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The layout and design
The way that certain members of desk staff, including Patti, handled the situation promptly and appropriately--showing they care about the customers. Upon arrival, food was left in the refrigerator from the previous guest and not cleaned out. My room was not cleaned on Thurs., 6-1-17. Food was left in there from room service when I was told it would be removed. Room was not cleaned and towels and wash cloths were not replaced. Certain members of cleaning staff laughed about this when told of the situation.
Waterfall bar Dirty and small rooms
Love the amenities. Several pools. Needs to be cleaned. Spots in pool. Hot tub.
I liked the view and closeness to the beach. I didn't like the fact that the house keeping staff could not speak English and made it very difficult to get the room cleaned in the proper way.
The beach & grotto The breakfast was a little pricey, most hotels we stay at include free breakfast
the resort seems pretty old...
Everything you need is on the property! There are restaurants, a souvenir shop, two different pools, a kids water park, and a grotto bar. What more could you want? And it's ocean front. We loved that we could rent chairs and an umbrella for a flat rate and not have to worry about lugging things down to the beach.
I loved that it was right on the beach, comfy beds, fridge in room, decent restaurants on site and within walking distance, awesome pool and grotto bar area, laundry room on site, heated pool for night time, grills to use on beach patio, would definitely come back!!! DO NOT EVER GO ON 4th of JULY WEEKEND!!! There is a HUGE, very weird Christian cult that comes every year. There were at least 200 of them, doing baptisms in the ocean all day, and at night was just trying to walk to my chair with my boyfriend to have a drink, listen to music, talk, look at the stars, and had to walk through a huge gathering of them all kneeling in rows staring at the ocean silently--thought they were looking at fireworks or something at first but noooo. Felt weird to have to walk through them but too many to go around. Pick another weekend and it will be great! Also, they make you check out at 11:30 and want you to turn in your wristband, so if you want to stay that afternoon, hide them and tell them you lost them. You will have to pay $10 a piece but worth it if you want to enjoy rest of day
The run was comfortable and clean. The pool was fun to hang out at. The pool water was really really cold. The food was not very good at either restaurant. Children were coming into the grotto bar.
The view from the room was great Staff was friendly Convenient location The hallway are creepy The tub needs updating now! The green door need to be painted another color Smelled like cigarettes and air freshener in the hall and elevator BAD PARKING not enough spaces guest room doors slamming shut all night
Condo was beautiful, spacious for 2 adults and 2 kids, and very comfortable. 1 heated pool, 1 pool big enough probably to fit the entire complex at the same time. View was amazing and the water almost Caribbean looking. Plenty to do in Fort Walton, and Destin which was only 10 minutes away. The best part of Fort Walton is how clean and peaceful it is. Destin is also beautiful but a lot more touristy. We will definitely be returning but in the summer this time. Weather temperatures were great but water not so much. Wish the big pool was heated as well, it went pretty much unused the whole week because of how cold the water was. The ocean was also too cold for comfort, unfortunately. Our room was great but could definitely use some new shower heads.
beautiful courtyard, pool, full kitchen, and plenty of drawer space, very helpful staff, and room nicely furnished, but rooms bay view of boats in the marina, the bay and the courtyard with the hot tub was glorious!! light bulb out, bathroom so small had to dismantle the toilet paper roll to sit comfortably, woken by cleaning in middle of stay to clean although had a do not disturb sign on door, and 2 out of 4 days they did not replace the coffee for the coffee machine. AND although I had bad knees there was no elevator only lots of sets
Water location safe family hotel Price