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Very comfortable room in a pectacular building in an interesting village. From the welcome as we arrived through the dinner and one night at the hotel we encountered only friendly, helpful people. Although a group were visiting the hotel to evaluate its suitability for a wedding reception, no request we made was ignored or treated as less important or less urgent. If and when we visit this part of Italy again we will make a detour, if necessary, to stay here again
ambiance, comfort of our room, exellent food, nice friendly service access for handicapped persons (not applicable to us)
The actual residence is absolutely amazing. The stuff is really nice and the hospitality is crazy! Its is really tidy there and the food is really really high quality. it is really close to Alba, so we were able to go to the truffle market. Also its hour and a half drive to Milano. If we had a chance we would definitely come back. No complaints whatsoever!
Wonderful atmosphere. Great staff. Terrific food. Huge rooms everything you could ask for. We loved it.
Size of room is good. The restaurant is nice. Our room was a bit too dark; should add more lights. Would be a challenge for guests with heavy lugguage as some rooms are not served by an elevator.
Excellent food, welcoming staff.Wine of the area.
Liked the good service and the clean and spacious rooms Liked everything
We stayed in the "castello reale" for one week - and we were treaded like a prince and princess. The chambers have both the modern comfort and the spirit of living in a castle. Very good kitchen (local wines and dishes). The location (Oviglio) is in the middle of the triangle Torino - Milano - Genova ; and these cities are only one hour away
Staff was very friendly. We liked the fire place. The bathroom was top. The not-new but modern-style furniture was not was we expected in a castle. The floor was not clean. The food in the restaurant was disappointing and didn't deliver quality for money.
The property was very interesting and the common rooms were very breathtaking. We were the only guests that particular night, and we felt very uncomfortable. The restaurant was closed, and when we asked to go to the bar, we were taking to what I would call the library. The doorman, who was appartently the staff member also served our drinks. The girl at the desk spoke no english, which made checking in difficult. Also, very remote location.
Very nice rooms and very comfortable and quiet.
Nice countryside plase!
High standard of design,comfort and relaxed atmosphere No
Lovely staff, wonderful and cosy hotel, exqisite gourmet restaurant, beautiful and stylish rooms. I would have kindly recommended to somehow change the "SPA payment policy". I travel a lot, but have never ever faced the fact that a hotel guest should pay for the entrance to the SPA...It would have been much better to increase a room charge for this 35-40 euros, but eliminate the payment for the SPA entrance. It was my kind suggestion, but everything was lovely apart from that! Thank you!
Food and drink, view wonderful scenery, very nice building