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The location, cleanliness and freindliness of The Staff. Very attractive decor. The room was freezing on arrival and the heating was not easily controlled.
Friendly and efficient staff. Great location with lovely views over the bay. Decor is rather dated.
Comfortable, convenient and friendly - with parking, which is at a premium in Tenby Nothing to say here
We were meeting friends and it was ideal spot
The hotel was very comfortable and clean the staff were very pleasent The weather
pleasant receptionists,Goos sized room. Lack of heating in bath room meant that towels did not dry and uncomfortable bathing or showering.
Staff good, food good Outstanding Sea view was the description on the booking, it was only a glimpse of the sea as room was sideways to it, beds very uncomfortable and small, perhaps because we booked one of the last rooms we got this top floor pokey room as some seemed to be larger and have better views Could not fault staff or the food but think it needs serious updating for this price
Excellent food good staff really enjoyed None
Great location-good parking-nice comfy rooms
Excellent location, friendly and helpfull staff. Room felt slightly tired for the price we paid
peaceful setting. there was no spa so the price should have been reduced. the decoration inside looked tired.
Quiet and comfortable. There was a wedding reception on at the time I arrived and the service was slow. For example, i had to ask 3 times to get someone to take an order for tea. when it eventually arrived it was good, however.
the pool, the food, the scenery, the relaxed atmosphere As always, hotel beds always seem hard, and we certainly didn't sleep perfectly. As you would expect the room was quite warm, and despite opening a window we were still quite hot throughout the night. Eventually we managed to sleep - on top of the duvet, and under the coloured cover!
the building the choice in the restaurant was quite limited and the quality was disappointing; reception staff were good but restaurant/bar staff seemed less than well-trained
Friendly staff, beautiful surroundings, close to the stunning coastline and places of interest. Reasonable food.
the location was superb, the staff were warm, welcoming and very helpful. there was no mention on the website that the pool/spa facility had burnt down, and we had to drive 5 miles to use another facility. The food was served rar-lamb-with blood running out of it, but was sent back and returned and was delicious. The 'deluxe' room was not what I would call 'deluxe'
Very friendly, welcoming atmosphere Needs redecoration
Our room was "studio" in annexe,which meant walk across to main building.Fortunately we avoided worst of weather.
Studio room was far more than what I had expected. Very impressive Food was limited and not such goos quality. Wine list was limited. White wine was served warm and salmon fillet was under cooked.
The staff were extremely accommodating and cheerful; nothing was too much trouble for them. Our room was extremely comfortable and clean. Cannot think of anything!
fantastic breakfast menu, well equiped rooms, sun terrace also use of spa
relaxing ,fulfilled our requirements of a short country getaway breakast service could have been better. however we made allowance for waiter,s partial incapacition
The food was excellent, the staff very helpful and friendly,the spa very relaxing after a days sightseeing and the room was very comfortable The half mile quoted did not take you into the centre of Tenby you then had quite a steep hill to walk up to get to the square or the sea front
Coasy little room ! Shower didn't work at all !! Breakfast wasn't ready at 7:00 am !! TV had ownly 4 channels - no eurosport
location,size and comfort of room,spa facilities,good breakfast,overall value for money.
Good Staff Dated and stuffy room
Very friendly staff, clean comfortable rooms with good facilities The hot tub in the leisure sweet was not working
Nice location. Efficient, discreet staff. Well run hotel Double bed should have a double matress
The staff were professional and very efficient the hotel facilities and restaurant was excellent. The water temp in the shower/bath was not adjustable, fault which the staff tried to solve.
The patio outside the room. Also the staff were very friendly and helpful.
Very friendly staff, excellent food, and the cleanliness of the whole of the hotel. The en-suite facilities were quite small in the room we were in.
breakfast was very good. hotel a bit dated,and very hard to find a parking place,even in November.will be much worse in the summer
staff were very helpful, breakfast very nice. proximity to beach great no on site parking, parked 100yrds away £4.00 per day, although the multi storey a bit futher away costs £2.00 per day. Bathroom a bit cramped and dated.
It was peaceful and relaxing, the room was clean and the staff were excelellent The show wasn't very powerful
The cleanliness of the room and excellent breakfast. Very well situated near the town centre and on the sea front.
I booked a single room but due to the low season, the owner is generous enough to upgrade my room to sea view double room for free. It is very nice and warm. The hotel is at a very strategic location.
A really nice room and a great Bacon Sandwich (my request) for breakfast. A 5minuter walk into Tenby town.
Friendly and welcoming, very clean and comfortable. Excellent breakfast.
very warm welcome on arrival, staff first class, very clean & freindly, good location breakfast served 8-9
friendly service and cleanliness of hotel, perfect location,generally a lovely place to stay and will definately be returning there soon. nothing
Excellent host/hostess. V comfortable room
Very pleased with the staff approach. Also the cleanliness and service was top notch! I would recommend this B&B to everyone.
Very friendly staff, excellent food, clean rooms! Rooms are on the small side, but really not a problem.
The room was very clean and comfortable and had everything we needed. We would definitely stay there again.
Room was lovely and the owners mother was lovely and attentive without disturbing our stay Initially I didn't like he maintenance train that came past at 4am. it really is scary if in a deep sleep.but now I think. "what an experience" I challenge anyone to sleep through it!
Quality of room and location of hotel re coastal walks very close to railway line trains start very early in the Morning
Excellent accomodation, very clean and well presented, welcoming friendly propeietors. Restaurant was five star, good choice of excellent well prepared food.Good extras in a very comfortable, well appointed bedroom. None
The decor of the rooms and the comfortable furnishings, and the high standard of the on suite Lack of separate lounge faclities. Lack of noise insulation between bedrooms. Small food portions
We arrived at 9 pm and there was no food availabel. Breadfast was poor for a so called 4 star hotel. Towels were ragged and grubby.
The hotel is welcoming and comfortable and the staff are very pleasant and helpfull. The position of the hotel overlooking the sea with private gardens is also very desirable. The separately run Carrington's restaurant was very disappointing although the staff were helpful; and pleasant.
that the sea was opposite the hotel
The leisure facilities were one of the best things about the hotel (pool, spa etc) The hotel staff were all very friendly and helpful, we were even able to check in early! The breakfast was also very nice-a good selaction!
Comfortable room, excellent pool, excellent lounge, parking. Room a little small
Pleasant staff, good location, car park handy and good breakfast The room was rather small, (why only one chair?) and there was a noise all night we think from the boiler
Friendly staff. Good food. Good facilities. Good location. Excellent spa facilities. The first room we had was a small double room, but when I mentioned this at reception the response was to immediately offer us a larger and more pleasant room.
The hotel is in a good location with comfortable rooms and good facilities. I made use of the pool facility which was excellent. The good quality buffet breakfast set you up for the day. I had a non sea view room, which was the only one left due to late booking.There was some background noise from air con fans on the flat roof outside the room window, but this did not spoil the stay. I would use this hotel again.
That the hotel was relaxed and on the sea front
friendly,clean and comfortable
The situation of the house set in its own grounds in a village was an excellent base. The period details and atmosphere were interesting. Breakfasts could not be faulted. We were given excellent advice about places to visit. We would be very happy to visit again.
Friendliness of proprietors, good food, position of House in a quiet village yet convenient for sea side and countryside. Nothing
The quietness and friendliness. Convenient for visiting attractions/beaches The general welcome could be improved as we weren;t shown any facility such as the TV lounge and when we did discover it, the heating wasn;t turned on and wasn;t very inviting.
Large clean rooms. Peaceful environment. Beautiful old house with many lovely features. On arrival the staff were disinterested and we were not offered help with luggage nor shown any of the facilities. This did not bother us, but might put others off. Also breakfast wasn't great, but where is it?
The four poster bed
Extremely friendly and helpful staff, beautiful surroundings, perfect relaxing break - Spa not needed! The bathroom was rather small and in need of an update.
Discrete but friendly, attentative staff who made our stay very relaxing and enjoyable Nothing detracted from our enjoyable visit
I can sum this up by saying that we have never returned to a Hotel because we have never found one that we really liked. We will certainly stay at this Hotel again if we ever return to the Tenby area! Nothing!
Alan and Jane were extremely friendly and helpful from the minute we arrived.Their hotel has a delightful old world charm ,is very quiet and surrounded by lovely countryside .Several beaches are easily reached by car and the hotel is well places for visiting the rest of Pembrokeshire - we even visited the Cardigan coast . Altogether a very restful experience .
Beautiful setting; amazing building; fantastic room and gardens.
Hotel Staff were exceptional. Sachet toiletries in room!!
friendliness of the staff Although a continental breakfast was available before 8, you couldn't have a cooked breakfast until after, this didn't suit me as I needed to depart before 8 in the morning. Otherwise the staff were helpful in getting me a basic continental each morning.
The beautiful view from the hotel.
beautiful location all service people were excellent
Sea view room. Ecellent breakfasts and bar snacks. Lovely shower room. We booked 2 rooms. My wife and I had a double but it was not as big and well furnished as our friends twin room.
Room was excellent. Wonderfull view. Evening meal in resteraunt was excellent value. Relaxing atmosphere.
clean room price of stay
Food: Staff attitude:View: Some room facilities: Access to town and beach. Narrow single beds (would doubles have been any better?) Old TV set. (had to ask for remote controller which was held together by sellotape, to be replaced). Parking facilities minimal and would present a problem in busy times. 3 Star is a generous standard.
Staff were extremely friendly and helpful. Food good. Owner/proprietor on site and hands on. Glorious views from bedrooms, and beautiful gardens. Limited parking (not their fault!)
Hotel position and friendliness of staff
No frills comfortable, clean and restful. Perfect for my overnight business stop. Excellent food and friendly staff. Mobile phone signal not great but free WI-FI very useful.
Very friendly staff. Room was warm, clean and comfortable. Excellent breakfast cooked to order and good range of tasty well cooked evening meals as well. Lovely atmosphere. The walls are very thick so noise from the pub was not heard in the bedroom. We stayed as a couple on this occasion but I would also happily stay here as a single female when on business trips.
Food - lemon sole, homemade onion rings, free steak & kidney pies watching Wales v South Africa Rugby. Friendly atmosphere.
Very friendly welcome - couldn't do enough for us. None
The hotel is situated in a beautiful little village, only about 10 minutes from Tenby town centre. The ideal location for a quiet little get away. The quality of the rooms far exceeded my expectations, a nice mix of tradition and modern decor, clean and comfortable. The pub itself is lovely, very cosy with log fires, and the food of a good quality. But the main thing was the service provided by the staff, they were so friendly, helpful and polite, nothing was too much trouble. We will definitely be looking to stay at the hotel again in the future and would highly recommend it to people looking to just escape for a little while. The only thing some people may dislike is the noise during the evening, however this should be expected as the property is a pub. I do however have to give compliments to the staff, as from midnight the noise is immediately brought down to a minimum,