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Very nice hotel. It's more like 5 star when you're in your room.
very central and modern
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
modern facilities and indoor pool
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
dining room was not up to the rest of the facilities standard
english speaking staff, bed linnens, convenient to airport, Price
Good curtins and comfortalbe matress.
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
very friendly and helpful personnel, nice room and location. Easy for shopping
Let us choose between single or double room junior suite. Very practical and good rate for seeing some very beautiful spots in Italy. 3 cockroaches hanging in the curtains. We also asked whether we could borrow a pack of matches to light our 1 year old daughters birthday candle in the room. This was declined, no reason given. Internet was down for 1.5 hours, although the manager was friendly about it. I don't see how this can happen in clearly a business oriented hotel. On the way out, we were presented with a bill 100 Euro more than what booking.com offered, and after clarifying, the non-used minibar charges were dropped, as were the inaccurate room charges. The mistake was glossed over with a.... "oops, here is your booking.com invoice." Hmmmm...
Could not fault the facilities and staff -- and excellent hotel to stay at. I would recommend it readily. It was excellent in alal respects
Modern smart hotel, freindly helpful staff, on outskirts of pretty town, - plenty of parking. Need a car
The rooms were beautifully furnished (modern) and very comfortable. If you are travelling by car it is a very convenient location for a city trip. It's a five minutes' drive to the city centre.
The hotel is situated not far from the main italian highway, so it is a perfect place to stay when you travel to the south of Italy and need one night break. Very friendly staff. You can visit the Mantova´s center, which is almost 5 km far, so better to have a car.
It is new, the rooms are excellent, the staff are especially attentive and the breakfast buffet is good there is nothing around it apart fron ipercoop
The staff were very friendly and helpful. The buffet breakfast was very good. The hotel is 10 euro ride from the centre of town which in it's self is not a problem but makes you reliant on taxis.
hotel was great - modern, clean, good staff was very difficult to find
Quite clean rooms and very kind and friendly staffs. It is a bit far from station, but it's worth.
friendly staff, decent breakfast, great rooms
very friendly and helpful staff, cheap bicycle hire from hotel, big comfortable modern room and bathroom no internet facilities either in the hotel or the town (Mantua). 1.5 km walk to train station.
Breakfast excellent even eggs and bacon. Rooms immaculate. Reception staff very helpful and booked us a table at the local Trattoria just behind the hotel. Request a room away from the front, we had to move for the second night as we had hardly any sleep with all the traffic noise, we live in the country so not used to traffic.
The attitude of the staff, which appeared to be that the customer is always wrong until proven otherwise. The door jamb fell off the bathroom door onto my mother's head. The member of staff informed us that she would check with housekeeping to see if the door jamb was loose when the room had been cleaned in the morning. There were no blankets either on the bed or in the room. The reception staff recommended a local restaurant for dinner, which served overcooked food. The restaurant owner tried to convince us that Italian food was supposed to be overcooked and proceeded to charge us for the food that we had not eaten.
The fresh design of the room
Central position with secure parking Big effort on design but many faults. Some staff unfriendly. Poor breakfast.
Friendly staff, very nice clean design all over the hotel, clean rooms. Easy to stay.
fantastic minimalist design, location, easy parking check out at 10.00 :(((
You don't have culture or art or history as a category - this is what this hotel is best for.
Relaxed atmosphere, good restaurant serving excellent food, friendly staff, modern room with everything you need and secure parking. Ideally situated 10 minutes from airport and within easy reach of Verona centre.
staff did not explain parking in garage clearly. i.e. how to put the room card in the slot in the black box. the coffee machine at the restaurant (closes too early also in evening) was not working properly at breakfast (Monday morning) and was a really hokey, noisy cheap looking thing.
The information about the parking is misleading. It sais “free private parking is possible on site”, once the public car spaces outside are taken you have to pay 8 Euro to park in the hotel car park.
I can state that it is perfect on all points of view: staff, rooms, location etc. A special plus for the excellent restaurant 10: excellent food, very friendly and professional staff, from the waiter to the Chef. In addition, the shuttle service is very useful in view of a trip by plane from Verona airport.
The staff were really helpful , both hotel and restaurant and the overall package was just great
The location was great because we travelled to different cities during the day. The triple room was very spacious and comfortable. The breakfast had a good selection. The internet is free which was very convenient for us. We enjoyed the jacuzzi in the fitness room. none
Convenient and free shuttle to airport.
The staff were very helpful and the pool facilities were great! The food in the restaurant was very average. There were no tea and coffee making facilities (other than going to the cafe).
nice terasse and garden with pool close to the high way and therefore a bit noisy; couldn't open the window in the hotel room
The staff was helpfull and nice. The shuttle buss to the city was very convenient.
Nice hotel, nice staff Breakfast is not included in the hotel price
Comfortable hotel. Convenient location. Fine swimming pool. Good restaurant, nice dining on the terrace. Swimming pool closes far too early.
Had most of the basic needs covered; and they have free shuttle service to downtown Verona. Misleading information about internet availability. Food quality at the restaurant can be better.
Hotel is good.
I liked the spa/relax spot even if I was not able to use it because their hours did not coincide with mine. The staff was very helpful.
Easily accesible from the airport and highway. Close to city center by car. Shuttle to fair.
Nice building good location if you have a car The floor is wodden but it is very dirty and dusty, if you have kids there isn't any food for them at the hotel resturant
the pool was great . the hotel is very nice decorated and clean . the brakfast is very good. The picture of the room on the web is not what we get. we are very disappointed about it becouse we choose the room and upgraded it in order to get the room presented in the web site.
facilities and beautiful room
The rooms were very comfortable and spacious for European hotels. The restaurant provided great service with fair prices. The indoor pool and spa area is great to come back to after a long day site seeing. Service from one team member- absolutely horrible! The website is very misleading about the location to the city centre. It should be clearly stated that a car is required.
Well set out conversion of monastery. Staff friendly and helpful. Good facilities.
Hotel is freshly renovated ex-monastery with big lawn in the middle which is suitable for children play. Room was cossy. Restaurant is very good.
Close to Verona and great value for money.
Great facilities and staff. Especially good hotel for adults and relaxion. You need car because there is not anything near the hotel.
fitness, swimming pool
Best Hotel in Verona ... Modern Castle Style. Food is excellent None
The Hotel is brand new and rich of high quality services/facilities. The car navigator could not find the place due to main street not yet completed. We feel that the internet access should have been free and not restricted in time.
the accommodation very nice, bright new, modern, comfortable, spacious.... location - bit far from anything - needing car as we used it just as a stop not having restaurant or being close to one bit difficult, but shop quite close.
well laid out and comfortable rooms
Pool closes very early in the evening. It woud be grate if it would be open, when you come from Verona or neerby amusemant parks. By the way, Gardaland closes at midnight and I like to jump in the pool, when I return from there.
Clean and simple Nothing
This is a beautiful, brand new hotel. The swimming pool and rest area are just fabulous. The hotel is located in middle of nowhere. Only go there if you have a car. There is nothing at walking distance. Public transportation is poor. A cab to downtown Verona coasts € 24. I sampled this hotel among those offering free shuttle to the airport; however I could not benefit from this since my flight was at 7:35 AM and the suttle service starts at 8:00 AM! It would be fair that booking.com or the hotel reimbouse me the € 12 I paid for the cab to the airport. Staff is quite rude.
all staffs are nice
All, swimming pool.location No.
The room was very clean and had good facilities. Bathroom facilities were also very good.I also liked the fact that when I checked out of the hotel in the early hours the next morning, breakfast was available. The chairs in the hotel room were a little uncomfortable being made of steel. Style over comfort.
Clean rooms Very far from centre. No shuttle provided to airport as mentioned for early departures (should be mentioned)
Very clean and comfortable. Wide choice of continental breakfast (with great coffee). Very close to Verona airport (but no noise). If hotel car park is full, lots of free public spaces immediately outside the hotel. Not a dislike, but a comment - great for people using airport (as we were), but not for a holiday as situated out of town and in an industrial estate.
Hotel was quiet and close to Verona...simple bus trip, and good local restaurant
Convenient to airport; good breakfast; good shower pressure; nice pizzeria just around the corner. Rooms facing the road might be a bit noisy but it was ok actually.
It was a good place to stay when attending an opera at the ARENA in Verona.
Short distance from airport, good reception people are good at the desk,the breakfast is fair, can improve with variety.i had the room overlooking the road and good one, clean linen, can supply a coffee maker inside the room,which will feel the guest more at home, i came for the verona stone fair, the fair is at near by 5km distance and the taxi is available with short notice, the shopping mall nearby hotel of 100m nearby, all sort of things available, good for family shopping, no complaints from my side, good value for money,
Hotel staff was really kind and helpful! For three star Italian hotel, breakfast was ok. Hotel is only few kilometers away from the Verona. Broken tiles in bathroom, water leaking while having shower. Since our room was on the street side, we couldn't really sleep with the window opened due to the traffic and really loud people even after the midnight!
the staff at the hotel were excellent
location, relative price no elevator. rooms were poor
It was better than sleeping in a tent... I think. It was an old, dirty, noisy hotel with ugly rooms and ignorant staff who weren't well-organised.
I don't recommend this hotel for longer stay more then 2 days. The hotel Gattopardo doesn't offer any excellent service for you and comfort as well.
They block a certain amount for guarantee. And when I want to pay the hotel I have been over limit my Visa card.
The bedroom was wonderful. The swimming-pool was very nice. The bed was unconfortable. The coffee was not good.
Very clean and comfortable. Friendly, helpful and efficient staff.
Everything. The rooms are very spacious and extremely clean. The restaurant is excellent with a great wine choices. The location. Even with GPS, it's a little bit tricky to find it.
security of the property traffic noise
This hotel was excellent in every respect. The staff were very helpful all the time and despite our late night arrival still went out of their way to assist us with food and drinks. The facilities are first class, immaculately clean and very comfortable. This hotel was very good value for money. We loved the place and will go back in the near future.
Nice pool and very nice rooms.
the style of the hotel. the water in the swimmingpool was too cold.
Hotel is very clean and staff is very helpful and professional. Restaurant is excellent Although excellent the restaurant is very expensive. Hotel is located in a small village with no alternative than staying there in the evenings
Dinner. Pool. It was a bit removed, too far away from Mantova. Should have bigger TV, and standard european channels like Eurosport etc.. Bit of traffic outside window.
Beautiful and romantic ancient villa, very well preserved and converted into a modern hotel. Large and well furnished rooms, wooden floor and ceiling and some "relic walls". Large and comfortable bathroom. Small but nice pool to relax. Good location to visit Verona and Garda lake. Better lighting of rooms would be useful on daytime, because of ancient small windows. Breakfast is good but could be improved with more fresh products in spite of boxed cereals and jams. Parkyard close to the pool uncomfortable: people were sunbathing near cars...
front desk in the morning was very slow, inexperienced. It seems getting taxi is problme in this hotel
The hotel is 3 km from varona airport. nearby the city of Verona. the air condition works just from the recepsion.
Cleanliness is very good, breakfast is poor, swimming pool is very good, small number of staff ... Location - train is pass just a few meter from hotel. You must say that in the brochure
Easy to get to Verona centre train is loud, no chance to open window
The star of the hotel is waitor Sharif!!! Too small room (suite) for 4 people.
it was pretty cheap comparing the other 4* hotels in Verona breakfast was basic, I expected more from 4* hotel
swimming pool; proximity to verona and motorway system. very inconsistent attitude of staff; at times rude, at other times helpfull. noise from mainline railway less than 20 metres away. breakfast was of limited choice, and quality. restaurant for dinner was empty but hotel was full. advertised shuttle service to verona only available for 4 hours during morning.
Close to Villafranca Airport, for late arrivals good hotel to spend a night. It could do with better directions from the airport on how to get there.
Excellent customer service, nice staff. Situated in the country side. maybe it's a bit too close to the railways, but the rooms were well soundproofed
Vicinity to airport. Morning free shuttle. Pool open to 9pm. Ideal if one wants to explore Garda area by car. Shuttle only up to 12.30. To return to hotel from Porta Nuova verona train station you need a taxi that costs about 16 Euros
A very very good value
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
The wellness is a nice facility in the hotel.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
Very friendly staff. Lovely restored villa. Make sure you have a map - a little tricky to find.
We had a little difficulty finding the Hotel but the lady who ran the hotel could not have been more helpful. The room was lovely and very large with a great view. The breakfast was great - lots of lovely homemade cakes. If we were in this area again we would definitely go back.
Very clean well run establishment. Owner Anna could not have been more helpful with local information including dining suggestions both in Mantova and nearby (her recommendations of Grifone Bianco in Mantova and Nuova Osteria in nearby Tripoli were excellent).Building is a mix of old and new with country villa structure but with modern quirky decor (eg old ceiling supported by clean iron joists and colourful lighting). Good breakfast including home made cakes. Large room sizes. Building could do with a dining room as I found it a little strange to eat breakfast in what is essentially the entrance hall. Location not the easy to find and immediate area not that attractive. Quite a busy road and junction outside. But as a base for Montova it is very good.
It was a perfect place for romance...... very nicely decorated, newly rebuilt!
Charming place and excellent hotel-holder, Ms. Anna, who had precious directions about the area.
Very friendly atmosphere. Big, spacious rooms, well furnished, big bathroom. Breakfast buffet with wonderful, homemade cakes. The place is difficult to find and you cannot really walk to the center. But once you get there, you won't regret that choice.
Excellent location. Spacious bathroom with plenty of hot water. Good heating system - needed in the depths of winter! The suite does not have a comfortable chair - let alone a sofa - since there is no space for it. The balcony with 2 chairs can't be used during the winter. Therefore "duplex double" is a fairer description of room 4. No pictures or rugs. Furniture reminiscent of Ikea. Since this is a Residenza and not a hotel - so no facilities except access to the restaurant after 10am for breakfast - I think this accommodation is over-priced.
The location was excellent, right in the centre of the town. The cheap quality bed sagged in the centre, giving us an uncomfortable sleepless night. Only a single topsheet, no bedcover. There were no proper curtains so one could not keep out the street lights. Noisy aircon. No safe. The two spare pillows in the cupboard were dirty and lacked pillowcases. Likewise the duvet. No satellite tv or English programs. No lift (we were 3rd floor.) The room was dusty. Altogether an uncomfortable stay. Check in had to be at certain times only. Not poor service, just no service. The only breakfast offered was a drink and sweet cake. 2* hotel at 4* plus price.
Detailed renovation and modernization of an old building. Located on the main piazza in town. A most colorful surrounding with many historical sights Not for the light of sleep - a very noisy piazza, even with windows shut
The historical position of the Residenza and its restaurant. Excellent view over the old Piazza Erbe.
The hosts are very friendly and helpful, and the hotel is very conveniently situated for sight-seeing, shopping and excellent restaurants. There is no elevator, and it is very noisy.
Very warm welcome and very helpful staff. Superb location. The hotel does not have a reception area nor any in-hotel staff, and it is not possible to enter the hotel without a key for the front door. However, one has to go to a restaurant across the Piazza Erbe to register and get one's key etc., and there is no indication to that effect on the door of the hotel. Finding out about that on arrival could be quite difficult from someone who does not speak italian. A second 'problem' is that there is no phone or other means of communication with the outside world in the rooms. Should anything happen, I guess one would be in some difficulty...
Central location. Quiet. Good air conditioning and shower. Comfortable bed. Friendly and helpful service in pre-booking taxis, hire car, flight seats. Lack of drawer space.
Beautifully appointed room, and very comfortable; top class interior design The room is serviced only by the family restaurant opposite. They are charming and very attentive people, but it's not quite the same as having concierge/receptionist service etc
Position of hotel is central,near restuarants and lake. Close to major points of interest eg.ducale palace.Modern renovation with airconditioning. Stairs only
Room was brilliant and beautiful and restaurant was fantastic. Location could not be better.