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Good breakfast. The non-smoking room smelled strongly of cigarette smoke. Opening the winows did not improve the situation. i could not make the bedroom heater function.
The location was great, excellent breakfast. More interested in the restaurant than providing the little comforts for the hotel guest. For example the bar area was not manned and was inaccesable outside of certain hours so you had no where to sit and relax.
Room, decor, cleanliness, breakfast restaurant/bar closed on sundays
Since the room reserved was not big enough, the staff gave us another room next door. They helped with heating food since the restaurant was closed on Sundays. Although they spoke some English, it was very difficult to communicate
Staff was very corteous. Smelled like mildew, I have asthma an is easy to tell when there is mildew problem in a building. My lungs let me know quickly.
The hotel was clean,friendly,food great. rooms very clean and comfortable.Reception and staff very helpful, and definately value for money. Easy access to travel around without any harrassment. Close to train station. None
the location and the hotel overall
The restaurant was excellent and the price was right .
Nice rooms,friendly staff,very clean and quiet.
The hotel was inexpensive The rooms were not air conditioned and our bags had to be carried up and down stairs as there is no elevator.
quality of the Hotel and staff. Excellent dining. none
no facilities for making own drink in room
The bed was very comfortable, reading lights were good and the bathroom was very well equipped - even a nonslip pad for the bath. We did not think highly of the food, either for dinner or for breakfast.
Restaurant meal was very pleasant, nice surroundings and helpful staff. Rooms near the entrance to the hotel experience lots of noise from the flagpoles situated at the entrance.
The location was great, right in the middle of town and close to historical sites. The air conditioning was nice and kept us from any noise outside. I was a little disappointed by the exterior of the hotel but was pleasantly surprised by the room. Very large room and bathroom and very comfortable. Very difficult to communicate with the staff (language barrier). With this being such an AMercian tourist spot I would have thought it would have been different.
Good location, easy parking virtually opposite hotel. Very clean and comfy bedroom. Superb restaurant next door gives 10% discount for residents. Good buffet breakfast even included bucks fizz. The hotel does not have a lift, our room was on the top floor and the stairs were a bit narrow for carrying suitcases.
Excellent location and size of room No proper parking but plenty if you wished to pay
The staff were very helpful. The room was large enough, had a nice flatscreen TV, extremely clean bathroom and good workarea with fast internet. In addition, for the quality, it was very good value for money I really liked this hotel, but for some people climbing three sets of stairs with no lift might be a problem, and it was a bit difficult to get a place to park.
A good base for exploring the Ardennes and this area of Belgium. The hotel was comfortable and the facilities of a high standard. The sister restaurant of the hotel was first class and even on a midweek evening was packed with locals - I'm glad we booked.
Hotel well situated for our requirements. Staff were very helpful and kind. Room was excellent for the price. Adjoining restaurant was excellent. Will stay there again next year and will look forward to the experience. We liked everything
The large room was comfortable and very clean. The tv had a lot of channels. The staff was friendly and helpful. The breakfast was very good. I could park my car behind the hotel.
Clean, efficient and a good breakfast.
Staff was responsive to our requests.
ease of access to the town and area the noise coming from the town square at night
Location near highway, ideal as a stop over hotel for trips from NW Europe to SE Europe by car. Noise insulation could be better: you can hear the cars driving by.
It was very convenient. Rooms a bit tired and dated.
Large room Wifi relies on a card from reception for 2 hours. Noisy, as above autoroute
The first room was not cleaned also the bathroom and no clean sheets. We got another room without problem.
Very hard to find something.... Just the fact that it was close to the interstate. Very little plus. Terrible sickening odor, pieces of furnitures falling apart, handle of the room door stayed in my hand ! Hotel must be avoided.
Dinner in the restaurant was a good standard The room did not have an outlook to the car park However there wasn't really any need for this and obviously the hotel position (motorway)Didn't have attractive views not really an issue
Convenient location close to autoroute. Clean and comfortable rooms. Reasonable buffet breakfast. The noise from the nearby road that continued throughout the night was a bit disturbing.
convenient to the motorway. Breakfast was good. Comfortable bed, the bath and shower was good The Hotel needs refurbishing. The security is not good enough; anyone can walk into any of the areas except the lockable bedrooms. The stairwell area smells of damp, the toilet in the bathroom is positioned in a cramped position. Close it down for renovation, it's not up to the standard of Best Western hotels. WiFi should be free (included)
I found it very conveniently placed for a one night stop over tp break up the journey from UK to southern Germany. I found the cafeteria rather hectic with many passengers arriving on holiday buses. But I guess that is part of the nature of its position on the Route du Soleil. :>)
Clean,comfortable,good value for money No welcome tray of tea/coffee
We chose the hotel based on it excellent kitchen and we were not disappointed! The hotel is par to the Silent Hotels - Relais du Silence. For that reason it should take all precautions to keep the silence. Our entry door to the room squeeked terribly and the bathroom fan was louder than needed.
Excellent food and room. Quiet setting. Fine service. Free wireless internet which is a major plus! Pleasant ambiance.
I felt like at home. Very kind people. Very relaxing. There was nothing I did not like.
not very welcoming arrival
bar was closed on Wednesday evening
Qiuet rural location, almost the end of the road, the facilities and room were up to standard but the food was excellent. If you like your grub the detour off the motorway is weel worthwhile.
The location of the hotel was perfect. Out of the busy city, but easy to get to town. Very peaceful and quite.
wonderful location, very good food, very friendly people
The location is outstanding. The setting is outstanding. The service and accomodation is outstanding. Real value for money.