Would you like to save as your currency permanently or for this visit only?
The buffet breakfast was really good. Ms. Cruz was very helpful. When you booked online, you need to know how their rooms really look like. They place me in the worst rooms (which was on the side of the hotel building). I have been in Manila Hotel a lot of times and I was very upset when I entered the room (smelly, dusty, old) does not look like what I saw in their website. you can asked for the manager and have her (ms.mcruz) fixed the problem.
The staff is incredibly friendly and attentive. The bedding is excellent and the furnishings are all nice. The bathrooms are very nice too. Didn't have meals other than the breakfast buffet, which was the nicest I have ever had, in any hotel (previous stays U.S., Canada and Europe). Had never been to the Philippines and wasn't sure what to expect in accommodations. Manila Hotel surpassed my expectations by a significant margin. Has a feel of true luxury. Some of the surrounding areas seem like they could be a little unsafe. This is not a criticism of the hotel, which is over 100 years old and has probably seen much change in the city. The hotel takes safety and security of its guest very seriously. Just ask them if you have questions about the surrounding areas. We did venture out for dinner and were careful. Keep most of your money in the hotel safe and don't be alone if possible. Bottom line is I will still look to stay here when in Manila.
A portal into old Manila with all the classic immunities one would need in any 5 star hotel.
staff is very kind and professional. Lobby is graceful and beautiful. room is good for 5 star common. If you didn't want to stay in central Manila, It is good choice to stay this hotel. 1.There is not a guide map. only small one-post card is a map. Swimming pool is some small. but It is good for child and adult also.
Breakfast buffet was great. Many selections.
Stayed at Manila Hotel 35 years ago and it was luxurious and elegant then and it still is! Breakfast buffet was more like a brunch! It was excellent, delicious but sinful ! The second time we were there it was very crowded but then considering it was a weekend, it's understandable !
customer service is superb! breakfast unbeatable!
Lobby was fabulous. Breakfast was fantastic. Ambiance seems like a blast from the old manila The check in counter was a bit slow in processing transactions. Bathtub draining does not work on our room. Single bed is a bit small and requires limited sleeping movement
Not much The carpets are dirty and needs replacements. The lights are uneven. The old charm of the hotel has vanished. It looks old rather than historic. It looks tired and at time tacky.
Elegant hotel Friendly staff Breakfast buffett had numerous selections Very clean room had, no problem with hot water None so far, I stay at Manila Hotel a few days per year on my vacation and business trips