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Family owned. They were friendly and helpful. Nice room. Good food. Convienient to the Abbey and the river cruise.
The staff was wonderful
This hotel was in an excellent location and the staff tried to be helpful. There was a restaurant in the hotel which was a bonus. Two light bulbs did not work which was annoying
Charming small hotel in excellent location. Very nice restaurant. Rooms are comfortable but aging.
The restaurant was quite good and hotel staff was very kind.
The staff was friendly and helpful. The rooms were nice and very lean. It was a great location in a great little town
The quality of the food (fresness, taste,......).
the difficult to carry our luggage until our room at the end of the building
Breakfast - both layout and the restaurant ambiance. Somewhat noisy at night.
location is excellent, right in town centre and easy walk from the river terminus. Also a good choice of fresh food for breakfast bed was practical rather than luxurious and internet facilities were limited
The bathroom was spacious I thought the serving staff could have been friendlier
the hotel was very nice, clean, excellent.... no, everything was excellent.
the terrace and dining areas, and the friendliness of the staff
Clean, comfortable room, excellent bathroom, fabulous restaurant - 5 stars
Setting, cleansiness Close to the main road
Room was rather gloomy.
I felt that the room price was high in comparison with other Austrian hotels that we have stayed in.
The staff was very friendly and helpful This is not a four star hotel it is maximum three stars therefore I consider the price a little too expensive
Loved the outside garden restaurant! Also appreciated having an area inside to smoke. Breakfast was wonderful!
Staff were helpful. Light meant to illuminate hotel was shining into our room at night.
very quaint and comfortable. Lovely breakfast buffet available at 7:00 am for people who needed or wanted to be up and out early.
Location was excellent and staff were able to accomadate our bikes. Romm was very good value and breakfast was good.
Good place, staff, comfort, design, food
Pretty little hotel. Nice indoor swimming pool. Location is in a tiny residential area. Not even a town center to go to.
The room was very spacious and clean. The breakfast had wide choices of cold and warm food. Since I arrived late the night and left early for the Melk Abbey, I regretted not able to try out the indoor pool and sauna. I would definitely recommend it to anyone travelling with a car. (One probably irrelevant point: most of the paintings hung inside the hotels and the room were beautiful.)
The food was excellent. The pool is indoors so you can enjoy it in any weather. Difficulty communicating. Most staff doesn't speak English and one can feel ignored or isolated when you try to greet them or speak.
evening meal was excellant; one or two members of staff were very friendly and helpful. Holel and restaurant have good ambience. swimming pool was too cold. Spa was also cool and we had to keep getting out to switch it back on 20yds away One member of staff was very curt and unwelcoming. Room was huge but lay-out could have been better. Separate toilet with no hand basin. All information at hotel is in German. A little info in English would have felt more welcoming
The hotel was quite nice and had excellent facilities. They overbooked, so put us in a different hotel in a different town for the first night. We were meeting friends there, so being in different towns was not very convenient. The hotel handled things very pleasantly, but should not have allowed other guests to extend their stay so there was no room for us the first night.
quality price was perfect. staff friendly and competent. swimming pool, etc. for the type of hotel was perfect. staff did cope very well with the high water of the "Donau problems very wel. The rooms are well equipped and very large; comfortable for staying inside by bad weather. Well situated for making trips, cycling, walking, etc. Night time very quiet. Only disadvantage the rooms with balcony are positioned around the entrance square where people do not always realise that they speak loud, etc. But in general quite quiet.
Perfect location; clean, comfortable room; great breakfast (dining area and food); excellent restaurant adjacent. Zero bad points.
The easy parking and convience to the town centre.
Room is clean. Reception staff was nice.
close to old town and monestary ants on the table at breakfast and room was by entrance - noisey with bus load and off load
Excellent location minutes from Abbey. Hotel had lift! Large and hearty breakfeast buffet. Large and bright room. Staff very pleasant. No ac, paper thin pillows.
Bed very soft and sqeaked
Cery friendly servivces, also they accept dogs and you can walk your dog along Dunau river 50m from the hotel
The restaurant prices were very reasonable and the food was very good. Breakfast was great and staff were happy to accomodate us a few minutes early due to our schedule. The location was good. Several times the reception desk was unattended and we had to find staff. First floor rooms we booked were at high end but views were inferior to upstairs views. Furniture placed in front of all windows decreased accessibility to views in all rooms we booked.
All our requests beforehand were carried out - confimed on arrival , and proffessionally seen to.Staff very friendly and caring.
Location, staff. great selection on breakfast. The hotel's restaurant was very expensive comparing to what it had offered, but that's outside of the hotel's package.
Lovely location, nice staff, view on demand. Excellent breakfast. Very quiet
Very good breakfast (mainly for the jams and bread). Good meals. The room was provided with all needed things, and the bathroom was large and comfortable. Staff have been very kind and friendly. The hotel is in a very good position, expecially if one has a car or a motorbike. The conditioning and ventilation plant was quite noisy, and also working at night. It is not a bad idea to bring a pair ear-plugs. Not a real problem anyway. The window was lacking a net against insects, but I found out that mosquitos were not a problem there.
All was very good. The food was excellent. The hotel is in a very good and nice location.
Second time we visit this comfertable hotel. We visited this hitel one year ago. The restaurant staff had improved their english and the meny was also in written English this time :-) We had 10 points for the food last year, but thsi year we can only give the 7 point. We will return again to this hotel their beautiful location. None
Beautiful location and views, good resturant. A great place to stay, short drive to the Abbey Melk.