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GREAT WOLF LODGE WAS EXCELLENT. THIS WAS MY FAMILIES FIRST TIME THERE AND I WAS VERY IMPRESSED. THE LADY THAT READ THE STORY YOU COUNLDN'T HEAR HER CLEARLY, AND THE FOOD IN THE DINING ROOM FOR BREAKFAST WAS HORRIBLE. OVERALL IF THESE TWO THINGS GET CORRECTED , THIS PLACE WILL BE AWSOME.
Waterpark was phenomenal for an indoor park. Suited more for younger children than tweens. Had a hot tub that was for adults only but children were present and splashing around a lot of the time. Overall, pretty nice. Rooms could have been cleaner and they are not the "family suites" as advertised, they are double hotel rooms with log furniture.
Rooms reception reponse time to room calls people where respectful I could relax and have fun with the kids Breakfast at the restaurant it brought down the standard in my view
They had everything we needed right on sight. We liked the extras that they offered for our children. They received Wolf ears at arrival and had activities and a bedtime story in the lobby. We all enjoyed the waterpark! The game room closed at 9. I think 10 would've been much better. We couldn't fit everything in. We had one staff person at check in that wasn't helpful at all and wasn't very nice. Another person apologized for her and took care of what we needed. Everyone else was very nice and helpful.
Was a very nice location with access to beach Don't come here if you want to sleep or take shower. AC unit hammered all night. Shower water temperature jumped from hot to cold thru 2 showers. Front desk made no attempt to compensate room when told of problem.
The beach was clean, private and equipped with chairs and a few umbrellas. The drawback was that it is very far (no where near walking distance especially with children) from the hotel. You can request a golf cart transport, but we were not told this until after the fact. Clean room, nice public areas and breakfast ($)
Liked room for the value. Wine Tour excursion was very good. Interesting shops with good sales. Room smelled bad - moldy; room cleaned after 5pm - no excuse for that; food overpriced and just mediocre; upon check-in found only 1 bar of face soap, no bath soap or bath mat.