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The best feature of the hotel was the staff, they were all very friendly and extremely helpful. The free WiFi was also a plus. The room was large and comfortable with tea making facilities and a modern television but for windows had only two Velux roof lights. Theses were noisy when it rained and could not be opened other than for a small ventilation louvre.The restaurant was only so-so, -pub food with limited breakfast choice.
Room was cold as was the Shower.
The staff on reception are very welcoming and helpful. I had booked a Deluxe room which was very spacious. The Hotel is located in a quiet area near to lovely countrside. My room was a bit cold initially.
The peacefullness It's almost perfect until we had our dinner. The food was ok but dissappointed with the chips, it reminded us of "MacDonald".
The Hotel was excellant in the staff ,comfort and cleanleness The location was a bit difficult to find for someone who is not familiar with the Fife region.
This is a superb hotel with excellent staff and facilities, I'm so pleased we had our dinner here and not driven to Edinburgh! It was excellent, I can still taste it. Thank you Nothing bad here. Come and enjoy.
The water pressure in the shower was awfull. You couldn't have washed a baby never mind an adult.
We stayed at the Hotel as we were guests at a wedding, and everything went very well and we are pleased to say the staff and the service were very good.
Wireless Internet, Food
Clean fresh hotel that employeed staff who were willing to help and did it with a refreshing smile. Prefer to have some sports channels on TV.
The staff were very friendly and helpful central location for shops but far enough out of town for peace and quiet yes... bought a pint of beer and it was very expensive about £1 more expensive than the pub next door other than that no problems
This was one of the best Holiday Inns that we have stayed at. The staff were friendly and helpful. The room was so clean and the breakfast was lovely with plenty to choose from. On the whole everything was excellent and I shall certainly be recommending this Holiday Inn to everyone that I know!! Absolutely nothing!!
Helpful staff, easy to get to location, and beside an excellent pub :-) Coffee poor quality . free a breakfast , but £1.50 other times,Breakfast, not as good as it used to be !! No muffins ! The rooms edges were dusty and in need of a hoover . window sill had mildew spots on it . The toilet had an 'odour '
helpful people, clean, nice place - pub next door is excellent big flatscreen TV on in breakfast room with SKY News was a bit much!!
Good room and basic but sufficient breakfast. Food at next door pub excellent though serving times seemed long for most, not for single diners like me though Bar limited drink options.Couldnt find off sat nav so had to ring
comfor , clean far away from edinburgh
We were visiting the Edinbro fringe festival but unable to get reasonably priced accomodation there - this was a good solution being about 30 miles away.
On site parking Other peoples hair on bathroom floor
The hotel is modern and very clean. We found the staff to both helpful and willing to help. The breakfast had a wide choice of options. We would be happy to stay again.
Good arrival procedure, clean room Continental breakfast selection limited
Was there for a wedding Even though we asked for rooms for the main wedding guests to be ready slightly earlier they won't and we where given inaccurate information to when they would be ready.
Able to control room temp. as weather had turned wet and cold. Also plenty of lounges to relax in. Everything was excellent +will return Pebbles on entrance to hotel are very awkward to walk on and ruin heels on ladies shoes. This hotel should have a pool and spa it would then be absolutely heavenly. Mentioned both these points to staff.
This marvellous stately home was an idyllic and well maintained stop for us on a driving holiday and was within reasonable car distance of St Andrews. My wife and I had a very relaxed time there and would very happily return. No dislikes or complaints at all
The hotel has character and the staff attitude makes your stay a very pleasant experience. The food is first class in both restaurants. The breakfast sets you up for the day ahead. Nothig to dislike.
Althought the hotel was full and there was a wedding at the venue, we were not affected by any noise whatsoever. We found our stay very peaceful. The staff were excellent and the service - reception, restaurants - was very good.
Hotel Victorian design and atmosphere. Breakfast served in the large and light ballroom was nice. In a four star hotel I expected to find at least toothpaste in the bathroom but it wasn't there, unfortunately. Also the hotel website notes that toiletries are Molton Brown which they weren't; it isn't all that important of coarse but you would expect the information to be accurate, expecially that of a four star hotel. Dining places were only open certain hours and considering that the hotel is situated in the middle of nowhere, you couldn't just pop out to sandwish bar round the corner if you were hungry.
Beautiful grounds Leaky, soiled radiator, damp patch on ceiling.Intermittent scalding hot water from shower,Foul smell on stairway leading to room,location of room, no view due to high location of small window,refused access to another room - appalling as it was our 26th wedding anniversary. Wedding food - average, breakfast - poor - very limited choice.
Venue, food, surroundings and food. Value for money None
Our experience of the hotel was fantastic. The food was excellent and the staff couldnt have been more helpful. Overall a perfect break.
the rooms are ultra large, very clean, original victoria features enhanced and staff are very dedicated on serving you to the best of their abilities The room service is timely but very inaccurate - they have constant difficulty managing to deliver even basic tea and toast without providing simple things like plates or knives or cups. Would also suggest if people check if conferences or functions are being held as if so the facilities for guest disappear as in our two experiences day conferences took up every facility and uunable to have a quiet coffee area for meetings