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The host was so nice and room was beautiful and comfortable. We enjoyed the breakfast very much and the host even called friends to play music for us as she heard it was our honey moon trip. It was really a sweet memery.
very hospitable, quiet location, value for money soundproof from inside needs to be improved
Ich empfehle unbedingt dieses Hotel! Meine Mutter und ich fühlten uns ganz wohl hier. Great Hotel, super friendly, we felt very comfortable here and were sad to leave when the time came!
The hotel was clean and comfortable and was easy to find. The staff were friendly and helpful. The breakfast was of a nice selection. A little dated perhaps.
We very much enjoyed our stay. The host was fantastic, spoke fluently french and english. She was very friendly and helpful, knew the area very well and could point us out to the best things to see. The beds were clean, and the room was cleaned daily. There was a good choice of food for breakfast. We received a card which made all public transportation in the area free, which was a big plus. It's only very minor: We weren't used to sleeping on pillows stuffed with duvet. There was nothing wrong with the pillows themselves, but it's disconcerting if you're not used to it, so I'd advice to bring your own in that case.
Breakfast was good value, room was comfortabe and clean. Owner had not registered your booking therefore after a tiring 5 hour drive we had no room in which to relax but had to go for a walk for an hour before booking in properly. There was nowhere to get a coffee or a drink of any kind in the village, & our hostess even charged us for a bottle of water & a beer There was no offer of compensation for the inconvenience & distress caused. We also noticed that the price shown on the brochure there is lower than we paid through your agency! Altogether we were not happy with this situation.,
The kindness of the hostress and the facilities provided.
very friendly owners, helpful and efficient, quiet location
very comfortable & clean beds, nice breakfast for family
I thought the staff and the general layout of the hotel was very good and every facility i needed was there.
Very comfortable and well equipped bedroom. Use of the hotel pool and gym. Wonderful breakfast. No
Very close to highway No european tv channels
Position of the hotel there was a disgusting smell of old pipes in the bathroom, not accetable for a Radisson. The receptions told me was not other romms available.
It is a very quiet hotel and the rooms are very large and extremely comfortable. I especially loved the expresso coffee machine!!I One of your front office staf (okan serinken) was extremely helpful.
On our floor there was a very strong smell of sigarettesmoke
Very large room, perfect for a family. Excellent soundproofing. Double bed was small and hand bar on wall disrupted my sleep.
The overall professional manner all the staff showed to the customer Noise..... during the night staff appear to move furniture around (conference rooms etc...) and the noise seems to travel through the hotel!
Welcome comforts for a weary traveller included excellent shower, minibar, room service menu, efficient WiFi in room at no extra cost and good range of TV channels (BBC1 & BBC2 for UK visitors) Single beds in room (although I was a solo traveller and I booked a single room, so it's fair enough, but most people prefer a double/queen size bed for one...)
The location close to the highway. We stayed only one night while travelling between Sweden and Switzerland by car. No
Good facilities and easy access to town and facilities.
Comfortable, spacious room, nice view when it wasn't raining. Price was reasonable ... good value for the money. Breakfast was very good. Easy and hassle-free to take the streetcar into Karlsruhe for shopping. Parking was very difficult for an SUV (our rental vehicle) in the parking garage. Sometimes parking was not available at all in the parking garage, but there was no way to know that until you were in the garage and then it was difficult to manoevre to come out. A map showing where you can park for free close to the hotel would have been very helpful. Manager/host in the dining room was quite rude and abrupt when we said we didn't want to have dinner there (it was crowded, no personal space for quiet dining). Internet WiFi in the room would have been a lot more convenient than having to sit in the lobby area.
As we are a sporty family with older children the swimming pool and spa area, bowling alley and snooker room were great for keeping the children happy Location was much more remote than we expected
clean, friendly helpful staff. good location. lovely breakfast buffett. elevators and parking were horrid. They do have a free parking garage, but it is very difficult to maneuver in, weird angles, always full. The elevators are extremely old and slow, not at all sufficient for the size of the facility. We spent a good deal of our stay either trying to park or waiting for an elevator.
Big clean rooms with balcony and beautiful view. Great value!!! Spa area small
The hotel staff was frendly and soficiant.We really enjoy staing in Treff Hotel, for this small town-Bad Herrenalb, they have everything, to make you want to come back. Lack of parking spaces if you arrived at late evening or weekend.
Friendly staff, nice breakfast
A lovely place to stay. Friendly staff who speak good English. Wellness facilities good. Free local transport whilst staying in resort. would use again. Had to pay for use of hair dryer.
Warm welcome from reception staff. Free parking. Good spa facilities. Good buffet breakfast, which, although slightly more basic than at some hotels, had plenty of choice, including for myself, a vegetarian.
the bar room was old fashioned
Very central in the resort and excellent room and breakfast Bizarre arrangments for car parking - car lift to undergroung garage. Difficult to understand if I had not spoken german.
The personnel was very, very friendly :) The breakfast was excellent. The room was relatively big, nice and clean - and quite silent. We really enjoyed our staying there. The hotel do not have a parking place of its own, but we found a place for the car near by.
good breakfast poor parking, poor view from hotel room
The location of the hotel is excellent as in the centre of Bad Herrenalb and the view from the balcony (where you can smoke!) is beautiful. For the price obtain thru Booking.com (the price at the desk reception would have been 10 Euro higher) the location and room facilities are very good. Poor English at the reception...a bit hard for no German speakers
The staff was delightful. Liked the fact that the room had hard wood floors verse carpet. We didn not like the cleanliness of the hall way carpets, the room was a nice surprise after the reception and halls.
The Sunday night was very noise because of the disco bar party and I could not sleep that night ..
The staff were excellent and very hepful with a good breakfast. The garage is being accessible by a lift is an adventure in itself. Quite a challenge to use. The charge is therefore high. The hotel is in need of modernisation.
Very friendly family running the hotel, breakfast is nice and time is flixble. Car parking is not the preferable one especially for those who needs their cars every now and then.
The second year running that we have stayed here and this time was even better. We had a lovely room at the front with a balcony overlooking the pretty little town.Breakfast good. This year I mastered the entry system for the garage without a problem.
The breakfast and the environment and the service It is too far from the training place
the hotel was excellent, in a beautiful location with very attentive staff... lovely room. no
We were welcomed to the hotel and shown to our large and comfortable room in which the bathroom was spotless. The food in the restaurant was excellent and reasonably priced. The hotel restaurant closed at 8pm on our first night and we were expected to sit at the same table for all meals. This hotel does not accept Mastercard.
Fantastic and friendly staff. Delicious dinner and the best breadfast. Took a great walk right out the door into the Black Forest before breakfast, noticed the hotel funded lovely benches along the way.
You can find the hotel with the help of a GPS. The guy who welcomed me has a point, he gave me the possibility to choose between two rooms and helped me with the internet. He was in general of great assistance during my staying giving me the possibility for a late check out. TV in the room too small and old. No bathtube in the bathroom
very helpful & friendly staff. great peaceful location. wienersnitzel in fruity curry sauce (tinned fruit salad) !!!
We celebrated my husband`s birthday. Our family enjoyed the location of this hotel, service and attitude were excellent, hotel staff were helpful and friendly.
We stayed here for the second time and again it was very good, fantastic family room and nice brasserie with friendly service next to the hotel.
Always a good place to stay, with an excellent breakfast and well furnished rooms
Ultra modern rooms and decor. Nice balcony, vaulted ceiling, large bathroom, free underground parking, lots of TV channels (more on that later). Two good restaurants next door (which were part of the restaurent) but on the expensive side. The TV unexpectedly showed pornographic previews which were located right next to the cartoon channels. Luckily we noticed this before our children. Had to quickly go to the front desk to disable that feature in the room.
The bbq was excellent and portions were large. Friendly helpful staff. Very clean, modern hotel Would have been better if there was a swimming pool available.
Staff rated "good" only because contact was very limited - reception was polite and efficient
Internet should be for free, EUR 8,- for 60 minutes is rather ridiculous
It was a very pleasant stay. l
Good location near centre of Ettlingen
the location, the simpleness
We were there only one night, but the staff recieved us graciously.
Very nice staff/owners. Pastoral setting of park nearby. 25 min by train from Karlsruhe, but worth the trip to be in such a nice environment.
Large, clean rooms for reasonable price. Very friendly hotel staff
Friendly hotel staff
The hotel is in an extremely nice location, near the centre but on a very quiet street, it is an excellent base to explore the town and the surroundings. Staff is extremely helpful and very knowledgable about where it is worth going for hikes, etc. Nice, causy place! -
Down to earth, unpretentious friendliness, helpfulness. Fresh and clean breakfast with everything one could wish for - no chi-chi presentation. Bedspreads and towels clean and comfortable. An elder building with no 5 star amenities, but regarding Value for Money : actually a charming sanctuary of the 1970-80 without any pretention to be more than: Real Value for Money. I certainly shall book this hotel again ! (because I hate superfluous 5 star pretention) Because of the internationally bad economical situation, re tourists' arrivals, the advertised swimmingpool is closed, but the sauna still in operation. Bad Herrenalb has a beautiful SPA & THERME, so, for swimming ample occasion and I did not miss anything.
silence, landscape no
It is a nice small hotel. Big light lovely decorated rooms, good breakfast. But what we appreciated very much - we felt like the most dear guests during our stay! Mr. Hubot, the owner was extremely attentive and helped with all our requests immediately! The bottle of white wine as a welcome drink and a farewell chocolates were as well very pleasant things. Sorry for not saying much as I was busy with conference, and had to come back to the hotel only to sleep and breakfast. Thanks, Mr. Hubot!
Excellent location. Very friendly staff, gave helpful advice. Beautiful breakfast buffet each morning., excellent breakfast, clean and comfortable room with seating area and small kitchen and free wifi
Beautiful location in the Black Forest, near to Baden Baden. Friendly and welcoming owners, excellent breakfast, clean and comfortable spacious room with seating area and small kitchen.
Very friendly owners, they really love the place, and they helped us a lot with everything, even with chosing walking routes. They gave a bed for our 3-year old daughter without extra charge, the breakfast was excellent! Also the location is great: 4 minutes walking from thermal swimming pool, long walks in the nature start right at the hotel door. Also, we got a free pas to the public transport.
Excellent breakfast, good location It was cold inside the rooms, no king-sized bed
The kindness of the hotel staff and the swimming pool.
Very friendly staff, gave helpful advice. Beautiful breakfast buffet each morning. Very clean comfortable rooms.
The room was excellent - we were told when we arrived that we had been 'upgraded to a junior suite'. The staff were welcoming and helpful. The breakfast was amazing!! The one thing that was not mentioned when we checked in was the building work that was going on in the hotel during our stay. Unfortunately our 'upgraded' suite was very close to this (a few feet away) and the drilling started at 8.00 in the morning . . . .
As a business traveller, the internet access was great - though signal quality was a bit low during early evening. The restaurant was spectacular. I wish I had time to explore the spa services a little more - they looked incredible. It was quite nice to have parking available but it was always very full.
Staff, location and inclusive breakfast (wonderful presentation) I had some problems with front door lock..changed rooms one night later. Electric circuit breaker switch went out...Hotel Staff very responsive to my needs however a bit inconvenient.
Very well presented and great comfort. Food was excellent. Parking fee for parking car.
Smiling receptionist. Easy parking. Big room. Good breakfast. Access to town.
The restaurant is amazing. We spent a lot of money there for just one night but it was very nice.
We stayed here for one night on our way to Slovenia. We found the hotel extremely comfortable - our room was lovely and the staff were welcoming and helpful.