarea with fast internet. In addition, for the quality, it was very good value for money I really liked this hotel, but for some people climbing three sets of stairs with no lift might be a problem, and it was a bit difficult to get a place to park.
Clean, efficient and a good breakfast.
The location was great, right in the middle of town and close to historical sites. The air conditioning was nice and kept us from any noise outside. I was a little disappointed by the exterior of the hotel but was pleasantly surprised by the room. Very large room and bathroom and very comfortable. Very difficult to communicate with the staff (language barrier). With this being such an AMercian tourist spot I would have thought it would have been different.
The large room was comfortable and very clean. The tv had a lot of channels. The staff was friendly and helpful. The breakfast was very good. I could park my car behind the hotel.
A good base for exploring the Ardennes and this area of Belgium. The hotel was comfortable and the facilities of a high standard. The sister restaurant of the hotel was first class and even on a midweek evening was packed with locals - I'm glad we booked.
Good location, easy parking virtually opposite hotel. Very clean and comfy bedroom. Superb restaurant next door gives 10% discount for residents. Good buffet breakfast even included bucks fizz. The hotel does not have a lift, our room was on the top floor and the stairs were a bit narrow for carrying suitcases.
Excellent location and size of room No proper parking but plenty if you wished to pay
Hotel well situated for our requirements. Staff were very helpful and kind. Room was excellent for the price. Adjoining restaurant was excellent. Will stay there again next year and will look forward to the experience. We liked everything