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Beautiful gardens, most of the staff very nice and helpful, nice Olympic pool, spacious and well furnished rooms, good location (10 min by bus from Kos town). Poorly renovated bathrooms, bad quality food, atmosphere of 'mass tourism' in restaurants and pool areas (noisy, endless queues, in no way relaxing ), some facilities (f.ex. billard, air condition in our rooms !!! ) constantly out of order.
It was a clean place to come back to at the end of the day. Nice architecture. It was not actually in Tigaki-needed to rent a car to get around and it was not something we had budgeted for.Food was bland and not 5* standard-very repetitive.Flies on buffet.Breakfast too busy had to wait in line for coffee and food(live stations manned by 1 person only).Staff lacked knowledge.Towels(room & pool) smelled bad.Claimed to have WiFi in rooms but didn't.No questionnaire to fill out at the end of stay for feedback. No PR/Guest Relations Manager.
It ıs a good hotel and you get what you paıd for. Although there was a warnıng about sea beds reservatıons almost each one was reserved.
Nice pools and not to overcrowded. Good bus connection to Kos town. It is a good hotel but you don't expect to get 4star quality if you book a 5*star hotel, especially from a chain like Iberostar. The buffets are not good enough, 5 days the same musician whole evening, the maintenance of the garden. Beach towels can only be picked up at very limited times.
Very helpful stuff, trying to satisfy any reasonable wish. Beautiful hotel, nice service! Animation for kids sometimes was cancelled without notice
We had a wonderful time at this hotel. The facilities were excellent. Modern style rooms. There were five pools, so as enough to accomodate everyone. Nice location. Quite peaceful at night. The food was also very good
If you are looking for a perfect Hotel with the most amazing swimming pools you'll ever see, and all of this at a fair price, this is the place to go.
We enjoyed the beautiful view and enjoyed the varied breakfast-buffet (they even had whole grain bread). The evening service at the main bar was really good- very friendly barkeeper. The pianist at the main bar plays a very nice mixed musicial program.Towels were always provided at the pool and at the beach. The food and service in the "à la carte" Restaurant was disappointing (service unpolite). In addition, the reception seemed unmotivated to answer any question (e.g. for the taxi service to the airport we needed to ask 3 times to organise this). In the bathroom we had problems with the shower since the hothead was not stable and the water came out of the drain and spilled over the whole bathroom. Furthermore, the beds gave us a back-ache.
The view,the design of the hotel,the privacy,the hospitality of the hotel staff,the swimmingpool restautant facilities and service 1.when you take shower in the bathroom water is coming out of the bath to be cheked. 2.Breakfast to be improved having a diet corner and the fresh orange juice also.
Friendly and efficient staff, excellent breakfast, impeccable and modern decorated rooms, great pool and gardens
Constructed in 2009, deserves each one of its 5 stars! It is very modern, very clean, a deluxe hotel. Staff was more than polite and very friendly, breakfast was superb, very spacious room which had an incredible sea and infinity pool view, modern design in every corner! Loved every minute of it! It was one of the greatest weekend breaks we've had! No flaw in my opinion!
The view of the sea is wonderful. Also the design of the hotel is very nice.
The comfort was excellent. The materials used in the hotel was of a very high quality. The hotel has a different view of garden view than booking.com has. The main pool area was not well organised. It was difficault to get towels and sunbeds.
Peaceful Shower head completely unpredictable. Needed top sheet on bed as doona too heavy
I didn't appreciate anything, from the structure, to the service, to the people, to the location. Bad bad choice, dirty, no 5 stars, no any service available, even transfer and I had to pay 50c to call a taxi...from a 5 stars hotel! Just trash
Nice pools. Ate only one dinner: bland. Very good value. Ridiculous system for gaining access to gym / fitness center. Well equipped gym.
We were staying in Bodrum, Turkey, and used the hotel for an extended trip to Koss Town. Well situated close to the ferries and town. Good breakfast.
room with fantastic view and is was quiet
The Alexandra was clean and quite acceptable. The breakfast was of a good standard.For Greece it was above standard and I would consider staying there again. The matresses could have been softer.
Close to attractions Clerk was watching Porno movie while doing my paper work
The good will of the staff in overcoming some problems with the first room The swimming pool was inactive
Fair enough, in fact better than expected.
located near the harbour and city sightseeing points Air conditioner was inefficient to keep air fresh without opening the window although it was already not as hot as in summer. Swimming pool was unexpectedly empty, no information provided on the homepage about this seasonal facility (some other hotels in the area had pool available)
The position is fantastic as one can walk to the Plaka, Ermou, Omonia, Acropolis etc. and the tour bus stops just opposite. Food is limited but good. The internet in the room is wired which is a shame but works well. The menu is limited and only the coffee shop was open in the evening but the food was very good and room service was excellent. My only comment is that the rooms have no atmosphere - no flowers (even artificial!) in the room, no dressing gown or slippers and there were no tea or coffee making facilities in the room. A cup of tea from room service is 6€ and if like me you like lots - it is an expensive exercise.
Great view of the harbor off our balcony which made for a wonderful romantic glass of wine after a walk along the wharf as we explored the first evening. Good breakfast included in the bill which gave us energy to tour the old fort and relax a bit before boarding our sail boat. We will definitely recommend the hotel as a good value in a great spot and will be coming back soon for a longer stay.
We were very happy with the Hotel. Upon arrival we found much to our surprise that they upgraded our room to a suite because we we celebrating our 44th wedding anniversary. I had a problem getting wireless in my room. The hotel manager came up and helped me get on line. Our stay was more than we expected