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The place has a good location. My stay was very disappointing. Several details did not meet the expectations one can have considering it is a 4 star hotel. The restaurant of the hotel does not serve dishes after 14h00. Wifi was not working properly and for some reason, my phone could reach no signal inside my bedroom. In addition, the bathroom was dirty. At breakfast, eggs were blue and my cup was dirty. I asked for another one but the one I got was dirty too... Despite Radisson hotels are known for practicity and efficiency, I would definitely not recommend the hotel to businessmen.
The location of this hotel is excellent. Just in front of Vieux Port and easy to access the centre of town. There are many things were broken in the room. You can not open the windows, the eletric plug was broken and town rall was damageded. And there is no parking space, so you have to pay parking 21 euro for stay.
Central position, swimming pool, car valet service and parking, courteous staff 22 euros for breakfast was outrageous. The buffet may have been good but I, and many others like me, prefer just a coffee and croissant for breakfast. No allowance was made for my preference in terms of price. Rather than pay 22 euros each day I had to leave the hotel and take breakfast at a cafe three hundred metres away - for 6 euros!!!! Radisson should be ashamed of themselves. Daylight robbery
To find at the right place exactly what I expected to. Perfect room organisation. Nothing
Very clean and comfortable, pool area nice including food and drink service. Wonderful view in the Vieux Port room, and large opening window very nice. Staff helpful. Breakfast buffet very good. Bus stop right next door and good bus service in Marseille. Just past lively area so not too crowded or noisy but still trivial walk to many restaurants and brasseries. Some traffic noise, but not too bad and not unexpected for city location. Didn't bother my sleep.
Location of the hotel was fantastic Lack of Tea and Coffee making facilities
The room was very comfortable and clean. We were lucky enough to enjoy the fireworks from the bay-side windows! There were none except that bath robes and slippers that should have been provided were missing. They were delivered upon request. In a room where two of my friedns stayed on the same night, only one set was provided, although they did not complain about it.
Excellent position on the waterfront in the Vieux Port. Comfortable modern hotel, good sized rooms and very helpful staff. Beds and pillows first-class. Breakfast very satisfactory. Position, staff and beds.
Great location and very good facilities. Personnel very helpful, specially at the fron desk. Concierges are probably the exception, they are very polite, but did not help much. I found the hotel very good, except for the charging of minibar items and breakfast. The prices are amazingly expensive, even for a four start hotel, and totally unjustified based on quality. When a hotel charges 10 euros for a small can of peanuts and 6 euros for a coke (price outside 1.60 euros), it is clear they have a clear objective of ripping their clients off.
Room comfort,Staff,Location,breakfast Small pool, our bed was not very clean
The bed and the view!
Excellent bathroom Inability to check in even two hours after the start of check in time
The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. My wife and I thoroughly enjoyed our two nights. They even got the room ready by 10 am on our first morning. Petite dejeuner with beautiful view in the restaurant!
very friendly staff, high quality food etc,fantastic location overlooking the old harbour
Great hotel, very helpful concierge, easy check-in; check-out, Location of pool area, which appears always to be in the shade;-( Too few porters availble. Balcony design where it is easy for others to gain access to your balcony or even your room.
This is an excellent hotel. The parking is tight, get the porter to part it instead.
The view from our bedroom over the harbour was incredible, and the quality of the bedding deserves a mention as well.
Very comfortable. Fabulous view of the old harbour.
Well serviced very comfortable rooms with very helpful staff A little removed from town centre and rail/metro services
the service was exceptional -
Peut etre la deco assez recherchee et encore La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas
The staff was great, the room clean, quiet, & spacious, and the location well within walking distance to many local attractions. There is no van or shuttle service from the airport (the taxi cost 50E).
Yes! Great staff, very helpful and friendly. No
The hotel has a fun decoration. The staff is young but not professionnal. Their appearance is neglected, they don't pay attention to client's need, answer barely to questions, and above all the internet connection is 10euro per hour...
evertyhing. Most amazing hotel for staff, cleanliness, friendly, helpful, attentive etc... did not like the eggs in the morning breakfast
The staff was excellent!! The room was comfortable and nice. Breakfast was not included and it was very unfair....
From the beginning the staff made our stay comfortable and were very informative about the area and different sites to visit and how to do so in an economical way. Very much enjoyed out stay!
Going to the beach, shopping, going to restaurants and site seeing
It was great. The location is fantastic, walk distance to everywhere. Trendy, confortable, and nice hotel. I would definitely go again and recomend to any friend. Walking the port was relaxing and romantic. The are is very safe. The only thing I complained was that the swimming-pool was too cold. I was not able to get into the pool at all.
I particularly liked the fact that we were never interupted and the room was cleaned every day including new linen on the bed and new towles every day. No.
loved the staff at the bar! the head waiter and a barmaid who can speak english (not many of them there) were absolutely amazing! made our stay! there is a receptionist at night. rubbish. cant speak english, doesnt know places, cant advice u anything.
Nice location, very charming hotel, quiet, somewhat chic...colorful, friendly. Very nice. one small thing of complaint. My airline did not delivery my baggage until 24 hours after my arrival. It was a holiday and the hotel did not have any amenities like razor, toothbrush, toothpaste etc. available. Not even for purchase. That was unfortunate for a 4 star hotel.
the staff were friendly and the view from the dining patio was excellent
enjoyed the pool and breakfast and the room was very stylish and comfortable it was actually very good all around
Great pool, Spa, located close to the Harbour and clean and up to date.
Food was excellent, view of the harbour from restaurant was interesting.
they have a parking and location is great to walk around you would expect much more from the room when you see entrance to the hotel. at the end you have feeling like they make everything fancy, but the room is so 3 star hotel.
Location and breakfast, roomstandard. The service was allright Bad ventilation, could be bad air-conditioning? I like it best when breakfast is included in the price.
I enjoyed the location, with some wonderful scenery. The staffs are very hard working and serves people with a smile and greeting always. Loved everything, except it would have been nice to have a room with a bit of light during the day..
Location. The views from the restaurant terrace and bar were amazing and the quality of the buffet breakfast was excellent. Rooms very clean but there was a slight smell of drains in the corridor and bathroom.
Its situation close to the beech but not too far from Vieux Port and city centre including good bus service from outside the hotel. Cleanliness, and friendly, helpful staff
The staff was welcoming and extremely helpful. The hotel is situated close to the beach, roughly 200 meters. The hotel is very old, more like a hostel than hotel. Parking is not an option if you want your car nearby.
Nearness to beach and parks The room was very small , the bathroom minute but ok for one person.
service no champoo; hotel does need a rennnovation; pictures in the internet do not correspond the actual state of art; Price does not correspond the level of this hotel
The room was good. Good mattress, new furniture in the room. The location was very good: close to the port and to the beach. Very nice and friendly staff. The carpet in the hotel itself should be changed to give a better first impression.
Price was good value for a very small room. Room was very small for 3 males and the shower room was so small you could hardly turn around in it,WC was also very small and you had to nearly stand up on thr bowl to close the door.
The old hotel, isn't present the lift, the conditioner constantly works, demands serious modern repair. The price is very overestimated.
Wonderful staff! Clean and sober. No elevator!
Not very bad hotel, but i wont recommend it to any family. I won't stay there again. Might be good for a single person who is going to attend conference in the pharo as it is so near, as well the bus station is just infront of the hotel with buses to the city center. There was no lift , and we stayed in the third floor with havinfg a baby it was so diffcult to carry her every time going down or up. The toilet seat was broken since we arrived and very uncomfortable to sit on. Ther nearest carpark was around 10 minutes walk.
the location, staff was friendly, the room was clean. there is wifi. the room was very small but okay. some street noise (but good double glazing).