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We were welcomed with a smile and the staff were always friendly - the restaurant was excellent and goog values.
Nice and relaxing hotel; big courtesy of the staff; rooms very clean. Free parking for guests. No English language in the Restaurant Menu (but the staff was very available to explain).
Friendly and very helpful staff. Very good food in the restaurant. Clean room, nice big bathroom, facilties good for the price. Pretty location and decor. It was exceptionally hot weather but unfortunately the windows only opened a short way and there was not even a fan in the room, which would have made it more comfortable. Also, it is very unusual these days for hotel rooms not to have a hairdryer, which meant I had to bring one with me from the UK,
Friendliness of the staff and quality of the food
This is a very nice hotel and new. (Good food nice room) No problems
good restaurant good rooms although ours was over the kitchen so a bit noisy all evening see above
The hotel is situated in a small village in the middle of the Dutch countryside. The room was modern and clean, the staff were very friendly and the quality of the restaurant was also a pleasant surprise.
excellant restaurant, very nice staff...good location for our purposes, very scenic. the stairs!!
Pleasant, comfortable hotel in the countryside.
The breakfast buffet was very good. The staff was very helpful in giving us directions to our next destination. Had a secure place to store our bicycles (we were traveling by bicycle). The rooms were clean and comfortable. We could hear the diners downstairs in our room until about midnight but then it was quiet. The food in the restaurant was fair, not a great value for the price.
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
Your mickey mouse parking garage is way too small.
location coffee machine in the room needed cleaning
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
We greatly enjoyed our first visit to Den Bosch
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
Location was very good. Breakfast was good. Staff was very helpful.
Central location without being in centre of town. Smoking allowed although we made little use of it.
Friendly, helpfull staff, excellent food, free internet access None
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
The Mercure Hotel is very clean and quiet despite of its position on the highway
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
Location Room furniture. The bed was hard and the pillows inadequate.
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
Service was very good..The food was exelent..
Excellent services from staff, very impressed. Nice rooms and comfort. None
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
Quiet, very pleasant staff, convenient for the town centre No
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
cleanliness of the room
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
We found the hotel clean and comfortable and we loved the breakfast which was included
Very good value for money, friendly helpful staff, brilliant location
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok. Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok.
Modern hotel with lots of secure parking. Very nice, spacious bedroom. Luxurious bathroom with seperate shower and bath. Convenient bicycle hire (modern bicycles, but only one size). Good value restaurant with excellent Dutch food. Unfortunately, the restaurant (and the kitchen) is seriously understaffed, with very young and inexperienced waiters and waitesses. Nobody seems to be in charge and it took more than an hour to get attention, order and receive starters (on two consecutive evenings).
everything was perfect very busy place..thats all
The friendlyness of the people, the quality of the food. The cleanes of the hotel The didn't ,ake the bed proprely
Good reception service & breakfast I have stayed a few times at the Vught Hotel. I think the bedrooms & breakfast rooms need to be upgraded.
We stayed for 3 nights, and on all 3 nights we had disturbed sleep, 2 nights due to drunk guests shouting and slamming doors, and 1 night due to a domestic argument.
Nice hotel internally Externally it is kind of shaggy/old
Staff Very Friendly and helpful Fod Excellent Have stayed at the hotel five times now. The decor is the same as it was in the beginning carpet in corridors are begining to look tired and worn needs an uplift
Very enjoyable stay, very friendly staff and atmosphere would stay here again. No kettle in room is the only down point.
Bed was ok, room was decent I totally dont agree with the reviews I read here about this hotel. It is a very old/fashioned hotel, with too little staff. We arrived at 23h and the bar was closed and there was nowhere you could get a drink. Our room was in another building really far from reception and you had to walk through outside and it was raining so i found it ridiculous. One of the waitresses was rude during breakfast, althought the other women were polite. They tried to redecorate the rooms but you can see it was not done by a professional, although it looks neat and clean, it´s not beautiful, and the bathroom is also not pretty although reasonably sized.
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
Breakfast and restaurant No drink available after 11 p.m.
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
easy to reach. N/A
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
Lokation near by highway Freezing cold at the hotel
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
Only a rude member of staff on checkout. All other things were very good
The frendliness of the staff The food was awful and the hotel was extremley noisey
new refit [ room dinning and reception] smoking in the bar
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
The breakfast is good. Rooms are outdated and need to be refurbished.
easy and quick very old
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
Convenience to town center
Very clean, welcoming and comfortable The lack of sport fitness facilities
Pleasant cautious staff. Functional and comfortable rooms
It is conveniant to where I needed to go and the place is comfortable and the have BBC
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
Very Comfortable no
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
Arrived 9.30 pm checked out 7 am no chance to take in anything
I cant believe I was unable to change gpb to euro in this hotel everywhere in the world you are able to use this service
Good location, easy access, good layout, helpful staff
Free WIFI internet access in hotel room
The staff were excellent, especially reception staff
The arrival close to the motorway. Diner was so so but OK. Rooms where cold, not very clean, the noisy room lady in the morning. The breakfast buffet for 15 euro is really a yoke. This should not be possible!! 7,50 is more than enough
Very child friendly hotel, children playground and child rates attractive for families
Located in a quit area. Not applicable for late arrival plus it is a motel more than a hotel because of open corridor.
helpfulness of staff distance to city was farther than expected but bus transportation is available
Rahter nicely equiped room (nice bathrrom), free internet and parking. Very, very very poor breakfast - there is almost no choice, the personel could be more interested in the clients need as well - the local dutch 4 star hotel...hmmm, not even close!!!
Friendy staff and nice deco! and the place it's lovely! nothing comes to mind
The area was very nice and peacful and staff were helpful. Great for walks and running.
Very welcoming and comfortable. Quiet and relaxing location with a good restaurant. Exteremly clean and well-maintained.
The staff were very welcoming and were very keen to make my stay as pleasant as possible. Service levels were higher than I have experienced in 5 star hotels in major cities around the world. It's not pretty and is pretty much in the middle of nowhere. But, if you need a nice and welcoming place to stay in that area, this should be it. Having a menu of available hot food for breakfast would be a good idea.
It was really perfect. An excellent adress I will for sure recommend and re-use next time I go in this region for Business purpose but also vacation
i had a comfortable room with a really nice big bath, i found the owner very obliging offering lifts etc. The breakfast was very poor, no healthy option apart fom fruit salad which was made with fruit that was out of date. No cereals.
Breakfast was good. Staff were very helpful and friendly. The security to our room was very good. Very nice clean and modern. We would have liked more space for clothes. The wardrobe only had 3 coathangers and there was not enough shelf space and no drawers for the rest of our clothes.
Nice location overlooking the water. Restaurant and bar area are quite enjoyable. Guest rooms are a bit old fashioned and would benefit from some refurbishment.
Hotel was clean, spacious, and staf were friendly and helpful, I asked them to rent me a bycicle which they did. The breakfast was standard for Netherlands, if you dont like it you dont have to eat it. Dinner was excellent and restaurant is well worth a visit!
nice friendly staff, the waitet for us though we were a very late arrival. Our reason for chosing this hotel was that you are allowed to bring your dog. We were overall pleasently surprised with everything
Nice room and location is good for the train. No, all good.
The room was clean and the staff was friendly The breakfast buffet had a limited selection
the breakfast was great and the staff were very friendly
After 2 weeks of hard beds and stuffy rooms - the room I had at the City Hotel had the best bed, great bathroom - large room in general and even being next to the elevator - I did not hear it. I had a great stay and would stay again. Nothing
Service Carbage bag lying in the elevator
The attention of the staff and excellent breakfast.
Location, walking distance to train station, easy to find. No
Central location and adequate parking Breakfast could have been better. Cheese slices were dry